2011 Ram 3500 service

The customer has the choice to operate the PTO by
utilizing the cruise control switches or by utilizing a
remote control (provided by the PTO supplier). To oper-
ate the feature using the cruise control switches, the
customer must first activate the upfitter-provided on/off
switch which will turn on the PTO. In order to increase or
decrease the engine idle speed, to optimize the PTO
function, the “RESUME/ACCEL” and “DECEL” cruise
switches can be used respectively. To disengage PTO
operation and return to “standard vehicle operation”
simply turn the upfitter-provided on/off switch to the
OFF position.
The torque converter lockup clutch will automatically
engage at engine speeds above 1,200 RPM (engine speed)
in PTO stationary mode. Once engaged, the lockup clutch
will remain on and not disengage until the engine speed
is below 1,000 RPM. Lockup clutch engagement is desir-
able for certain types of PTO applications (AS68RC
Six-Speed Automatic Transmission Only).To operate the PTO via a remote switch, the customer
must make sure the above conditions are met. It is vital
for proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly.
This is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the
PTO manufacturer to ensure that their electrical (switches
and remote) system is compatible with the vehicle’s
electrical architecture and software functionality.
Mobile Mode
To operate the PTO in this mode the vehicle must meet
the following conditions:
•Authorized dealer-selected “mobile” mode activated
via authorized dealer proprietary service tool
•Upfitter-provided (on/off) switch has been activated
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STARTING AND OPERATING 79

ENGINE RUNAWAY
WARNING!
In case of engine runaway due to flammable fumes
from gasoline spills or turbocharger oil leaks being
sucked into the engine, do the following to help
avoid personal injury and/or vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO
2or dry chemical type fire extin-
guisher, direct the spray from the fire extinguisher
into the grille on the passenger side so that the spray
enters the engine air intake.
The inlet for the engine air intake is located behind
the passenger side headlamp and receives air
through the grille.
FUEL REQUIREMENTS
Use good quality diesel fuel from a reputable supplier in
your vehicle. Federal law requires that you must fuel this
vehicle with Ultra Low Sulfur Highway Diesel fuel (15
ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control system. For
most year-round service, No. 2 diesel fuel meeting ASTM
specification D-975 Grade S15 will provide good perfor-
mance. If the vehicle is exposed to extreme cold (below
20°F or -7°C), or is required to operate at colder-than-
normal conditions for prolonged periods, use climatized
No. 2 diesel fuel or dilute the No. 2 diesel fuel with 50%
No. 1 diesel fuel. This will provide better protection from
fuel gelling or wax-plugging of the fuel filters.
4
STARTING AND OPERATING 81

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals. The best time to check
the oil level is before starting the engine after it has been
98 MAINTAINING YOUR VEHICLE

Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes
are followed.
Materials Added to Engine Oil
The manufacturer strongly recommends against the ad-
dition of any additives (other than leak detection dyes or
lube odorants) to the engine oil. Engine oil is an engi-
neered product and its performance may be impaired by
supplemental additives.
Engine Oil Filter
Refer to “Fluids, Lubricants, and Genuine Parts” in
“Maintaining Your Vehicle” for further information. The
engine oil filter should be changed at every engine oil
change.
Disposing Of Used Engine Oil And Filter
Care should be taken in disposing of the used engine
fluids from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the environment.
Contact an authorized dealer, service station, or govern-
mental agency for advice on recycling programs and
where used fluids and filters can be safely discarded in
your area.
Engine Air Cleaner Filter
CAUTION!
All air entering the engine intake must be filtered.
The abrasive particles in unfiltered air will cause
rapid wear to engine components.
The condition of the air cleaner filter is monitored by the
Engine Control Module. The “SERVICE AIR FILTER”
102 MAINTAINING YOUR VEHICLE

message will display in the Electronic Vehicle Informa-
tion Center (EVIC) when service is required. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
Do not remove the top of the air filter housing to
inspect the filter element on your diesel engine under
normal operating conditions.
The “SERVICE AIR FILTER” message could be displayed
periodically. This is because engine air flow requirements
change based on driving conditions. As the filter becomes
more restrictive and air flow requirements increase the
“SERVICE AIR FILTER” message will be displayed. The
message may not be displayed in subsequent drive cycles
if the same conditions are not met. The air filter element
should be replaced within 250 miles (402 km) from the
first time this message is displayed to ensure proper
engine operation during all driving conditions.CAUTION!
Driving with a restricted air filter can cause engine
damage. Driving in dusty environments for extended
periods will lead to rapid air filter plugging. Action
should be taken as soon as the “SERVICE AIR
FILTER” message is displayed.
If the vehicle experiences a sudden loss of engine power
while being driven in heavy snow or rain, or when
plowing snow, and/or the “SERVICE AIR FILTER” mes-
sage is displayed on the EVIC along with a chime that
repeats every 60 seconds, visually inspect the air filter for
snow/ice build up or extreme water saturation. If the air
filter is not damaged, remove all snow/ice and reinstall
air filter. If the air filter is damaged, replace filter element.
NOTE: The air filter housing contains a Mass Air Flow
sensor. This sensor is critical to proper engine operation
and component longevity. Any damage or modification
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MAINTAINING YOUR VEHICLE 103

CAUTION!
If the “Water In Fuel Indicator Light” remains on, DO
NOT START the engine before you drain water from
the fuel filter to avoid engine damage.
If the “Water In Fuel Indicator Light” comes on and a
single chime is heard while you are driving, or with the
ignition switch in the ON position, there may be a
problem with your water separator wiring or sensor. See
your authorized dealer for service.
Upon proper draining of the water from the fuel filter, the
“Water In Fuel Indicator Light” will remain illuminated
for approximately 10 seconds. If the water was drained
while the engine was running, the “Water In Fuel Indi-
cator Light” may remain on for approximately three
minutes. NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately dis-
carded, can present a problem to the environment. Con-
tact an authorized dealer, service station, or government
agency for advice on recycling programs and for where
used fluids and filters can be properly disposed of in
your area.
Drain the fuel/water separator filter when the “Water In
Fuel Indicator Light” is ON. Within 10 minutes of vehicle
shutdown, turn the drain valve (located on the side of the
filter) counterclockwise 1/4 turn, turn the ignition switch
to the ON position, and allow any accumulated water to
drain. Leave the drain valve open until all water and
contaminants have been removed. When clean fuel is
visible, close the drain valve by turning it clockwise, and
turn the ignition switch to OFF.
6
MAINTAINING YOUR VEHICLE 105

Refer to the following messages that may be displayed on
your Electronic Vehicle Information Center (EVIC):
WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
Perform Service
Your vehicle will require emissions maintenance at a set
interval. To help remind you when this maintenance is
due, the Electronic Vehicle Information Center (EVIC)
will display “Perform Service”. When the “Perform Ser-
vice” message is displayed on the EVIC it is necessary to
have the emissions maintenance performed. Emissionsmaintenance may include replacing the Closed Crank-
case Ventilation (CCV) filter element, and cleaning of the
EGR Cooler. The procedure for clearing and resetting the
Perform Service
indicator message is located in the
appropriate Service Information.
Exhaust System – Regeneration Required Now
“Exhaust System — Regeneration Required Now” will be
displayed on the Electronic Vehicle Information Center
(EVIC) if the exhaust particulate filter reaches 80% of its
maximum storage capacity. Under conditions of exclu-
sive short duration and low speed driving cycles, your
Cummins diesel engine and exhaust after-treatment
system may never reach the conditions required to re-
move the trapped PM. If this occurs, the “Exhaust System
— Regeneration Required Now” message will be dis-
played in the EVIC. If this message is displayed, you will
hear one chime to assist in alerting you of this condition.
110 MAINTAINING YOUR VEHICLE

By simply driving your vehicle at highway speeds for as
little as 45 minutes, you can remedy the condition in the
particulate filter system and allow your Cumminsdiesel
engine and exhaust after-treatment system to remove the
trapped PM and restore the system to normal operating
condition.
Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is ap-
proaching full.
Exhaust System – Regeneration in Process
Indicates that the Diesel Particulate Filter (DPF) is self-
cleaning. Maintain your current driving condition until
regeneration is completed.
Exhaust System – Regeneration Completed
Indicates that the Diesel Particulate Filter (DPF) self-
cleaning is completed. If this message is displayed, you
will hear one chime to assist in alerting you of this
condition.
Service Required – See Dealer Now
Regeneration has been disabled due to a system malfunc-
tion. At this point the engine PCM will register a fault
code, the instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Exhaust Filter Full – Power Reduced See Dealer
The PCM derates the engine in order to limit the likeli-
hood of permanent damage to the after-treatment sys-
tem. If this condition is not corrected and a dealer service
is not performed, extensive exhaust after-treatment dam-
age can occur. In order to correct this condition it will be
necessary to have your vehicle serviced by your local
authorized dealer.6
MAINTAINING YOUR VEHICLE 111