212
Troubleshooting
Traffic
Troubleshooting
Traffic
Problem
Solution
AcuraLink Real-Time Traffic™ information could not
be received or is not displayed properly.
• Check the traffic icon is displayed and enabled on the icon bar.
• Your XM traffic subscription may have expired. Check your subscription. Call XM at
(800) 852-9696 and verify your account status . If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account status,
leave the vehicle running outside for 30 minutes to receive the refresh. 2Traffic and Weather Status
P. 64
• There may be a temporary technical problem in your metropolitan area. Call Acura Client Services to see if there is an outage.
2 Acura Client Services Contact Information
P. 226
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal and is not available in Alaska, Hawaii, Canada, and Puerto Rico.
The navigation system sometimes provides a detour
route when I am drivi ng a route on the freeway.
If Traffic Rerouting is set to ON, the navigation system provides a detour route to
your destination only if it can find a signific antly faster route than the original one. 2Traffic Rerouting
P. 52
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.
The navigation system predicts which ro ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?
Press the INFO/PHONE button. Select Setup > Other > Routing & Guidance , and set
Traffic Rerouting to OFF . 2Traffic Rerouting
P. 52
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213
Troubleshooting
Guidance, Routing
Troubleshooting
Guidance, Routing
Problem
Solution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.
The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route. 2Changing the Route Preference
P. 91
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?
Press the INFO/PHONE button. Select Setup > Other > Routing & Guidance , and set
Traffic Rerouting to OFF . 2Traffic Rerouting
P. 52
The street I’m on is not shown on the map screen.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 227
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.
• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult your dealer. 2 GPS System
P. 224
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.
Your route has entered an unverified area. 2Unverified Area Routing
P. 50
How do I stop the map from rotating as I drive along?
Press the MAP/GUID E button. Select Map Information > North-up, or say d
“Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.
The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales). 2Map Scale and Functions
P. 111
The “time to destination” display sometimes increases
even though I am getting closer to my destination.
If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
Continued
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214
Troubleshooting
Guidance, Routing
Troubleshooting
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.
This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal. 2GPS System
P. 224
The screen is showing white dots as I drive along.
These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to ON and you drive more than 1/2 mile off mapped roads. 2Off-road Tracking
P. 61
How do I remove the white dots (“breadcrumbs”)
from my screen?
Press the INFO/PHONE button. Select Setup > Other > Vehicle , and set Off-road
Tracking to OFF , then return to the map. 2Off-road Tracking
P. 61
A road that I selected to avoid is being used when
routing.
When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection. 2 Avoiding Streets
P. 122
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.
This is normal. The elevation can vary ±100 feet due to GPS calculation errors. 2GPS System
P. 224
My elevation is missing on the “current position”
screen.
The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
Problem
Solution
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216
Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by
one hour.
The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 58
The clock changes even when I am not driving near a
time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic. 2Clock Adjustment
P. 58
My state does not observe daylight saving time. How
do I turn off this feature?
Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to OFF . 2Clock Adjustment
P. 58
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.
The automatic daylight saving time feat ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight time feature
is not switching the navigation system clock on the
correct dates.
Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to ON . Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted. 2 Clock Adjustment
P. 58
The navigation system clock switched by one hour for
no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 58
My battery was disconnected or went dead, and the
navigation system is asking for a code.
Your vehicle comes with a card that included the 5-digit security code and serial
number. You should keep this card in a safe place outside your vehicle. If you cannot
find it, see your dealer.
How do I change the interface language?
Press the INFO/PHONE button. Select Setup > Other > Language , and set the
language to English, Français , or Español .
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224Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of sky. The
GPS antenna is located in the dashboard.
The signal reception can easily be
interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block.
e.g., the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown
a quarter of the way down the block by
the system. If there are only 25 actual
addresses on the block,
the actual location
of address 1425 would be at the end of
the block.
DatabaseThe digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.
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235
Voice Commands
Voice Commands.................................. 236
Global Commands ............................... 236
Navigation Commands ......................... 236
Climate Control Commands ................. 238
Audio Commands ................................ 239
Cellular Phone Commands ................... 241
Main Setup Screen Commands ............ 242
On-Screen Commands ......................... 242
Spelling Assistance ............................... 242
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241
Voice Commands
Cellular Phone Commands
Voice Commands
iPod play
iPod search (activates Song By Voice™)
iPod skip forward
iPod skip back
iPod track shuffle*
iPod album shuffle *
iPod track repeat *
iPod normal play (cancels repeat or
shuffle play mode, resumes normal play
mode)
What/Who am I listening to?
Who is this?
What’s playing?
Who’s playing?
What album is this?
* These commands toggle the function on and off, so the command may not
match your intended action.■iPod® Commands
Bluetooth audio play
Bluetooth audio skip forward
Bluetooth audio skip back
Bluetooth audio pause
Bluetooth audio resume
NOTE:
Bluetooth® Audio commands may not
work on some phones or Bluetooth®
audio devices.
AUX play (or Auxiliary play)
iPod search (activates Song By Voice™)
HDD search (activates Song By Voice™)
List album (specify album)
List artist (specify artist)
List composer (specify composer)
List genre (specify genre)
List playlist (specify playlist)
Play album (specify album)
Play artist (specify artist)
Play composer (specify composer)
Play genre (specify genre)
Play playlist (specify playlist)■ Bluetooth ® Audio Commands■AUX Commands■Song By Voice™ Commands
Play song (specify song)
What/Who am I listening to?
Who is this?
What’s playing?
Who’s playing?
What album is this?
NOTE:
Song By Voice™ commands are available
for tracks stored on the HDD or iPod®.Cellular Phone CommandsThe system accepts these commands only
on the Cellular Phone screen. Dial #
Call (voice tag)
Call history
Phonebook
More speed dial
Phone setup
These commands can be made from any
screen. Dial/call by number
Dial/call by voice tag
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242
Voice Commands
Main Setup Screen Commands
Voice Commands
Main Setup Screen CommandsThe system accepts these commands on
the Main Setup screen.Brightness up
Brightness down
Brightness minimum/min.
Brightness maximum/max.
Contrast up
Contrast down
Contrast minimum/min.
Contrast maximum/max.
Black level up
Black level down
Black level minimum/min.
Black level maximum/max.
Volume up
Volume down
Volume minimum/min.
Volume maximum/max.
Volume off
Interface dial feedback off
Interface dial feedback auto
Interface dial feedback on
On-Screen CommandsThe system accepts these commands on
any screen. There are over 100 on-screen
commands. Say what is written on the
screen to activate that selection. For lists,
you can say the list item number to select
that item. Next (or Down)
Previous (or Up)
Return
OK (excluding Startup Confirmation
screen)
DeleteSpelling AssistanceThe voice control system can also
recognize phonetic alphabet input for
numbers, letters, accented letters,
punctuation marks, and symbols.
NOTE:
When selecting letters using the voice
control system, a confirmation box may
pop up to confirm the entry.
■ Numbers
Say … Say … or Number …
1
One
2Two
3
Three
4 Four
5
Five
6Six
7
Seven
8Eight
9
Nine
0Zero
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