2011 TOYOTA tC maintenance schedule

JOBNAME: 317316-2011-stc-toyw PAGE: 1 SESS: 12 OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
W
elcome to Scion. You’ve joined
a select group of car buyers:
people who want a vehicle
that sets them apart from the crowd.
We created the car, but you made it
your own — reflecting your life and your
own sense of style.
Of course, quality and reliability are just
as important as a stylish ride. After all,
if the ride doesn’t go, what’s the point?
Which is the point of Scion’s excellent
warranty coverage. We stand behind
the quality of our vehicles. This booklet
tells you just how much.
Your satisfaction is really important to
us, so occasionally we may create a
special policy adjustment to pay for
certain repairs that are no longer
covered by warranty. When we do this,
we mail details to the owners we have
on record. That’s why it’s important to
send in the card at the back of this
booklet if you move or if you bought
your Scion from a previous owner. Just
tear out the card and drop it in the
mail; you don’t even have to put a
stamp on it.
We want you to be confident that your
ride will keep you on the road — and
that Scion will keep you covered when
you need it. We think you’ll feel pretty
good about that after taking a look at
this booklet. Again, welcome to Scion!This booklet describes the terms of
Scion warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s
maintenance requirements. Be sure
to look it over pretty carefully, since
proper maintenance is required to
ensure that warranty coverage
remains intact.
All the info in this booklet is the latest
available at the time of publication and,
with the exception of the emission
control warranties, is subject to change
without notice.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
WE’VE GOT YOU COVERED
WARRANTY
1
2011 (STC) 2011(STC)

JOBNAME: 317316-2011-stc-toyw PAGE: 3 SESS: 12 OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance31
Keep Your Ride Running32
Maintenance & Scion Warranty Coverage 33
Maintenance Log
Using the Maintenance Log Charts34
Complimentary Maintenance Services 35
Maintenance Log36
Explanation of Maintenance Items 52
Vehicle Identification56
TABLE OF CONTENTS
3

JOBNAME: 317316-2011-stc-toywPAGE: 10SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2011
model year tC vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Authorized Servicing
Dealerships
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
Scion Authorized Parts and
Accessories
Scion Authorized Parts are any Scion
brand parts manufactured by or on
behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
Scion Authorized Accessories are any
Scion brand accessories manufactured
by or on behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
GENERAL WARRANTY PROVISIONS
WARRANTY
Your Warranties in Detail10

JOBNAME: 317316-2011-stc-toywPAGE: 19SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non–Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail19

JOBNAME: 317316-2011-stc-toywPAGE: 23SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in
the
Owner’s Manualand this booklet.
Scion recommends that you retain all
receipts covering maintenance on your
vehicle, but Scion cannot deny warranty
coverage solely for the lack of receipts
or your failure to ensure the
performance of all scheduled
maintenance.
You are responsible for presenting your
vehicle to an Authorized Servicing
Dealership as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount of
time, not to exceed 30 days.
You should also be aware that Scion
may deny you warranty coverage if your
vehicle or a part has failed due to
abuse, neglect, improper maintenance
or unapproved modifications.
If you have any questions regarding
your warranty rights and
responsibilities, you should contact
Scion Customer Experience at (866)
70-SCION, or (866) 707-2466. You may
also contact the California Air
Resources Board, Mobile Source
Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
>The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
>The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail23

JOBNAME: 317316-2011-stc-toywPAGE: 25SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non-Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To do
so, take your vehicle to an Authorized
Servicing Dealership and present a
copy of the smog-check test report.
Also, take your maintenance records in
case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail25

JOBNAME: 317316-2011-stc-toywPAGE: 31SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
R
egular maintenance is essential
to obtaining the highest level of
performance, safety and
reliability from your Scion. It can also
increase your vehicle’s resale value.
The following pages are designed to
help you make sure your vehicle
receives proper and timely
maintenance. Along with other
important information related to vehicle
service, you’ll find
factory-recommended maintenance
guidelines and a log in which to
document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are explained in the “Vehicle
Maintenance and Care” section of the
Owner’s Manual. Be sure to perform
these procedures regularly to ensure
the most trouble-free operation of your
vehicle.
With proper maintenance and care,
your vehicle will last longer and deliver
more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of mind
from your Scion for many years to
come.
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log31
MAINTENANCE

JOBNAME: 317316-2011-stc-toywPAGE: 32SESS: 12OUTPUT: Wed Jul 14 16:28:25 2010
/tweddle/toyota/sched-maint/317316-en-stc/wg
N
ow that you’ve got your Scion
on the road, you want to make
sure it keeps going. That’s
where scheduled maintenance comes
in. Taking your car in for regular service
will help your ride run better and last
longer. It will keep your repair bills
down too.
This booklet makes it easy to keep your
Scion running smoothly. It lists all the
factory-recommended services and
tells you when your vehicle needs
them. Be sure to look this booklet over
carefully and keep it in your glove box.
Do what it says and your Scion should
be happy for many miles to come.
Complimentary 5,000 Mile &
10,000 Mile
Factory-Recommended
Maintenance Services
To help you get started with regular
maintenance, Scion provides your
vehicle’s 5,000 mile and 10,000 mile
factory-recommended maintenance
services on a complimentary basis. To
find out how to obtain your
complimentary maintenance services,
see the section titled “Complimentary
Maintenance Services.”
Please make sure that all the other
services recommended in this booklet
are performed on your car as well.
Put it In Writing
To help you keep track of your Scion’s
service history, each maintenance
chart in this booklet includes:
>Boxes to check for each service
item performed
>Space for the maintenance provider
to include a service verification
stamp
>Space to write the date and mileage
that service is performed
Documenting your service history may
make your car worth more when you’re
ready to sell. There’s a reason smart
people write things down.
In addition to scheduled
maintenance, your vehicle requires
general maintenance such as fluid
checks and visual inspections.
These procedures are explained in
the “Vehicle Maintenance and Care”
section of the
Owner’s Manual.To
help keep your Scion out of trouble,
be sure to perform these
procedures regularly.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
KEEP YOUR RIDE RUNNING
Maintenance Log32
MAINTENANCE