What you need to get started
To use SYNC®
’s many features, you must have the following:
• Cellular phone with Bluetooth wireless technology (with the phone’s user guide).
• Compatible digital media player with USB cable.
Note: SYNC ®
is capable of hosting nearly any digital media player including:
iPod®, Zune™, “Plays from device” players, and most USB drives. Supported audio
formats include MP3, WMA, WAV and AAC.
For more information on all SYNC ®
features and compatible devices, check out
www.SyncMyRide.com.
Pairing your phone for the first time
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
The first thing you must do to use the phone features of SYNC ®
is to ‘pair’ your Bluetooth
enabled cellular phone with SYNC ®
. This allows your phone to communicate with the
hands-free system. To pair your phone for the first time:
1. Ensure that the vehicle ignition and radio are on and that your vehicle is in Park (P).
2. Press
or PHONE to enter the PHONE MENU. SYNC ®
will attempt to connect and
the radio display will indicate that no phone is paired.
3. Press OK. ADD DEVICES will appear in the radio display.
Note: Press
/ repeatedly if ADD DEVICES does not first appear in the
radio display.
4. Press OK to confirm your selection and enter the ADD DEVICES MENU.
5. When FIND SYNC appears in the radio display, press OK. Follow the instructions in
your cellular phone’s user guide to put your phone into Bluetooth discovery mode.
A six digit PIN will appear in the radio display.
6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC ®
.
7. The radio display will read CONNECTED when the pairing process
is successful.
Congratulations! Your phone is now successfully paired to SYNC ®
. Depending
on your phone’s capability, you may be prompted on your phone’s display or radio
display with additional options. For further information, refer to your phone’s user
guide and visit www.SyncMyRide.com.
Note: You can, at any time, press and hold
or PHONE to exit phone mode and listen
to other audio sources. You can also press VOICE or and say “Help” for more options.
Stay connected
The voice -activated, hands-free calling system means you can focus on driving without
putting everything else on hold. The system supports you with:
• Voice activated, hands-free calling: To initiate a call, press or VOICE, then say
“Phone.” When prompted, say “Call”
prompted, the desired number. When SYNC ®
confirms the number, say “Dial”
again. SYNC ®
will automatically connect with the names in your mobile phone’s
contact list. To answer incoming calls, simply press
or PHONE. To end a call,
press and hold or PHONE.
• Uninterrupted connections while entering your vehicle: In the middle of a
phone call while entering your car? No need to hang up. If your phone has been
previously paired, SYNC ®
will instantly connect to your Bluetooth phone and
automatically transfer the call to a hands-free environment. (The system can also
transfer the call back to your phone as you exit your vehicle.)
• Audible text messages: If your connected cell phone supports text messaging
downloads via Bluetooth wireless technology, you can use SYNC ®
’s text
messaging feature. If you receive a text message while driving, press OK and
SYNC ®
will read it to you out loud. The system is smart enough to translate
commonly used text messaging expressions such as “LOL” and “ :) ”. You can even
reply with a list of predefined responses.
USB Voice Commands
USB Voice Commands: You can use the following commands whenever a device is connected via
the USB port. Just push the VOICE or button and SYNC ®
will prompt you for a command:
Basic Commands
• Play all
• Play genre
• Play album
• Play artist
• Play track
• Play playlist
• Similar music
• What’s playing
Additional Commands
• Autoplay ON
• Autoplay OFF
• Connections
• Pause
• Play previous track
• Repeat ON
• Repeat OFF
• Shuffle ON
• Shuffle OFF
• Search artist
• Search track
• Refine album
• Refine track
• Play
• Play next track
• Play next folder
• Play previous folder
• Search genre
• Search album
• Refine artist
Traffic, Directions and Information
(U.S. only, if equipped)
Traffic, Directions and Information Services is a feature which uses advanced GPS technology
to pin-point your location and provide voice-access to relevant traffic reports, turn by turn
directions and nearby business searches as well as information such as sports scores. For a
complete list of services and vehicle availability, please visit www.SyncMyRide.com.
Note: Traffic, Directions and Information Services require activation prior to use. Standard
phone and message rates may apply. Subscription may be required. For more information,
log onto www.SyncMyRide.com.
To access:
1. Press
or VOICE.
2. When prompted, say, “Services”.
3. Once connected, follow the voice prompts to request your desired service.
For example, for turn-by-turn directions, say, “Directions”.
Note: You can also say, “What are my choices?” to receive a complete list of available
services from which to choose.
4. Follow the voice prompts to identify your desired destination. Once your
destination is selected, a route is downloaded to your vehicle and directions
will begin. Please allow the download to complete before using your phone.
5. Follow the voice guidance to reach your destination.
When directions are active, you can press
or VOICE and say any of the
following commands:
“Next Turn”, “Route Status”, “Route Summary”, “Cancel Route”, “Update Route” or
“Voice Guidance on/off ”.
For more information, please refer to your SYNC ®
supplement and visit www.SyncMyRide.com.
Check with your authorized dealer for availability.
Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC ®
- Powered by Microsoft ®
. SYNC ®
offers
voice activated calling and voice activated music selection while allowing you to maintain
your focus on the road.
SYNC® Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
• 911 AssistTM and Vehicle Health Report (if equipped)
• Optional Traffic, Directions and Information Services
Congratulations on the purchase of your new
vehicle equipped with SYNC
®.
www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5.
Play music by saying any of the following commands, “Play All”,
“Play Artist < name>”, “Play Album < name>”, “ Play Genre < name>”,
“Play Playlist < name>” or “Play track < name>”.
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC®
can shift your digital music into overdrive with voice-activated access to songs on
your digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC ®
will
automatically charge your digital media player when plugged into the USB port.
For more information, visit www.SyncMyRide.com
Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC ®
is in phone mode:
Basic Commands
• Call
• Dial
(then follow dialog with
SYNC ®
to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy
Additional Commands
• Call
OR mobile
•
Call
OR in office
• Phone book
•
Phone book
at home
•
Phon e book
on mobile •
Phone book
at work OR in office
•
Phon e book
on other
• Co nnections
• Menu
• Join
• Hold
HELPFUL HINT: When using voice commands, remember SYNC ®
is expecting to hear exactly
what is listed in your phone book or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode,
you can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(mes sage) notification ON
• (Phone) setti ngs
(mes sage) notification OFF
• (Phone ) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Pho ne) settings (set)
ringer one
•
(Phon e) settings (set)
ringer two •
(Phon e) settings (set)
ringer three
• Text message inbox
•
(Phone) settings (set)
ringer OFF
HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
Message notification 27
Modifying your phone book 28
Automatically download your phone book 29
Traffic, Directions and Information 30
911 assist™ 33
Vehicle health report 36
Applications 38
System settings 38
Adding (pairing) a phone 39
Connecting a phone 40
Setting a phone as primary 40
Turning Bluetooth on/off 41
Deleting a phone 41
Deleting all phones 42
Turning prompts on/off 42
Changing the SYNClanguage setting 43
Returning to factory defaults 43
Performing a master reset 44
Installing new vehicle applications 44
SYNCmedia features
46
Voice commands in media mode 46
Connecting a digital media player to SYNC48
What’s playing? 48
Using your media menu 48
Selecting different media sources 49
Accessing and using your USB port 49
Streaming music from your phone 50
Using the Auxiliary input jack (Line in) 51
Using the media settings 52
Accessing vehicle applications 53
Accessing system settings 53
Adding a Bluetooth media device which is in discovery mode 54
Adding a Bluetooth media device which is in discoverable
mode 55
Connecting a Bluetooth media device 55
Delete a device 56
Using SYNC’s play menu 60
Using the play all feature 61
Table of Contents
2SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
WHAT IS SYNC?
Thank you for purchasing SYNC!
SYNCis a hands-free communications and entertainment system that
literally ‘syncs up’ with all other multimedia systems in your vehicle.
SYNCdelivers convenience with voice activated calling and hands-free
conversations, digital media player command and control as well as easy
to use voice commands. The world outside your vehicle cabin may be
chaotic, but inside, with SYNC, it’s always a smooth ride. All you have
to do is sync it and stow it. We’ll take care of the rest.
Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC.
For more information, please visit www.SyncMyRide.com.
EXPORT UNIQUE (NON-UNITED STATES/CANADA) INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this supplement.
Introduction
4SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
SAFETY INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
•Do not attempt to service or repair SYNC. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some SYNCfunctions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•Ensure that you review your device’s user guide before using with
SYNC.
PRIVACY INFORMATION
When a cellular phone is connected to SYNC, SYNCcreates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC. In addition, if you connect a media device, SYNCcreates and
retains an index of media content supported by SYNC. SYNCalso
records a short development log of approximately 10 minutes of all
recent SYNCactivity. The log profile and other SYNCdata may be
used to improve SYNCand help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNCor the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC.
Introduction
5SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
Note:The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music:You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNCwill use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album:You can search for a specific
artist/track or album from the music SYNChas indexed through the
USB port.
Refine:This allows you to ‘refine’ your previous commands. For
example, if you told SYNCto search and play all music by a certain
artist, you could then tell SYNCto “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
•SYNC•Line in
•Bluetooth Audio•Cancel
•Phone•Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands:
•Play•Connections
•Pause•Play next track
•Play previous track
Note:Please refer to your device’s user guide to see if these commands
are supported forBluetoothaudio.
SYNCmedia features
47SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
At any time, you may say these commands:
•SYNC•USB
•Help•Bluetooth Audio
•Line in•Phone
•Voice settings•Read Message
•Cancel
Connecting a digital media player to SYNCvia the USB port
Note:If your digital media player has an ON/OFF switch, ensure that
the device is ON.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNCUSB appears in the radio display.
3. Depending on how many digital media files are on your connected
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK.
4. Press
/to cycle through selections of: Play All, Albums, Genres,
Playlists, Tracks, Explore USB, Similar Music and Return.
5. When the desired PLAY MENU selection appears in the radio display,
press OK to build your desired music selection.
What’s playing?
At any time while a track is playing, you can press
or VOICE and say,
“What’s playing?”. SYNCwill read the metadata tags of the playing track
to you (if populated).
USING YOUR MEDIA MENU
SELECT SRC (SOURCE) will allow you to select from various possible
SYNCmedia sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack).
To access the SELECT SRC (SOURCE) within the Media section of
SYNC:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNCappears.
2. Press MENU to enter the MEDIA MENU.
SYNCmedia features
48SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
3. Scroll repeatedly to cycle through:
•PLAY MENU - Refer toUsing SYNC’s play menulater in this
chapter.
•SELECT SRC (SOURCE) (Select source)
•MEDIA SETTINGS
•APPLICATION
•SYSTEM SETTINGS
•EXIT MENU
4. When the desired selection appears in the radio display, press OK to
confirm. Refer to the following sections for further information on these
selections.
Selecting different media sources
The MEDIA MENU in SYNCallows you to select and play music from
different media sources (USB, BT STEREO or LINE IN - Auxiliary Input
jack). Once accessed, you can then play music, shuffle, access your
playlists, etc. To access this menu:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU to access the MEDIA MENU.
3. Press OK.
4. Scroll repeatedly until SELECT SRC (Select source) appears in the
radio display.
5. Press OK to confirm.
6. Scroll repeatedly to cycle through:
USB
BT STEREO
Note:This is a device dependent feature.
LINE IN
Accessing and using your USB port
Your vehicle is equipped with a USB port. (For exact location, refer to
your vehicle’sOwner’s guide.) You can use the USB port to plug in and
access media devices as well as charge devices (if supported by your
device). For a list of compatible media players, refer to
www.SyncMyRide.com.
SYNCmedia features
49SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)