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WARRANTY INFORMATION
Introduction
Satisfaction Down the Road 4
The Immobilizer Key 5
Transportation Assistance7
If You Need Assistance8
Warranty Coverages at a Glance10
Your Warranties in Detail
General Warranty Provisions 12
New Vehicle Limited Warranty 13
Federal Emission Control Warranty17
California Emission Control Warranty 23
Tire Limited Warranty29
Your Responsibilities
Operation and Maintenance30
Obtaining Warranty Service 32
Table of Contents
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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
ThisToyota vehicle maybeequipped with
an electronic “immobilizer” anti-theft
system. Whenthekey isinserted intothe
ignition switchittransmits anelectronic
code toan immobilizer computer.The
engine willonly start ifthe code inthe key
matches thecode inthe immobilizer. Ifthe
code doesnotmatch, theimmobilizer
disables theignition andfuelsystems.
While anexact physical copyofthe key
will open thedoor andallow retrieval of
items locked inthe vehicle, itwon’t start
the vehicle unlessthekey has thesame
code asthe immobilizer.
SECURITY
For security purposes, accesstokey
codes andservice procedures for
electronically registeringreplacement keys
is restricted. OnlyaToyota dealeror
certain bonded/registered independent
locksmiths cangenerate replacement keys.
TheImmobilizer Key
WARRANTY
Introduction5
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REPLACING THEKEY
Upon purchase, eachvehicle shouldhave
two master keys,onevalet keyand an
aluminum tagwith akey-code imprinted
on it.
To generate afully functional replacement
key (one thatwillboth open thedoors and
start theengine), oneofthe master keys
is required. Tomake akey that willopen
the door forretrieval ofitems locked
inside thevehicle, thevalet keyor
aluminum key-codetagcan beused. Ifa
master keyorthe aluminum key-codetag
is not available, aToyota dealerorcertain
registered locksmiths canobtain thekey
code from arestricted-access database.
These businesses canalso access a
service utilitytoreprogram the
immobilizer ifall registered masterkeys
have been lost.IfaToyota dealerisnot
available, pleasereferto www.aloa.org to
find abonded/registered locksmithwho
performs highsecurity keyservice.
KEEPING THEKEY SAFE
Replacing animmobilizer keymay be
costly. Itis advisable tokeep aspare
master keyand thealuminum key-code
tag inasafe place. Ifyou record the
key-code inmore thanoneplace, donot
record itin away thatcanbeeasily
identified andassociated withthevehicle.
For example, don’tleavethecode
somewhere thatcanbeaccessed bya
valet. Itis wise tokeep acopy ofthe
key-code outsideofthe vehicle.
If the vehicle wasdelivered withlessthan
all three keysandthealuminum key-code
tag, consider havingtheToyota dealerora
qualified independent automotive
locksmith makeaduplicate keybefore you
need it.
TheImmobilizer Key
WARRANTY
6Introduction