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1-3. Emergency assistance
For safety and security
at the following URL. 
http://www.opensourceautomotive.com/dcm/toyota/
WARNING
■When the Emergency Call may  
not be made
●It may not be possible to make  Emergency Calls in any of the fol- 
lowing situations. In such cases,  report to emergency services pro-vider (112 system etc.) by other  
means such as nearby public  phones. 
• Even when the vehicle is in the cel- 
lular phone service area, it may be  difficult to connect to the eCall con-trol center if the reception is poor or  
the line is busy. In such cases,  even though the system attempts to connect to the eCall control center,  
you may not be able to connect to  the eCall control center to make Emergency Calls and contact emer- 
gency services. 
• When the vehicle is out of the cellu- 
lar phone service area, the Emer- gency Calls cannot be made. 
• When any related equipment (such  as the “SOS” button panel, indicator lights, microphone, speaker, DCM,  
antenna, or any wires connecting  the equipment) is malfunctioning, damaged or broken, the Emer- 
gency Call cannot be made. 
• During an Emergency Call, the sys- 
tem makes repeated attempts to  connect to the eCall control center. However, if it cannot connect to the  
eCall control center due to poor  radio wave reception, the system may not be able to connect to the  
cellular network and the call may  finish without connecting. The red indicator light will blink for approxi- 
mately 30 seconds to indicate this  disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec-tion, the system may not be able to  
connect to the eCall control center.
■When the Emergency Call sys-
tem is replaced with a new one 
The Emergency Call system should  be registered. Contact any authorized  
Toyota retailer or Toyota authorized  repairer, or any reliable repairer.
■For your safety
●Please drive safely.The function of this system is to  
assist you in making the Emer- gency Call in case of accidents such as traffic accidents or sudden  
medical emergencies, and it does  not protect the driver or passengers in any way. Please drive safely and  
fasten your seatbelts at all times for  your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the vehicle and evacuate to a safe area  
immediately.
●If the airbags deploy when the sys-
tem is operating normally, the sys- tem makes emergency call. The system also makes emergency call  
when the vehicle is struck from the  rear or rolls over, even if the air-bags do not deploy.
●For safety, do not make the Emer-gency Call while driving. 
Making calls during driving may  cause mishandling of the steering wheel, which may lead to unex- 
pected accidents. Stop the vehicle and confirm the safety of your surroundings before  
making the Emergency Call. 

2264-2. Opening, closing and locking the doors
• The electronic key is too close to the 
window or outside door handle, near 
the ground, or in a high place when 
the doors are locked or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or floor, or 
in the door pockets or glove box when 
the hybrid system is started or power 
switch modes are changed.
●Do not leave the electronic key on top 
of the instrument panel or near the 
door pockets when exiting the vehicle. 
Depending on the radio wave recep-
tion conditions, it may be detected by 
the antenna outside the cabin and the 
door will become lockable from the 
outside, possibly trapping the elec-
tronic key inside the vehicle.
●As long as the electronic key is within 
the effective range, the doors may be 
locked or unlocked by anyone. How-
ever, only the doors detecting the 
electronic key can be used to lock or 
unlock the vehicle.
●Even if the electronic key is not inside 
the vehicle, it may be possible to start 
the hybrid system if the electronic key 
is near the window.
●The doors may unlock if a large 
amount of water splashes on the door 
handle, such as in the rain or in a car 
wash when the electronic key is within 
the effective range. (The doors will 
automatically be locked after approxi-
mately 30 seconds if the doors are not 
opened and closed.)
●If the wireless remote control is used 
to lock the doors when the electronic 
key is near the vehicle, there is a pos-
sibility that the door may not be 
unlocked by the entry function. (Use 
the wireless remote control to unlock 
the doors.)
●Touching the door lock sensor while 
wearing gloves may delay or prevent 
lock operation. Remove the gloves 
and touch the lock sensor again.
●When the lock operation is performed 
using the lock sensor, recognition sig-
nals will be shown up to two consecu-tive times. After this, no recognition 
signals will be given.
●If the door handle becomes wet while 
the electronic key is within the effec-
tive range, the door may lock and 
unlock repeatedly. In that case, follow 
the following correction procedures to 
wash the vehicle:
• Place the electronic key in a location 2 
m (6 ft.) or more away from the vehi-
cle. (Take care to ensure that the key 
is not stolen.)
• Set the electronic key to battery-sav-
ing mode to disable the smart entry & 
start system. (P.225)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet 
during a car wash, a message may be 
shown on the multi-information dis-
play and a buzzer will sound outside 
the vehicle. To turn off the alarm, lock 
all the doors.
●The lock sensor may not work prop-
erly if it comes into contact with ice, 
snow, mud, etc. Clean the lock sensor 
and attempt to operate it again, or use 
the lock sensor on the lower part of 
the door handle.
●A sudden approach to the effective 
range or door handle may prevent the 
doors from being unlocked. In this 
case, return the door handle to the 
original position and check that the 
doors unlock before pulling the door 
handle again.
●If there is another electronic key in the 
detection area, it may take slightly lon-
ger to unlock the doors after the door 
handle is gripped.
■When the vehicle is not driven for 
extended periods
●To prevent theft of the vehicle, do not 
leave the electronic key within 2 m (6 
ft.) of the vehicle.
●The smart entry & start system can be 
deactivated in advance. (P.633)
●Battery-saving mode can reduce the 
power consumption of electronic keys. 
(P.225) 

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4-2. Opening, closing and locking the doors
Before driving
WARNING
■Caution regarding interference  with electronic devices
●People with implantable cardiac pacemakers, cardiac resynchroni-zation therapy-pacemakers or  
implantable cardioverter defi- brillators should maintain a reason-able distance between themselves  
and the smart entry & start system  antennas. ( P.223) The radio waves may affect the  
operation of such devices. If neces- sary, the entry function can be dis-abled. Ask any authorized Toyota  
retailer or Toyota authorized  repairer, or any reliable repairer for details, such as the frequency of  
radio waves and timing of the emit- ted radio waves. Then, consult your doctor to see if you should disable  
the entry function.
●User of any electrical medical 
device other than implantable car- diac pacemakers, cardiac resyn-chronization therapy-pacemakers  
or implantable cardioverter defi- brillators should consult the manu-facturer of the device for  
information about its operation  under the influence of radio waves.Radio waves could have unex- 
pected effects on the operation of  such medical devices. 
Ask any authorized Toyota retailer or  Toyota authorized repairer, or any reliable repairer for details for dis- 
abling the entry function.