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Checking and refilling levels
We recommend that the oil change, indicated in the Maintenance Pro-
gramme, be performed by an Authorised Service Centre or a specialised
workshop.
The correct oil specifications for your engine are listed in ⇒ page 223, Oil
properties.
Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service pro-
grammed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil
change service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it must only
be used observing the following indications:
● Avoid mixing it with oil for fixed service intervals.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 224 and LongLife oil is not available, it is permitted to top up
(once) with oil for fixed service intervals (up to a maximum of 0.5 litres).
Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for fixed service intervals, which al-
so appear in ⇒ page 223, Oil properties. In this case, your vehicle must be serviced after a fixed interval of 1 year / 15 000 km (whatever comes first)
⇒ Booklet Maintenance Programme. ●
In exceptional circumstances, if the engine oil level is too low
⇒ page 224 and you cannot obtain the oil specified for your vehicle, you
can put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to 0.5
l).
Vehicles with diesel particulate filter*
All Exeo vehicles with a diesel engine have a diesel particulate filter and
must only be filled with VW 507 00 engine oil, which has a low level of soot
formation. Using other types of oil will cause a higher soot concentration
and reduce the life of the DPF. Therefore:
● Avoid mixing this oil with other engine oils.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 224 and you cannot obtain the oil specified for your vehicle, you
can use a small quantity of oil (once) conforming to the VW 506 00,
VW 506 01, VW 505 00, VW 505 01 or ACEA B3 / ACEA B4 specification. (up
to 0.5 l).
Oil properties
Engine typeSpecificationPetrolVW 502 00/ VW 504 00Diesel. Engines with particu-
late filter (DPF) a)VW 507 00
a)
Only use recommended oils, otherwise you may damage the engine.
Oils for LongLife service intervals *Engine typeSpecificationPetrolVW 504 00DieselVW 507 00
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224Checking and refilling levels
Engine oil additives
No type of additive should be mixed with the engine oil. The deterioration
caused by these additives is not covered by the warranty.
Note
Before a long trip, we recommend finding an engine oil that conforms to the
corresponding VW specifications and keeping it in the vehicle. This way, the
correct engine oil will always be available for a top-up if needed.
Checking the oil level
Fig. 166 Markings on oil
dipstick
Checking oil level
– Park the vehicle in a horizontal position.
– Briefly run the engine at idle speed until the service tempera-
ture is reached and stop.
– Wait two minutes. –
Pull out the dipstick. Wipe the dipstick with a clean cloth and
insert it again, pushing it in as far as it will go.
– Then pull it out once more and check the oil level ⇒ fig. 166. If
the oil level is too low, add more engine oil ⇒ page 225.
Oil level in area a
–
Do not top up oil.
Oil level in area b
–
Oil can be topped up. After topping up the oil level should be in
area a.
Oil level in area c
–
Oil must be topped up. After topping up the oil level should be
in area a.
Depending on how you drive and the conditions in which the vehicle is
used, oil consumption can be up to 0.5 l/1000 km. Oil consumption is likely
to be higher for the first 5000 km. Therefore, the engine oil level must be
checked at regular intervals, preferably when filling the tank and before a
journey.
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Checking and refilling levels
Topping up the engine oil
Fig. 167 In the engine
compartment: Engine oil
filler cap
– Unscrew cap from oil filler opening ⇒ fig. 229.
– Carefully put in the specified grade of oil ⇒ page 223, adding
0.5 litres at a time.
– After two minutes, check the oil level once again ⇒ page 224.
– Where necessary, add more engine oil.
– Replace the oil filler cap carefully and push the dipstick all the
way in.
WARNING
● When refilling with oil, make sure no oil falls onto hot engine parts.
Failure to comply could result in fire.
● Wash your skin thoroughly if it comes into contact with engine oil.
CAUTION
● The oil level must never be above area a. This could damage the cata-
lytic converter or the engine. Contact a qualified workshop to drain the en-
gine oil if necessary.
● No additives should be used with engine oil. Any damage caused by the
use of such additives would not be covered by the factory warranty.
For the sake of the environment
● Oil must not be disposed of in the drain or on the ground.
● Always observe legal requirements when disposing of empty oil canis-
ters.
Cooling system Coolant fluid
The purpose of the coolant fluid is to carry heat away from
the engine. The correct amount of antifreeze is decisive in
preventing the cooling system from freezing in winter. The vehicle's engine cooling system is filled for life at the factory, so no
coolant needs to be changed. The coolant fluid consists of a mixture of wa-
ter and antifreeze G12++. This is a glycol-based antifreeze with anti-corro-
sion additives.
Coolant fluid additive
The amount of antifreeze required depends on the temperatures to be ex-
pected in the winter season. If the antifreeze concentration is too low the
coolant can freeze, resulting in failure of the cooling system and heater.
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226Checking and refilling levels
The cooling system is filled at the factory with the correct amount of anti-
freeze for the country concerned.
In most cases, the mixture consists of 60% water and 40% antifreeze. This
mixture gives the required antifreeze protection at temperatures down to
-25 °C and particularly protects the metal parts of the cooling system
against corrosion. It also prevents scaling and significantly raises the boil-
ing point of the coolant fluid.
Countries with warm climate
The coolant fluid concentration must not be reduced by adding plain water,
even in the summer or in warm climates. The concentration of the antifreeze
must always be at least 40%.
Countries with cold climate
If greater freeze protection is required in very cold climates, the proportion
of antifreeze G12++ can be increased. A concentration of 60% offers anti-
freeze protection of temperatures down to approx. - 40 °C. However, the
concentration of antifreeze must not exceed 60%, as the antifreeze protec-
tion would then drop and the performance of the coolant system would suf-
fer.
Vehicles for countries with cold climates (e.g. Sweden, Norway and Finland)
have factory-filled antifreeze protection for temperatures down to -35 °C. In
these countries, the concentration of antifreeze should always be at least
50%.
CAUTION
● It is advisable to have the cooling system checked before the winter sea-
son to make sure that the antifreeze concentration is adequate for the con-
ditions to be expected. This applies particularly if you intend to take the ve-
hicle into a colder climate zone. If necessary, have the antifreeze concentra-
tion increased to 50 - 60% as required.
● Use only G12++ antifreeze, an additive meeting the “TL-VW 774G” speci-
fication. Other antifreezes may give considerably inferior corrosion protec-
tion. The damage caused by the use of these antifreezes may lead to a loss
of coolant fluid, causing serious damage to the engine.
● G12++ antifreeze can only be mixed with antifreeze additives G11, G12
and G12+.
Checking the coolant level
The coolant level can be checked visually.
Fig. 168 Engine com-
partment: Coolant fluid
deposit
– Switch the ignition off.
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Checking and refilling levels
– Check the coolant level on coolant fluid expansion tank
⇒ fig. 168. When the engine is cold, it should be between the
“min” and “max” marks. When the engine is hot, it may be
slightly above the “max” mark.
Its location is shown in the corresponding general overview of the engine
compartment.
The coolant level should be checked with the engine switched off.
The coolant level is monitored by a warning lamp on the instrument panel
display ⇒ page 78. However, we recommend that it should be checked oc-
casionally.
Coolant fluid loss
Any loss of coolant fluid normally indicates a leak in the cooling system. In
this case the cooling system should be inspected by a qualified workshop
without delay. It is not sufficient merely to top up the coolant fluid.
If there are no leaks in the system, a loss of coolant fluid can only occur if
the coolant boils and is forced out of the system as a result of overheating.
CAUTION
Radiator sealants must not be added to the coolant fluid. Such additives
could seriously impair the function of the cooling system.
Topping up the coolant fluid
Be careful when topping up with coolant fluid. – Switch the engine off.
– Wait for the engine to cool down. –
Cover the cap on the expansion tank ⇒ fig. 168 with a cloth,
and carefully unscrew the cap anti-clockwise ⇒
.
– Add coolant fluid.
– Screw on the cap tightly.
Make sure that the coolant fluid meets the required specifications
⇒ page 225, Coolant fluid. Do not use a different type of antifreeze if G12++
antifreeze is not available. In this case, use only water and bring the anti-
freeze concentration back up to the correct level as soon as possible.
Always top up with new coolant fluid.
Do not fill above the “max” mark. Excess coolant fluid is forced out of the
system through the valve in the filler cap when the engine gets hot.
If a lot of coolant fluid has been lost, wait for the engine to cool down before
putting in cold coolant. Failure to do so could result in serious engine dam-
age.
WARNING
● The cooling system is under pressure. Do not unscrew the cap on the
expansion tank when the engine is hot. Failure to comply could result in
burns.
● The antifreeze and coolant fluid can be a health hazard. Therefore,
the antifreeze should be stored in the original container in a safe place
out of reach of children. Failure to comply could result in poisoning.
For the sake of the environment
Drained off coolant should not be used again. Drain off the used coolant in-
to a suitable container and dispose of it in the proper manner (observe envi-
ronmental regulations).
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228Checking and refilling levels
Radiator fan
The radiator fan can start running spontaneously.
The auxiliary fan can continue to run for as long as 10 minutes after stop-
ping the engine, even after the ignition is switched off. It may also start run-
ning suddenly ⇒
after some while if
● Stored heat raises the coolant temperature, or
● The hot engine compartment is additionally heated up by the sun.
WARNING
When working in the engine compartment be aware that the radiator fan
may start running suddenly, leading to the risk of injury.
Washer fluid and windscreen wiper blades
Windscreen washer system
Plain water is not sufficient for the windscreen washer sys-
tem.
Fig. 169 In the engine
compartment: Cap of
windscreen washer fluid
reservoir.
The container for the windscreen washer contains the cleaning fluid for the
windscreen and the headlight washer system*. The container is located in
the engine compartment (front left). The filler cap is marked with the symbol
⇒ fig. 169.
The capacity of the container is listed in ⇒ page 290.
Plain water on its own is not enough to clean the glass properly. It is there-
fore advisable to add a suitable washer fluid additive (with wax solvent) to
the water. A washer fluid with freeze-resistant additive should be used in
winter.
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Checking and refilling levels
CAUTION
● Never put radiator antifreeze or other additives into the windscreen
washer fluid.
● Never use washer fluid which contains paint thinners or solvents as it
can damage the paintwork.
Changing windscreen wiper blades
If the windscreen wiper blades are in perfect condition, you
will benefit from an improved visibility. Damaged wiper
blades should be replaced immediately.
Fig. 170 Removing the
wiper blade
Fig. 171 Fitting the wip-
er blade
Removing the wiper blade
– Lift the wiper arm away from the windscreen.
– Slide the retainer catch on the wiper blade in the direction indi-
cated ⇒ fig. 170 A
. Hold onto the wiper blade at the same
time.
– Pull the wiper blade B
out of its mounting on the wiper arm.
Fitting the wiper blade
– Slide back the retainer catch on the new wiper blade. The
mounting on the wiper blade should now be visible.
– Fit the new wiper blade into the mounting on the wiper arm
⇒ fig. 171 C
.
– Slide the retainer catch on the wiper blade in direction D
so
that it clicks into place on the wiper arm.
– Fold the wiper arm back down onto the glass.
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230Checking and refilling levels
If the windscreen wipers smear , they should be replaced if they are dam-
aged, or cleaned if they are soiled.
If this does not produce the desired results, the setting angle of the wind-
screen wiper arms might be incorrect. They should be checked by a special-
ised workshop and corrected if necessary.
WARNING
Do not drive unless you have good visibility through all windows!
● The ignition must not be switched on while the front wiper arms are
in a raised position. The wipers would return to their park position and
damage the paintwork on the bonnet.
● To prevent smearing on the windscreen, the wiper blades should be
cleaned regularly using a window cleaner solution. If the wiper blades
are very dirty (e.g. insects etc.), they should be cleaned using a sponge
or cloth. Failure to do so could result in an accident.
● For safety reasons, the wiper blades should be changed once or twice
a year.
CAUTION
● Damaged or dirty windscreen wipers could scratch the windscreen.
● Never use fuel, nail varnish remover, paint thinner or similar products to
clean the windows. This could damage the windscreen wiper blades.
● Never move the windscreen wiper or windscreen wiper arm manually.
This could cause damage.
● Do not pull the windscreen wipers forward unless they are in the service
position. Otherwise the bonnet could be damaged. Brake fluid
Checking the brake fluid level
The brake fluid level can be checked visually.
Fig. 172 Engine com-
partment: markings on
brake fluid reservoir
The brake fluid level must be between the “Min” and “Max” ⇒ fig. 172
markings.
The fluid level may drop slightly after a period of time due to the automatic
compensation for brake pad wear. This is quite normal.
However, if the level goes down noticeably in a short time, or drops below
the “Min” mark, there may be a leak in the brake system. If the fluid level in
the reservoir is too low, this will be indicated by the brake warning lamp
⇒ page 70 and ⇒ page 77. If this should happen, take the vehicle to a
qualified workshop immediately and have the brake system inspected.