2011 MERCEDES-BENZ SPRINTER MY11 Maintenance Booklet

information about measuring the engine oil
level.
R Coolant level – The correct procedure for
checking the coolant level is described in
the Operator's Manual.
R Brake
fluid level – If the brake fluid has to
be topped up, visit an authorized Sprinter
dealer and have the cause determined, e.g.
leakage or worn brake pads.
R Windshield washer system – If the
washer fluid level falls below 1/3 full, the
warning lamp for the washer fluid level
lights up. Add washer fluid mixed with an
approved windshield washer solvent/
concentrate, test function and check wiper
blades.
R Lighting system
R Tire condition and tire pressure – Check
at least once a month. Refer to the "Tires
and Wheels" section in the Operator's
Manual for guidelines and the correct
procedure for checking the tire condition
and tire pressure. Notes on the warranty
An extensive and well-equipped network of
authorized Sprinter dealers is available to
carry

out maintenance work. Your authorized
Sprinter dealer can ensure that your vehicle
is thoroughly serviced and repaired by
professionals.
Please see the Service and Warranty
Information Booklet for detailed information
on warranty terms and coverage.
Please observe the maintenance
instructions in this Maintenance Booklet,
even if you allow a third party to use the
vehicle and entrust them with the vehicle
care. This way, you can ensure that your
warranty rights are not affected.
Service, replacement, or repair of the
emission control devices and systems
can be performed by any automotive
repair establishment or individual using
certified parts. We strongly recommend that any
maintenance work on your vehicle is
carried out by your authorized Sprinter
dealer

which is fully equipped to perform
this service.
Please note that engines have to be serviced
in accordance with special instructions and
using special measuring equipment to
comply with legal requirements concerning
exhaust emissions. Modifications to or
tampering with emissions components is not
permissible. Your authorized Sprinter dealer
is familiar with the relevant regulations. Service records
Your authorized Sprinter dealer will certify in
this booklet the maintenance services on
your vehicle which it has performed.
Other than the maintenance services
described,

the Maintenance Booklet does not
record or reflect any repair work that may
have been performed on your vehicle. Please
keep those receipts with your vehicle
records.
You can find information about the warranty
in your Service and Warranty Information
Booklet.
Your authorized Sprinter dealer will gladly
provide more information on the
maintenance of your vehicle. Parts/operating materials
We only recommend the use of genuine
Mercedes-Benz parts for service and repair
work,

as these conform to our specifications.
In addition, only fuels, lubricants and
corrosion inhibitor/antifreeze that
correspond to the factory specifications
should be used. Please see your authorized
Sprinter dealer for more information on this
subject. Introduction
7
Maintenance Booklet

Emission system maintenance
Emission control system caution -
diesel engines
Your Sprinter is equipped with emission
control
devices to comply with current diesel
exhaust emission regulations in countries
where the vehicle is certified for sale.
Observe our recommended maintenance
instructions in order to ensure the proper
operating state of your vehicle.
Observe the following:
a) Diesel engines require diesel fuel with
extremely low sulfur content for road vehicles
(maximum 15 ppm sulfur), in compliance with
ASTM standard D975. Failure to use ultra low
sulfur highway diesel fuel (ULSD) can severely
damage the vehicle's exhaust gas
aftertreatment system.
b) We approve the use of B5 (standard ULSD
which may contain up to 5% bio-diesel) for all
BlueEFFICIENCY ®
diesel engines.
Diesel fuels which contain a higher proportion
of bio-diesel, e.g. B20, or pure bio-diesel fuel
can severely damage the engine and fuel
system and are not permitted.
Contact your service center for further
information. If the B5 biodiesel blend is not
sufficiently labeled to clearly indicate that it
meets the USLD standard, it should not be
used. The New Vehicle Limited Warranty for
new vehicles does not cover damage caused
by the use of fuels not meeting fuel standards
approved by the distributor named on the
inside of the front cover.
c) The prescribed engine maintenance
work must be carried out fully and at the
required intervals.
d) Exhaust gas aftertreatment system
operation must not be modified in any
way. Alterations are not permissible by law.
Alterations can also damage the catalytic
converter and result in increased fuel
consumption and impaired engine running
conditions. If the "CHECK ENGINE" indicator lamp lights
up

in the instrument cluster when the engine
is running, this indicates that there may have
been a malfunction in the engine control
system or in the exhaust gas aftertreatment
system.
We recommend that the malfunction is
checked as soon as possible. BlueEFFICIENCY
®
exhaust gas
aftertreatment using DEF
BlueEFFICIENCY ®
exhaust gas
aftertreatment requires a reducing agent
(DEF) in order to function properly.
Maintaining

the level and condition of the DEF
is part of the regular maintenance service
work.
DEF is a non-flammable, non-toxic, colorless
and odorless, water-soluble liquid.
! Only use DEF according to ISO 22241. Do
not add special additives to DEF or dilute it
with water. This can damage the
BlueEFFICIENCY ®
exhaust gas
aftertreatment. Description of emission system
maintenance jobs
The composition of exhaust emissions is
influenced not only by the exhaust gas
aftertreatment system, but also by various
engine parts and their settings.
Maintenance of the exhaust system must
therefore include these engine parts. Some
maintenance jobs are actually only tests.
They are important, however, because they
allow early detection of discrepancies which
can later lead to increased exhaust
emissions.

It is generally less costly to adjust
deviations of this sort immediately than to
wait until they incur high repair costs. The
maintenance intervals have been determined
so that the vehicle, under normal operating 8
Description of emission system maintenance jobs
Maintenance Booklet

conditions, should operate properly between
maintenance services.
Changing the engine oil and filter
Change the engine oil and oil filter at every Oil
Service Plus/maintenance service. If oil
consumption should increase, determine the
cause and take necessary corrective steps.
Do not reset the service interval display if the
oil level is filled up or the oil is changed at
times other than the recommended intervals. Replacing the air filter
Under normal dust conditions, the air filter
should be replaced during every second
maintenance service. Clean the air filter cap
and housing before removing the air filter. Replacing the fuel filter
The
fuel filter should be replaced during every
maintenance service. Checking the diesel particle filter
The level of the diesel particle filter must be
checked during the fourth maintenance
service for the first time.
If the level of the diesel particle filter is still
below the limit value during the fourth
maintenance

service, the diesel particle filter
level should be checked again at every Oil
Service Plus or maintenance service.
If the level of the diesel particle filter is above
the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the check cycle begins again after
the fourth maintenance service. Emptying and refilling DEF
Fill up the DEF at every Oil Service Plus. Drain off the DEF during every maintenance
service, then refill.
Maintenance service descriptions
Vehicle maintenance service work
(including emission system
maintenance)
i The maintenance services should be
carried

out at the specified mileage or after
the specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 10).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). Maintenance service descriptions
9
Maintenance Booklet

Maintenance service descriptions
Oil Service Plus/maintenance service Oil Service
Plus Maintenance
service Check by service advisor
Check vehicle for corrosion, accident and paint
damage
^ ^
Oil service
Engine: oil and filter change
^ ^
Lubrication work
Lubricate the trailer tow hitch
^
Lubricate the hinges on the rear door
^
Maintenance
Check function and condition
Front and rear seat belts, seat belt buckles, seat belt
buckle extensions
^ ^
Indicators, indicator lamps
^
Headlamps, exterior lighting
^
Windscreen wipers, rear windscreen wiper,
windscreen washer system, headlamp cleaning
system
^
Check for leaks and general condition
Observe line routing and chafing.
If
there is fluid loss, determine the cause and remedy
it All assemblies: engine, transmission, transfer case,
axles, steering, power steering pump, brakes
^ ^
All lines, hoses and sensor cables
^ ^
All reservoirs, shock absorbers, front axle joints,
covers, sleeves, dust caps
^ ^
Auxiliary rubber springs
^ ^
Steering mechanism: tie rod, steering lever, rubber
sleeves, dust caps
^ ^10
Maintenance service descriptions
Maintenance Booklet

Oil Service
Plus Maintenance
service Check fluid level and correct
If
there is fluid loss, determine the cause and remedy
it (separate invoice) Engine cooling system: corrosion inhibitor/
antifreeze
^
Hydraulic brake system
^
Power steering
^
Auxiliary battery in the engine compartment
^
Windscreen washer system
^
Engine
Check poly-V-belt for signs of wear and damage
^
Replace the fuel filter with water separator
^ ^
Fill the DEF reservoir
^
Drain the DEF reservoir and then refill it
^
Chassis and body
Replace the dust filter for the rear-compartment air-
conditioning system
^
Replace the dust filter for the heating/ventilation or
the activated charcoal/combination filter for the air
conditioning (observe the installation date)
^
Trailer tow hitch: check function, play and
attachment
^
Sliding door: check water drain bores
^
Road wheels, brakes
Check and correct tire pressures, including spare
wheel
^
Tire sealant: check expiry date, replace (separate
invoice)
^
Check thickness of the brake pads and condition of
the brake discs. Vehicles with twin tires and super
single tires: rear wheels must be removed and
remounted (separate invoice)
^ ^
Parking brake: check lever travel
^Maintenance service descriptions
11
Maintenance Booklet

Oil Service
Plus Maintenance
service Service indicator
Reset the maintenance computer
^ ^
Additional work
Once only at first Oil Service Plus
Retighten nuts and bolts
Rear axle: retighten spring brackets
Every second maintenance service
Automatic transmission: oil and filter change
Replace air filter element (observe the installation date)
Replace the poly-V-belt
Every fourth maintenance service
Check level of the diesel particle filter
Every two years (J2)
Hydraulic brake system: renew brake fluid
Replace the dust filter for the heating/ventilation or the activated charcoal/combination
filter for the air conditioning (observe the installation date)
Every sixth maintenance service/every 10 years (J10)
Rear axle: oil change
Every sixth maintenance service/every 15 years (J15)
Replace coolant (observe coolant mixture ratio)
Confirmations
Tire rotation
For information about tire rotation, see (Y page 5). Date: Mileage:
Date: Mileage:
Date: Mileage:12
ConfirmationsMaintenance Booklet

Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage: Confirmations
13Maintenance Booklet

Date: Mileage:
Date: Mileage:14
ConfirmationsMaintenance Booklet