2011 Mercury Milan display

The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON and OFF selections.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF selection will appear in the radio display as a
confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
SYNCphone features
35SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

Health Report (in your vehicle) and return to your account at
www.SyncMyRide.com to view your report. Cell phone airtime usage may
apply when reporting.
To access and run a report:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until VEH HEALTH appears in the radio display.
3. Press OK to confirm and enter the VEH HEALTH menu. USER PREF
will appear in the radio display.
4. Press SEEK
orto access RUN REPORT.
5. Press OK. SYNCwill run a health report of vehicle diagnostic systems
and send the results to Ford where it will be combined with scheduled
maintenance information, open recalls and other field service actions and
un-serviced vehicle inspection items from your authorized dealer to
complete your Vehicle Health Report.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Automatic reports (if equipped, U.S. only)
You can choose to have SYNCautomatically prompt you to run a health
report at certain mileage intervals. To do so, you must first turn on the
automatic report feature. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until VEH HEALTH appears in the radio display.
3. Press OK to confirm and enter the VEH HEALTH menu. USER PREF
will appear in the radio display.
4. Press OK. AUTO REPORT will appear in the radio display.
5. Press OK. Scroll to select from AUTO ON or AUTO OFF.
6. When the desired setting is in the radio display, press OK.
SYNCphone features
37SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

Mileage interval (if equipped, U.S. only)
Once you have turned on the automatic report feature, you can then
choose at which mileage intervals you would like to be prompted to run
a health report. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until VEH HEALTH appears in the radio display.
3. Press OK to confirm and enter the VEH HEALTH menu. USER PREF
will appear in the radio display.
4. Press OK. AUTO REPORT will appear in the radio display.
5. Press OK. Scroll to select from 5000, 7500, or 10000 mile intervals.
6. When the desired setting is in the radio display, press OK.
When the chosen mileage is reached, SYNCwill automatically prompt
you and ask if you would like to run a health report. You can then accept
and SYNCwill send you an e-mail with the information or you can
choose to have SYNCremind you later.
APPLICATIONS
The applications listing will show you any software applications that have
been downloaded to SYNC. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until the application name appears in the radio
display.
3. Press OK.
SYSTEM SETTINGS
To access SYSTEM SETTINGS of BT (BLUETOOTH) DEVICES and
ADVANCED SETTINGS:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
SYNCphone features
38SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly to access:
BT DEVICE
•ADD DEVICE•DELETE DEVICE
•CONNECT BT•DELETE ALL
•SET PRIMARY?•RETURN
•BT ON/OFF
ADVANCED:
•PROMPTS•LANGUAGES
•DEFAULTS•MASTER RESET
•INSTALL APPLICATION•SYSTEM INFO.
•RETURN
Refer to the following sections for further information.
Adding (pairing) a phone
Note:This is a speed dependent feature and cannot be performed when
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired devices.
To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
SYNCphone features
39SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

10. SYNCwill ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNCwill automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNCmay ask if you
would like to DOWNLOAD? yourBluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNCwill take you back to the
main menu.
Connecting a phone
To connect a previously pairedBluetoothenabled phone:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm the selection. This will take you into the BT
DEVICE menu.
6. Scroll repeatedly until CONNECT DEVICE appears in the radio
display.
7. Press OK to confirm and view the list of previously paired phone.
8. Select the desired device and press OK to connect to the phone.
Note:Only one device can be connected at a time. When another phone
is connected, the previous one will be disconnected.
Setting a phone as primary
To set a previously paired phone as your primary phone:
Note:To scroll, press
SEEKor/.
SYNCphone features
40SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

1. Pressto enter PHONE MENU.
2. Press
or PHONE to enter PHONE MENU.
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll repeatedly until BT DEVICE appears in the radio display.
6. Press OK to confirm and enter the BT DEVICE menu.
7. Scroll repeatedly until SET PRIMARY? appears in the radio display.
8. Select the desired phone and press OK to confirm. PRIMARY SET will
appear in the radio display.
SYNCwill now attempt to connect to this primaryBluetoothenabled
phone with each connection cycle.
Note:When a phone is selected as primary, it will appear first in the list
and also be marked with an*.
Bluetooth on/off
To turn theBluetoothfeature on SYNCon/off:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until BT ON/OFF appears in the radio display.
7. When the desired selection appears in the display, press OK.
Note:Turning BT OFF will disconnect allBluetoothdevices and
deactivate allBluetoothfeatures.
Deleting a phone
To delete a paired phone from SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
SYNCphone features
41SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until DELETE DEVICE appears in the radio display.
Press OK.
7. Scroll to select the previously paired device to delete and press OK to
confirm.
Deleting all phones
To delete all previously paired phones from SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until DELETE ALL appears in the radio display.
7. OK to confirm.
Note:Deleting a phone will also delete all information in SYNC
originally saved with that phone.
Turning prompts on/off
Prompts from SYNCcan help guide you via questions, helpful hints or
ask you for a specific action. To turn prompts on/off:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
SYNCphone features
42SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until PROMPTS appears in the radio display.
7. Press OK to enter the PROMPTS menu.
8. Scroll to toggle between PROMPTS ON or PROMPTS OFF. (The
default setting is ON).
9. Press OK when the desired selection appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
SYNCwill then take you back to the ADVANCED menu.
Changing the language setting
SYNCallows you to select from three languages: English, French and
Spanish. Once selected, all radio display messages and prompts will be in
the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNCwill confirm the
change audibly and in the radio display. SYNCwill then take you back
to the LANGUAGES menu.
Returning to the factory defaults
SYNCallows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
reset.
Note:To scroll, press
SEEKor/.
SYNCphone features
43SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)