2012 Acura TSX Navigation Manual

215

Troubleshooting
Update DVD, Coverage, Map Errors
Troubleshooting
Update DVD, Coverage, Map ErrorsDisplay, AccessoriesRear Camera
Problem
Solution
My city is not part of a fully verified detailed coverage
area.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2 Map Coverage
P. 227
Does the navigation system work outside North
America?
The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries. 2Map Coverage
P. 227
Can I play video DVDs in my navigation system?
No. The navigation system is designed only to read music discs and the update DVD
provided with your vehicle. The navigation system cannot read other mapping
databases or video DVDs. If you experience any problems that you cannot resolve,
please contact your dealer.
How do I report errors I find in the database?
Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors
P. 226
Problem
Solution
The display appears dim when starting the car in really
cold weather.
This is normal. The display will become brighter after a few minutes.
Problem
Solution
When I shift gears, the rear camera image display is
delayed.
This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?
While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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216

Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by
one hour.
The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 58
The clock changes even when I am not driving near a
time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic. 2Clock Adjustment
P. 58
My state does not observe daylight saving time. How
do I turn off this feature?
Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to OFF . 2Clock Adjustment
P. 58
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.
The automatic daylight saving time feat ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight time feature
is not switching the navigation system clock on the
correct dates.
Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to ON . Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted. 2 Clock Adjustment
P. 58
The navigation system clock switched by one hour for
no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 58
My battery was disconnected or went dead, and the
navigation system is asking for a code.
Your vehicle comes with a card that included the 5-digit security code and serial
number. You should keep this card in a safe place outside your vehicle. If you cannot
find it, see your dealer.
How do I change the interface language?
Press the INFO/PHONE button. Select Setup > Other > Language , and set the
language to English, Français , or Español .
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217Troubleshooting
Error MessagesNavigation System
Error Message
Solution
Display temp is too high. System will shut down until
display cools down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
HDD access error. System reset.
The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Route has not been completed. Please try again from a
different location.
This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da tabase version. Please set
from map.
The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the In terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
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218

Error Messages
Disc Player
Troubleshooting
Disc Player
Error Message
Cause
Solution
BAD DISC
PLEASE CHECK OWNERS
MANUAL
Servo error
• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again. 2 Recommended Discs
P. 148
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or th e disc cannot be removed, contact
your dealer. Do not try to forc e the disc out of the player.
BAD DISC
PLEASE CHECK OWNERS
MANUAL
PUSH EJECT
Mechanical error
MECH ERROR
Mechanical error
CHECK DISC
Focus error
Disc violates copyright
Disc not supported
CHECK DISC LOAD
Load error
UNSUPPORTED
Track format not supported
• Current track will be skipped. The next supported track plays
automatically.
HEAT ERROR
High temperature
• Turn the audio system off and allow the player to cool down until the error message is cleared.
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219

Error Messages
iPod®
Troubleshooting
iPod®
Error Message
Cause
Solution
UNSUPPORTED
Appears when an unsupported
iPod® is connected.
Update the iPod® software to the latest version.
CONNECT RETRY
Appears when the iPod® cannot
be authenticated.
Reconnect the iPod®.
NO SONG
Appears when there are no tracks
in the iPod®.
Store tracks in the iPod®.
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220

Error Messages
USB Flash Drive
Troubleshooting
USB Flash Drive
Error Message
Cause
Solution
FILE ERROR
The system cannot read the
track(s).
Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
UNSUPPORTED
Appears when an unsupported
device is connected.
If it appears when a supported device is connected, reconnect the
device.
UNPLAYABLE FILE
Appears when the tracks in the
USB flash drive are DRM or an
unsupported format.
This error message appears for about 3 seconds, then plays the next
song.
NO SONG
Appears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.
Save tracks in MP3, WMA, or AAC format in the USB flash drive.
BAD USB DEVICE
PLEASE CHECK OWNER'S
MANUAL
Appears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.
Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
ERROR
Appears when the Internal USB
ROM error occurs.
Try a different USB flash drive.
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221
Reference Information
System Initialization..............................222
Entering the Security Code....................222
Acquiring GPS Information ....................222
Startup Confirmation Screen .................223
Map Matching ......................................223
System Limitations ................................224
GPS System...........................................224
Address Calculation ..............................224
Database ..............................................224
Client Assistance ....................................226
Resolving Problems ...............................226
Reporting Errors ....................................226
Acura Client Services Contact Information... 226 Visiting Your Dealer ............................. 226
Map Coverage ..................................... 227
Obtaining a Navigation Update DVD .... 227
Traffic Information ............................... 228
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 228
Shipping a Vehicle to the U.S. Mainland 228
Legal Information ................................. 229
Copyrights ........................................... 229
User Agreements ................................. 229
As required by the FCC ........................ 234
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222Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeWhen you purchased the vehicle, you
should have received a card with the
navigation system security code and serial
number. Keep this card in a safe place. If
you lose the card, you must obtain the
security code from your dealer.
1.Press the VOLUME button to activate
the audio system.
2. Enter the 5-digit security code when
prompted using the radio preset
buttons.
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, th e following screen is
displayed.
If you are experiencing GPS reception
problems: 2 GPS System
P. 224
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