2011 TOYOTA tC service

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GENERAL INFORMATION
You are responsible for ensuring that
your Scion is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records
should include date of service, mileage
at time of service and a description of
service performed and/or parts
installed. For your convenience, a
maintenance log is included in this
booklet. If you sell your vehicle, you
should give your maintenance records
to the new owner.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by improper maintenance or
lack of maintenance are not covered
under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
Technicians at Authorized Servicing
Dealerships are specially trained to
maintain and repair Scion vehicles.
They stay current on the latest service
information through Scion technical
bulletins, service publications and
training courses. Many are also
factory-certified. That means they have
passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an Authorized
Servicing Dealer ship. Plus, an
Authorized Servicing Dealership will
always use Scion Authorized Parts
designed specifically for your vehicle.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities28

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REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts. However, Scion
recommends using only Scion
Authorized Parts when you need to
replace a part on your vehicle. Like all
Scion products, Scion Authorized Parts
are built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Authorized Servicing Dealership
maintains an extensive inventory of
Scion Authorized Parts to meet your
vehicle service needs. And because it is
linked electronically to Scion’s Parts
Distribution Centers, the dealership
has quick access to any parts it may
not have in stock. Scion Authorized Parts are covered by
their own warranty (see your dealer for
details) or the remainder of any
applicable New Vehicle Limited
Warranty, whichever is longer.
Non–Scion Authorized Parts, or any
damage or failures resulting from
their use, are not covered by any
Scion warranty.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities29

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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an Authorized Servicing
Dealership. If your vehicle cannot be
driven, contact your nearest Authorized
Servicing Dealership for towing
assistance. You do not have to pay for
towing to the nearest Authorized
Servicing Dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and
Canada and need warranty service,
contact a local Toyota dealership.
Please note, however, that your vehicle
may not be repaired free of charge
because the local Toyota distributor
may have no obligation to provide
warranty service for your vehicle,
and/or your vehicle may not comply
with local regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe
to drive and there is no Authorized
Servicing Dealership reasonably
available to make repairs, you may
perform the repairs yourself or have
them performed by another automotive
service provider. Scion will reimburse
you for any of the repairs that are
covered by warranty. To receive
reimbursement, present to an
Authorized Servicing Dealership your
paid repair invoices and any parts that
were removed from the vehicle. You will
be reimbursed for warranted parts at
the manufacturer’s suggested retail
price and warranted labor at a
geographically appropriate hourly rate
multiplied by Scion’s recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Scion assumes no liability for
subsequent failures caused by
improper repairs or the use of
non-Scion Authorized Parts unless you
have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your
vehicle inspected by an Authorized
Servicing Dealership as soon as
possible after an emergency repair.
OBTAINING WARRANTY SERVICE
WARRANTY
Your Responsibilities30

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R
egular maintenance is essential
to obtaining the highest level of
performance, safety and
reliability from your Scion. It can also
increase your vehicle’s resale value.
The following pages are designed to
help you make sure your vehicle
receives proper and timely
maintenance. Along with other
important information related to vehicle
service, you’ll find
factory-recommended maintenance
guidelines and a log in which to
document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are explained in the “Vehicle
Maintenance and Care” section of the
Owner’s Manual. Be sure to perform
these procedures regularly to ensure
the most trouble-free operation of your
vehicle.
With proper maintenance and care,
your vehicle will last longer and deliver
more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of mind
from your Scion for many years to
come.
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log31
MAINTENANCE

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N
ow that you’ve got your Scion
on the road, you want to make
sure it keeps going. That’s
where scheduled maintenance comes
in. Taking your car in for regular service
will help your ride run better and last
longer. It will keep your repair bills
down too.
This booklet makes it easy to keep your
Scion running smoothly. It lists all the
factory-recommended services and
tells you when your vehicle needs
them. Be sure to look this booklet over
carefully and keep it in your glove box.
Do what it says and your Scion should
be happy for many miles to come.
Complimentary 5,000 Mile &
10,000 Mile
Factory-Recommended
Maintenance Services
To help you get started with regular
maintenance, Scion provides your
vehicle’s 5,000 mile and 10,000 mile
factory-recommended maintenance
services on a complimentary basis. To
find out how to obtain your
complimentary maintenance services,
see the section titled “Complimentary
Maintenance Services.”
Please make sure that all the other
services recommended in this booklet
are performed on your car as well.
Put it In Writing
To help you keep track of your Scion’s
service history, each maintenance
chart in this booklet includes:
>Boxes to check for each service
item performed
>Space for the maintenance provider
to include a service verification
stamp
>Space to write the date and mileage
that service is performed
Documenting your service history may
make your car worth more when you’re
ready to sell. There’s a reason smart
people write things down.
In addition to scheduled
maintenance, your vehicle requires
general maintenance such as fluid
checks and visual inspections.
These procedures are explained in
the “Vehicle Maintenance and Care”
section of the
Owner’s Manual.To
help keep your Scion out of trouble,
be sure to perform these
procedures regularly.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
KEEP YOUR RIDE RUNNING
Maintenance Log32
MAINTENANCE

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IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil filter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and filter). Failure to do so can cause
oil starvation and or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
NOTE: Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
MAINTENANCE & SCION WARRANTY COVERAGE
Maintenance Log33
MAINTENANCE

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Miles or Months?
Scion recommends obtaining
scheduled maintenance for your vehicle
every 5,000 miles or six months,
whichever comes first.
For example:
>If you drive 5,000 miles in less than
six months, you should obtain
maintenance at 5,000 miles- don’t
wait until six months.
>If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Special Operating Conditions
In addition to standard maintenance
items, the maintenance log indicates
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “special operating conditions”
and their required maintenance items
are clearly indicated in each chart.
NOTE: You should perform these
additional maintenance services
only if the majority of your driving is
done under the special operating
conditions indicated. If you only
occasionally drive under these
circumstances, it is not necessary
to perform the additional services.
Engine Oil Selection
Please refer to your Owner’s Manual
for the specific oil viscosity rating
recommended for your vehicle/engine
type.
SuperChrome and Alloy
Wheel Care
If you purchased genuine Toyota
accessory Aluminum Alloy Wheels,
follow these cleaning guidelines to
maintain the appearance of your alloy
wheels:
>If wheels are hot, wait for them to
cool before washing.
>Use a soft sponge or cotton cloth to
apply the same mild car-wash soap
as used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used
for the vehicle body.
>DO NOT USE: Any kind of chemical
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
USING THE MAINTENANCE LOG CHARTS
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MAINTENANCE

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T
o help you get started with
regular maintenance, Scion
provides your vehicle’s 5,000 mile
and 10,000 mile factory-recommended
maintenance services on a
complimentary basis. While these
complimentary factory-recommended
maintenance services do not have to be
performed at exactly 5,000 miles and
10,000 miles, the complimentary
services must be performed within
18 months or 12,000 miles (whichever
occurs first) of your vehicle’s original
in-service date. It is important to note
that these services are not meant to be
used for maintenance service on or
after 15,000 miles. If you bought your
Scion used and the previous owner did
not use both of the complimentary
maintenance services, you are entitled
to the remaining complimentary
maintenance service or services if your
car is still within 18 months or
12,000 miles of its original in-service
date. To obtain a complimentary
maintenance service, call a Scion
dealership or participating Toyota
dealership to make an appointment.
The dealership will verify that the
service was performed by completing
the “Dealer Service Verification”
portion of the Maintenance Log.
Complimentary maintenance services
include change of engine oil, oil filter
and drain plug gasket, rotating tires
and visually inspecting brake
linings/drums and brake pads/discs
only. You are responsible for the cost of
any other services performed at the
time of your complimentary
maintenance services.
COMPLIMENTARY MAINTENANCE SERVICES
Maintenance Log35
MAINTENANCE