2011 Mercury Milan Owner's Manuals

Outboard head restraints
The outboard adjustable head
restraints consist of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve unlock/remove
button (4).
To adjust the outboard head restraints, do the following:
1. Raise the head restraint by pulling up on the head restraint.
2. Lower the head restraint by pressing and holding the guide sleeve
adjust/release button and pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the outboard head restraints, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Simultaneously press and hold both the adjust release button and the
unlock/remove button, then pull the head restraint upward. (You may
have to fold the seat slightly in order to pull the headrest out.)
3. Store the head restraint in a secure location, such as the trunk of the
vehicle.
To reinstall the outboard head restraints, do the following:
1. Insert the two stems into the guide sleeve collars.
2. Push the head restraint down until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
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2
3
4
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back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Center head restraint
The center head restraint consists
of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve with a pin hole
for removing the head restraint
(4).
To adjust the head restraint, do the following:
1. Raise the head restraint by pulling up on the head restraint.
2. Lower the head restraint by pressing and holding the guide sleeve
adjust/release button and pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
2
1
4
3
2
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To remove the center head restraint, do the following:
1. Pull up the head restraint until it reaches the highest adjustment
position.
2. Insert and push a tool, such as a large paper clip, into the pin hole
located on the side of the guide sleeve and press the adjust/release
button, then pull the head restraint upward.
3. Store the head restraint in a secure location, such as the trunk of the
vehicle.
To reinstall the center head restraint, do the following:
1. Insert the two stems into the guide sleeve collars.
2. Push the head restraint down until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Split-folding rear seatbacks
One or both rear seatbacks can be folded down to provide additional
cargo space.
To lower the seatback(s), pull the
release handle(s) located inside the
trunk.
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Fold the seatback(s) down.
Note:If the front seats interfere
with folding the seatbacks, you will
need to remove the rear seat head
restraints. To remove the rear seat
head restraints, see removal
instructions underSecond-row
adjustable head restraintsin this
chapter.
WARNING:Before returning the seatback to its original
position, make sure that cargo or any objects are not trapped
behind the seatback. After returning the seatback to its original
position, pull on the seatback to ensure that it has fully latched. An
unlatched seat may become dangerous in the event of a sudden stop or
collision.
Make sure that the safety belt for the rear center passenger is properly
routed over the rear seatback.
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Seat-mounted cup holders and armrest storage compartment
To access the cup holders, fold the
armrest down.
WARNING:Use only soft cups in the cup holder. Hard objects
can injure you in a collision.
SAFETY RESTRAINTS
Personal Safety System™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
•Front crash severity sensor.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning light and back-up tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
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How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints Control Module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions (not rollovers, side
impacts or rear impacts) unless the collision causes sufficient
longitudinal deceleration. The pretensioners are designed to activate in
frontal and near-frontal collisions, and in side collisions.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraint
system (SRS)section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
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to the airbag when it begins to inflate. For some occupants, this occurs
because they are initially sitting very close to the airbag. For other
occupants, this occurs when the occupant is not properly restrained by
safety belts or child safety seats and they move forward during pre-crash
braking. The most effective way to reduce the risk of unnecessary
injuries is to make sure all occupants are properly restrained. Accident
statistics suggest that children are much safer when properly restrained
in the rear seating positions than in the front.
WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:When possible, all children 12 years old and under
should be properly restrained in a rear seating position.
The front passenger sensing system can automatically turn off the front
passenger airbag and passenger seat-mounted side airbag. The system is
designed to help protect small (child size) occupants from frontal airbag
deployments when they are seated or restrained in the front passenger
seat contrary to proper child-seating or restraint usage
recommendations. Even with this technology, parents areSTRONGLY
encouraged to always properly restrain children in the rear seat. The
sensor also turns off the passenger front airbag and passenger
seat-mounted side airbag when the passenger seat is empty and the
safety belt is unbuckled, or when a child or a small person occupies the
front passenger seat and the safety belt is unbuckled.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions and in side collisions when the side curtains and
side airbags are activated. This helps increase the effectiveness of the
safety belts. In frontal collisions, the safety belt pretensioners can be
activated alone or, if the collision is of sufficient severity, together with
the front airbags.
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Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
RCM also monitors the restraints warning light in the instrument cluster.
A difficulty with the system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Safety belt precautions
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:To reduce the risk of injury, make sure children sit
where they can be properly restrained.
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