2012 AUDI Q7 maintenance

In addition to t his Owner's Ma nual, your A udi
comes w ith t he
- MMI Oper ating In st ru cti ons
- Warranty
& Ma intenance boo klet.
If you are m iss ing one of these publicat ions,
or if you believ e that the information is not
comp lete, contact you r auth orized Audi dea le r
for assistanc e.
MMI Operating Instructions
contain detailed desc ription of the Aud i M ulti
Media Interface (MMI) including t he nav iga­
tion system, the so und system and the ha nd­
h e ld pho ne.
The Warranty & Maintenance booklet
explains how yo u can keep your A udi in top
driving condition by hav ing it serviced regular­
l y and conta ins detai led info rmat ion about
the wa rra nties covering your Aud i. Always
h ave the boo klet with yo u when yo u take your
ve hicl e to a n author ized Audi dealer for serv ­
i ce. Y our Audi Servi ce A dviser w ill reco rd ea ch
sche duled service and can an swe r any ques­
tions you may have rega rding how to ma in tain
your ve hicle.
In Canada,
the veh icle lite rat ure is also avai lab le in
Fr ench . T o ob tain a cop y, contact your dea le r
or wri te to:
Au Canada, on peut se p rocure r un exemp la ire
e n fr an<;ais de ce do cument aupres du conces ­
sio nnair e ou de:
Volkswagen Canada, Inc.
C lient Assistance
Assis tance a la Clientele
7 77 Bayly S tree t, Wes t,
A jax, On tario LlS 7G 7
If you sell your Audi
all lite ratu re should be left in the ve hicle to
make th e Warranty terms as we ll as a ll oper­
ating, safety and m aintenan ce inform ation
a vaila ble to the nex t owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
be s ure to send in a "Notice of Add ress
Change"/ " Notice of Used Car Purchase" post
card. T his card can be fo und in the Warranty
&
Maintenance booklet or obtained from your
autho rized Aud i dea ler .
It is in your own interest that we are able to
contact you should the need arise .
•
•

Warm and cold Climate control
Description
The air conditioner is fully automatic and is
designed to maintain a comfortable and uni­
form climate inside the vehicle .
We recommend the following settings:
~ Set the temperature to 72 °F (+22 °C).
~ Press the !AUTO I button.
With this setting, you attain maximum com­
fort in the least amount of time. Change this
setting, as desired, to meet your personal
needs.
The climate controls are a combination of
heating, ventilation and cooling systems,
which automatica lly reduce humidity and cool
the air inside your vehicle.
The air temperature, air flow and air distribu­
tion are automatica lly regu lated to achieve
and maintain the desired passenger compart­
ment temperature as quickly as possible.
The system automatically compensates for
changes in outside temperature and for the
intensity of the sunlight entering the ve hicle.
We recommend you use the
Automatic mode
¢ page 94 for year-round comfort.
Please note the following:
Turn on the air conditioner to reduce humidity
in the vehicle. This also prevents the windows
from fogging up .
When the outside temperature is high and the
air is very hum id,
condensation from the
evaporator may drip under the vehicle. This is
normal and does not indicate a leak.
If the outside temperature is low, the fan nor­
mally only switches to a h igher speed once
the engine coolant has warmed up sufficient­
l y.
The a ir conditioner temporarily switches off
when you drive off from a standstill using full
throttle to save engine power.
Warm and cold 91
The compressor also switches off if the cool­
ant temperature is too high , so that the en­
gine can be adequately cooled under extreme
loads .
Air pollutants filter
The air pollutants filter (a combined particle
filter and activated charcoa l filter) reduces or
prevents outside air pollution (dust, or pollen)
from entering the vehicle. The air is a lso fil­
tered in a ir recirculation mode.
The air pollutants filter must be changed at
the interva ls specified in your Warranty
&
Maintenance booklet, so that the a ir cond i­
tioner can properly work.
If you drive your vehicle in an area with high
air pollution, the filter may need to be
changed more frequently than specified in
your Audi Warranty
& Maintenance booklet. If
in doubt, ask your authorized Audi Serv ice Ad­
visor for advice .
Key coded settings
The air conditioner settings selected are auto­
matically stored and assigned to the key be ing
used. When the vehicle is started, the air con­
ditioner automa tically selects the settings as­
s igned to that key . This way every driver w ill
mainta in his/her own personal settings and
does not have to reset them manually.
If a different dr iver uses your key and changes
the air cond itioner settings, the latest adjust­
ments will erase and replace the sett ings you
have stored.
Energy management
To prevent the battery from being discharged
and to restore the balance of energy, compo­
nents which require large amounts of energy
are temporarily cut back or switched off
¢ page 225. Heat ing systems in particular re­
quire a great deal of ene rgy. If you notice , fo r
example, that the seat* or rear window hea t­
ing is not heating, they have been temporarily
cut back or switched off by
energy manage­
ment .
These systems are availab le aga in as
soon as the energy balance has been restored . .,.

222 Intelligent technology
To ensure that the ASR works properly, all
four wheels must be fitted with identical
tires. Any differences in rolling rad ius of
the t ires can cause the system to reduce
engine power when this is not desired. See
also¢
page 285, New tires and replacing
tires and wheels.
Braking
General information
What affects braking efficiency?
Operating conditions and driving habits
The brakes on today's automob iles are st ill
subject to wea r, depending la rgely on operat­
ing cond itions and dr iv ing habits
Q ,& . On ve­
hicles that are eithe r driven mostly in stop­
and -go city traffic or are driven hard, the
brake pads should be checked by your author­
ized Audi dealer more often than specified in
the
Warranty & Maintenance booklet . Failure
to have your brake pads inspected can result
in reduced brake performance .
On steep slopes, you shou ld use the braking
effect of the engine. This way, you prevent un­
necessary wear on the brake system. If you
must use your brakes, do not hold the brakes
down continuously . Pump the brakes at inter­
va ls.
Noises may occur when braking depending on
the speed, braking force and outside condi­
tions such as temperature and humidity.
Moisture or road salt
Under certain conditions, for examp le, when
driving through water or very heavy rain, or
even after washing your vehicle, the braking
effect can be reduced due to moisture (or in
freezing conditions ice) on the brake pads. A
few careful brake applications should dry off
the brake pads o r remove any ice coatings.
When you are driving at higher speeds with
the w indshield wipers on, the brake pads will
brief ly touch the brake discs in regular inter- vals so as
to improve reaction time when brak ­
ing on wet surfaces . You, the driver, will not
notice anything.
T he effect iveness of the brakes can be reduced
when the vehicle is driven on a sa lt-covered
road and the brakes are not used . Here too,
you should clean off accumulated sa lt coating
from brake discs and pads w ith a few careful
applications of the brake¢,&.
Corrosion
There may be a tendency for dirt to build up
on the brake pads and corrosion to form on
the discs if the car is not driven regu larly or
only for short trips w ith litt le use of the
brakes.
If the brakes are not used frequently, or if cor­
rosion has formed on the discs, it is advisable
to clean off the pads and discs by braking
firmly a few times from a moderately high
speed
c> ,& .
Faults in the brake system
If you shou ld notice a sudden increase in
brake pedal trave l, then one of the two brake
c ir cuits may have fa iled
c> ,& .
Low brake fluid level
Malfunctions can occur in the brake system if
the brake fluid level is too low. The brake fluid
l evel is monitored electronically .
Brake lining wear status
Brake lining wear may be checked by visual in­
spect ion of the condition of the brake pads
through the openings in the wheel. If neces­
sary, the wheel may be removed for this in­
spect ion
c> page 298, Changing a wheel.
A WARNING
-- You shou ld perform braking maneuvers
for the purpose of cleaning the brake
system only if road conditions permit.
Other road users must not be put at risk -
you may cause an accident!

224 Intellig ent technol ogy
8_ WARNING
Although the ABS is very effective, always
remember that bra king capability is limit­
ed by t ire traction . Always adjust your dr iv­
ing spee d according to the road and t raffic
co nditions. Do no t let t he extra sa fety af­
forded by the ABS tempt you into ta king
extra risks. The ABS cannot overcome the
laws of physics.
@ Tips
- If ABS is not functioning prope rly, a
warning light will come on. See
¢page 18 .
-If a fault occurs in the ABS, the EDL is al­
so not functioning. This is indicated by
the ABS warning light .
Brake assistant
The brake assistant is designed to achieve the
optimum braking effect .
The brake assistant helps to increase the ef­
fective b rak ing power and thus to achieve a
shorter stopp ing distance. If the driver
presses the brake pedal very quickly, the brake
assistant automatica lly boosts the braking
force to the maximum level, up to the point where the anti-lock brake function (ABS) inter­
venes to stop the wheels from locking. You
should then keep the brake pedal pressed un­
til the veh icle has braked to the required
speed . The brake assistant sw itches itself off
as soo n as you re lease the brake pedal.
Automatic full braking a ssist
This funct ion allows full brak ing in spite of
h igh brake pedal forces (e .g . when the brakes
a re severely stressed because the vehicle is
fully loaded) . The driver notices th is function
throug h a reduction of pedal force and in­
creased pedal trave l. When the brake peda l is
r e leased, fu ll braking assis t switc hes off again
automatically.
I f the re is an ABS fa il ur e, the brake ass ista nt
and automatic full b rak ing ass ist are not avai l­
ab le . The brake assistant wi
ll not be operative if
there is a ma lfunction in the ABS .
8_ WARNING
-Please remember that the accident risk a l-
ways increases if you drive too fast, espe­
cially in corners or on a slippery road, or if
you follow the veh icle ahead of you too
closely. Increased r isk of an accident can­
not be compensated for even by the brake
assistant, so always maintain a safe speed.
Servotronic ® -
advanced power
steering system
The power steering systems uses the power of
the running engine to allow precise steering
with little effort.
The advanced Servotronic ® power steering
system senses the road speed and electron i­
cally adjusts power assistance to provide com­
fortab le and safe steering response exact ly
matched to the vehicle speed .
Power steer ing will not work if the engine is
off . As a result, the steering wheel will be hard
to turn .
The power steering fluid level is checked dur­
ing the scheduled maintenance services .
d) Note
If there is an electronic malfunction, ser­
votronic
will still function like a conven­
tiona l powe r steering system, providing a
constant steering support force that is no
l onger proportionate to the vehicle speed .
This is most not iceable when turning the
stee ring wheel at low speeds (fo r example
when pa rking), - more effort w ill be re­
q uired than us ua l.
- Be aware o f the different than usual
steering response and adjust your steer ­
ing force accordingly.
- Have the problem checked and set r ight
by an Audi dealer as soon as possible .

Catalytic converter
Applies to vehicles: with gasoline engine
It is very important that your emission con­trol system (catalytic converter) is function­
ing properly to ensure that your vehicle is run­
ning in an environmentally sound manner .
... Always use lead-free gasoline¢ page 250,
Gasoline .
... Never run the tank down all the way to
empty .
... Never put too much motor oil in your en-
gine ¢
page 264, Adding engine oil~-
.,. Never try to push- or tow-start your veh icle.
The catalytic converter is an eff icient "clean­
up" device built into the exhaust system of
the vehicle. The catalytic converter burns
many of the poll utants in the exhaust gas be ­
fore they are released into the atmosphe re.
The exclusive use of unleaded fuel is cr it ically
i mportant for the life of the cata lytic convert­
e r and proper fu nctioning of the engine.
A WARNING ,~
- Do not park or operate the veh icle in
areas where the hot exhaust system may
come in contact with dry grass, brush,
fuel spill or other material which can
cause a fire.
- Do not apply additional undercoating or
rustproofing on or near the exhaust
man ifold, exhaust p ipes, catalytic con­
verter or heat shie lds . During driving, the
substance used for undercoating could
overheat and cause a fire.
{[) Note
-Be aware that just one tank fi lling with
le aded fuel will already seriously de­
grade the performance of the catalytic
conve rter .
- Do not exceed the correct engine oil level
¢ page 264.
-Do not drive until the fuel tank becomes
completely empty. The eng ine could mis­
fire . U nburned fuel could a lso get into
Dri vin g and en vironm ent 229
the exhaust system and this cou ld cause
the catalytic converter to overheat .
- Do not turn off the igni tion while the ve ­
hicle is moving.
- Do not con tinue to ope rate your veh icle
unde r these conditions, as othe rwise fuel
can reach the catalytic converter. This
co uld result in overheating o f the con­
verter, requir ing its replacement.
- To assure efficient operation of the Emis ­
sion Control System:
- H ave your vehicle maintained prope rly
and in accordance w ith the se rv ice rec­
ommendat ions in you r Warranty &
M ain tenance boo klet.
- L ack of prope r maintenance as we ll as
improper use of the vehi cle w il l impair
the function of the em ission contro l
system and could lead to damage .
@ For the sake of the environment
Even when the Emiss io n Control System is
operat ing properly, the exha ust gas can
have a sul fur -li ke exhaust gas smell under
some operating states . This depends on
the sulfur content of the fuel being used .
Using a different brand of fue l may help,
or f illing the tank with lead-free super
grade gasoline .
Diesel particulate filter
Applies to vehicles : with diese l eng ine
The diesel part ic u late filter filters nearly all of
the soot particles out of the exhaust . The fil­
ter cleans itself automat ica lly under normal
driv ing cond itions . If the filter ca nnot clean it­
self (for example, because you a re o nly dr iving
short distances), the fi lter becomes clogged
with soot and the. symbo l for the diesel
particu late filter ill uminates ¢
page 3 7.
A WARNING
- Do not park your vehicle over flammable
materia ls such as grass or leaves because
the high temperature of the diesel par-
ticulate fi lter could start a fire. ..,. •
•

It takes a long time for the engine to warm up
fu lly when it is running at idle. However , wear
and nox ious em issions are especially high
when the engine is warming up. So you should drive away as soon as you start the engine and
avoid running at high rpms while the engine is
still warming up .
(D Note
Do not leave engine idling unattended af­
ter starting . If warning lights should come
on to indicate improper operation, they
wou ld go unheeded. Extended idling also
p roduces heat, which cou ld resu lt i n over­
heating or other damage to the vehicle or
other property.
Regular maintenance
A badly tuned engine unnecessarily wastes a lot of fuel.
"' Have your vehicle serv iced at regular inter-
vals.
By having your vehicle regularly serviced by an
author ized Audi dealer helps to ensure that it
r uns p roper ly and economically. The condition
of your vehicle not only affects its safety and
ab ility to hold its value, it also affects
fuel
c on sumpt ion .
Ch eck your oil each tim e yo u fill your tank .
The amount of oil used is related to engine
load and speed .
It is normal for the oil consumption of a new
engine to reach its lowest v alue after a certain
mileage has been dr iven .
You must drive your vehicle about 3,000 miles (S,000 ki lometers) before you can properly
assess o il consumption .
This a lso applies to fuel consumption and en­
gin e output.
0 Note
- Have yo ur vehicle maintained properly
and in accordance wit h the service rec­
ommendations in your War ranty
& Main-
Dri vin g and en vironm ent 231
tenance book let. Lack of proper mainte­
nance as well as improper use of the ve ­
hicle will impair the function of the
em ission contro l system and could lead
to damage.
- Do not alter or remove any component of the Emission Control System unless ap­proved by the manufacturer.
- Do not alter or remove any device, such as heat shie lds, switches, ign ition w ires,
valves, which are designed to protect
your vehicle's Emission Control System and other important vehicle compo­
nents.
Fewer short trips
Fuel consumption will always be relatively
high on short trips .
"' Try to avoid driv ing short distances w ith a
cold engine .
The eng ine and cataly tic converter have to
reach their opt imal
op erat ing temperature t o
reduce fuel consumpt ion and nox ious em is­
s ions effect ively .
Just after starting, a co ld eng ine in a mid-s iz e
car only achieves a fuel economy of 6-8 miles
per gallon (30 -40 l/l00km). After about a
half a mile , fuel economy cl imbs to 12 mpg
(20 l/100 km) . After about
2.5 miles (4 km),
the engine is at i ts p rope r opera ting tempe ra­
tu re and f uel economy has reached a normal
l evel. So you can see that yo u should avo id
short trips whenever possible.
T he
out sid e t emperat ure is also cr itica l in th is
regard. Your car consumes more fue l in the
winter than in the summer.
•
•

238 Trailer towing
your vehicle-trai ler combination behaves and
responds.
Backing up is difficult and requires practice.
Backing up with a trailer genera lly requi res
steering action opposite to that when backing
up your vehicle without a trailer .
Maintain a greater distance between your ve­
hicle and the one in front of you. You will need
mo re room to stop. To compensate for the
trai ler, you will need a larger than norma l
turning radius.
When passing, remember that you cannot ac ­
celerate as fast as you normally would be­
cause of the added load. Make sure you have
enough room to pass. After passing, allow
plenty of room for your trai ler before chang ­
ing lanes again.
Avoid jerky starts, sharp turns or rapid lane
changes.
(D Tips
- Do not tow a trailer during the break-in
period of your vehicle.
- If you tow a trailer, you r A ud i may re­
quire more frequent maintenance due to
the extra load
~page 319.
Parking on a slope
Do not pork on a slope with a trailer. If it can­
not be avoided , do so only ofter doing the fol­
lowing:
When parking:
.. Apply the foot brake .
.. Have someone place chocks under both the
vehicle and the trai ler wheels .
.. With chocks in p lace, slowly re lease the
brakes until the whee l chocks absorb the
load .
.. Turn the wheels towards the curb .
.. Apply the parking brake .
.. Move the selector lever to
P.
When restarting after parking:
.. Apply the foot brake .
.. Start the engine. ..
Move the selector lever to
D.
.. Release the parking brake and s low ly pull
out and away from the wheel chocks .
.. Stop and have someone retrieve the wheel
chocks .
(D Tips
If you move the selector lever of the auto­
matic transmission to
P before applying
the parking brake and before blocking the
wheels, you may have to use more force later to move the lever out of the
P posi­
tion.

260 Checking and filling
Engine compartment
These are the most important items that you can check .
Fig. 229 Typical layout for containers, engine oil di pstick and engin e oil fille r cap
(D W indshield/head light washer
t . (
;R ) con ainer ,.... .............. .
@ Coolant expansion tank (-L) .. .
@ Engin e oi l filler cap ('t".:r.) . .. .. .
©
®
®
(j)
Eng ine oil dipstick (orange) . .. .
Brake fluid reservoir
((0)) ..... .
Power steering reservoir ... .. .
Jump start connector( +) under 273
266
264
263
268
224
a cover,( ·) with hex head screw 271,308
The pos ition of the engine o il fi lling hole and
the engine oil dipstick
r=;, fig. 229 (position ®
and @) can vary according to the type of en­
gine .
_&. WARNING
Before you check anything in the engine
compartment, always read and heed all
WARNINGS ¢.&.
in Working in the engine
c omportment on page 258.
-
Engine oil
Engine oil specifications
The engine oil used in your Audi needs the
right kind of oil.
The engine in your Audi is a sophist icated
powerplant that was built to exacting specifi­
cations. Th is engine needs the right kind of
engi ne oil that meets specifications regard ing
quality and v iscosity so that it can run
smooth ly and reliab ly. Choosing the right oil
and changing oil within the time and mileage
intervals printed in your vehicle's Warranty
&
Maintenance booklet matters a lot more to­
day tha n it did years ago . Audi has developed
a spec ia l quality standard for eng ine oil that
will help assure that your vehicle's engine w ill
get the lubr ication it needs for proper opera­
t ion .
Modern engine lubr ication has taken a quan ­
tum leap in the last few years. Many synthetic "'