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469 5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 475)
There may be a malfunction in the steering lock system. (vehi-
cles with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown.
Page 470 of 532
470
5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
If you lose your keys
New genuine Toyota keys can be made by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. For vehicles without smart entry & start system, bring a mas-
ter key and the key number stamped on the key number plate. For
vehicles with smart entry & start system, bring the other keys and
the key number stamped on your key number plate.
Page 472 of 532
472
5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Using the mechanical key (
P. 3 3 )
in order to perform the following
operations.
Locks all doors
Unlocks all doors
An alarm will sound if the alarm is
set. (P. 118)
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted (P. 39) or the
electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be
used. In such cases, the doors can be opened or the engine can be
started by following the procedure below.
Page 473 of 532

5
473 5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
Changing “ENGINE START STOP” switch modes and starting the
engine
Shift the shift lever to “N” and depress the clutch pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened while the key is
touched to the switch.
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer sounding, release the clutch pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 180)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the clutch
pedal depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
STEP1
STEP2
STEP3
Page 474 of 532
474 5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
Stopping the engine
Shift the shift lever to “N” and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
Replacing the key battery
As this procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery depletes.
(P. 387)
Alarm
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. (P. 118)
Page 475 of 532
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475
5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle’s battery is discharged.
You can call any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Push the tab in and lift the cover off.
Left-hand drive vehicles
Right-hand drive vehicles
STEP1
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5
477 5-2. Steps to take in an emergency
When trouble arises
URBAN CRUISER_EE (OM52C21E)
Remove the engine cover
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart entry & start system: Open and close
any of the doors with the “ENGINE START STOP” switch
OFF.
Vehicles without smart entry & start system: Maintain the
engine speed of the second vehicle and turn the engine
switch to the “ON” position, then start the vehicle’s engine.
Vehicles with smart entry & start system: Maintain the
engine speed of the second vehicle and turn the “ENGINE
START STOP” switch to the IGNITION ON mode, then start
the vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
STEP3
STEP4
STEP5
STEP6
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478 5-2. Steps to take in an emergency
URBAN CRUISER_EE (OM52C21E)
Reinstall the cover.
Left-hand drive vehicles
Right-hand drive vehicles
Once the engine starts, have the vehicle checked at any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional, as soon as possible.STEP7