Troubleshooting
64
Troubleshooting
Problem Cause Action to take
The wireless
headphones do not
work.The wireless
headphone power is
switched OFF, or the
volume is turned all the
way down.Check the wireless
headphone power and
volume.
The wireless
headphone battery is
run down.Replace the battery.
The disc does not
play.The disc is inserted
with the disc surface
facing up.Insert the disc with
the disc surface facing
down.
The disc is dirty or
scratched.Check the disc.
The inserted disc is
not supported by the
system.
The recording format is
not supported by the
system.Check the operation
of the recording
equipment.
Problem Cause Action to take
The power does not
come on.The ignition key is in
the OFF position.Turn the ignition key
to the ACC or ON
positions.
The display remains
closed.Open the display or
press the POWER
button.
The remote control
does not work.The remote control
battery is run down.Replace the battery.
The system remote
control sensor is in
strong light, such as
direct sunlight.Avoid using the system
in direct sunlight.
The remote control
is not aimed at the
system remote control
sensor.Aim the remote control
at the system remote
control sensor.
The screen is dark.The brightness is not
properly adjusted.Make the necessary
adjustments.
The color is bad.The color or tint is not
properly adjusted.
Troubleshooting
65
Troubleshooting
Problem Cause Action to take
The angle change
mark does not
display.The angle change
mark display is set to
OFF.Set the angle change
mark display to ON.
→ “To set indications”
P45
The angle cannot be
changed due to the
disc speci cations.
The disc takes a while
to begin playing.There are many
recorded les, folders,
and/or trees.Do not record
unnecessary folders or
les.
There are les or
folders (MP3) that
cannot be played.· The les were saved
with a name or
recorded in a format
that cannot be played
on the system.
· Files are not recorded
in a supported
format.
· The disc is not
properly recorded.Check the operation
of the recording
equipment.
File and/or folder
names are not
properly displayed.
Sound quality is poor;
the disc skips.
Problem Cause Action to take
Images and audio do
not play.■ The system
SOURCE is DISC.
There is no disc
inserted.Insert a disc.
■ The system
SOURCE is VIDEO.
The external device
connected to the
video input terminals is
stopped.Set the external device
to playback mode.
■ The system
SOURCE is
FRONT
The MMCS is not set
to DVD video.Set the MMCS to DVD
video.
The system does
not function (when
playing DVD video,
DVD audio) even after
pressing the buttons.Depending on the
DVD video or DVD
audio disc, there are
sometimes limitations
on device operations.—
The audio language,
subtitle language,
and/or angle do not
change.Depending on the DVD
video or DVD audio
disc, subtitles, angles,
and languages cannot
be changed.Check the DVD
video or DVD audio
directions.