2011 MERCEDES-BENZ SPRINTER mileage

Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle
safety
and operational reliability are two very
important factors. To maintain them, regular
maintenance services are necessary.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, your vehicle
will be serviced in accordance with the most
up-to-date version of the maintenance work
information corresponding to your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to
the periodic maintenance work required for
your vehicle. PLEASE NOTE
WE STRONGLY RECOMMEND THAT YOU
HAVE YOUR VEHICLE SERVICED BY AN
AUTHORIZED SPRINTER DEALER WHO IS
FULLY

EQUIPPED TO PROVIDE THIS SERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BE USED.
EMISSION CONTROL COMPONENTS AND
SYSTEMS CAN BE MAINTAINED, REPLACED,
OR REPAIRED BY ANY AUTOMOBILE REPAIR
WORKSHOP OR INDIVIDUAL USING
CERTIFIED PARTS.
THE USE OF DEFECTIVE OR NON-
EQUIVALENT PARTS CAN RESULT IN YOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEING DENIED. Symbols
The following symbols are used in this
Maintenance Booklet: !
Highlights hazards that may result in
damage to your vehicle.
i Helpful tips or other useful information.
Y Page This symbol informs you where you
can find further information on a
topic.
YY This continuation symbol indicates
that a warning or procedure is
continued on the next page. Vehicle distributor/Vehicle
warrantor/Parts distributor
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz USA LLC is a Daimler
company

Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The
maintenance computer tracks distance
driven and the time elapsed since your last
service.
The maintenance service is shown in
the multifunction display in the instrument
cluster.
Approximately one month before the
maintenance service is due, the multifunction
display shows a message. It indicates when
the next maintenance service is due in miles
or days.
The icons or letters on the service indicator
show the type of service that is due.
¯ or A Oil Service Plus
° or B Maintenance service
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^¯Service A: due in ... days
^¯Service A: due in ... miles
^¯Service A Carry out now
Vehicles without steering wheel buttons
One of the following messages appears:
^¯
for service A
^° for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter dealer resets the service
indicator during the service. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^¯Service
A: overdue by ... days
^¯Service A: overdue by ...
miles
A warning tone also sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
the ¯ or ° service icons flash for 10
seconds after the ignition is switched on. A
minus

sign also appears in front of the service
due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, from
(Y page 10). Following every maintenance
service, the authorized Sprinter dealer will
reset the service interval display by
confirming

the maintenance work performed.
The authorized Sprinter dealer performing the
maintenance services will confirm the work
has been carried out using the confirmation
pages in this Service Booklet (Y page 16).
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, the most
current maintenance work information will be
utilized for your vehicle's age or mileage.
Please check with your authorized Sprinter
dealer for any changes to the periodic
maintenance work for your vehicle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset
should only be performed once the
corresponding maintenance service has 4
Introduction
Maintenance Booklet

been carried out. Resetting the ASSYST
service
interval display without performing
the corresponding maintenance service
may result in engine damage and/or
damage to other vehicle parts that are not
covered by the limited warranty for new
vehicles. Tire rotation
Your vehicle's tires are a critical component
to overall vehicle performance and vehicle
stability. The useful life of tires will vary and
is proportional to tire type, speed rating,
ambient

conditions, tire loading, tire inflation
pressure, road surfaces, and individual
driving style. We therefore recommend
regularly checking the tires for wear and
correct tire pressure, and - if the tire
configuration allows - that the tires are
rotated regularly.
Tires can only be rotated on vehicles with the
same tire size on the front and rear axles.
If your vehicle's tire configuration allows for
tire rotation, tire rotation should be
performed in accordance with the
recommended intervals, or sooner at first
signs of irregular (uneven) tread wear. Tire
rotation recommendations will likely
necessitate a tire rotation at least at every Oil
Service Plus/maintenance service.
Single tires at rear If your vehicle is equipped with the same tire
dimensions,

tires can be rotated by observing
a front-to-rear rotation pattern that will
maintain the intended rotation (spinning)
direction of the tire (on unidirectional tires, an
arrow on the sidewall indicates the intended
rotation or spinning direction of the tire).
Double tires at the rear If your vehicle is fitted with tires of the same
size,

the tires on the front axle can be rotated
with the inner tires on the rear axle in pairs
so that the intended rotation (spinning) direction of the tires remain the same. If the
tread

pattern on the tires is not unidirectional,
the outer tires can be rotated from one side
to another on the rear axle. Diagram showing tire rotation for single and double
tires
This Maintenance Booklet contains a
practical tire rotation confirmation page,
which you can use to record the date and
mileage for every tire rotation (
Y page 5). Arduous operating conditions
The maintenance intervals have been
determined

so that the vehicle, under normal
operating conditions, should operate
properly between maintenance services.
Arduous operating conditions may require
that the following parts be replaced at shorter
intervals:
R INTERIOR FILTERS
For example, dust filter, recirculating air
filter, activated charcoal filter or
combination filter) are replaced as required
by the maintenance computer. Under
severe dust conditions, or if the climate
control is operated frequently in air
recirculation mode, the filters should be
replaced more frequently than indicated by
the maintenance computer.
R COOLANT
The coolant (water/anticorrosion/
antifreeze mixture) should be replaced at
the specified maintenance intervals. Introduction
5
Maintenance Booklet

conditions, should operate properly between
maintenance services.
Changing the engine oil and filter
Change the engine oil and oil filter at every Oil
Service Plus/maintenance service. If oil
consumption should increase, determine the
cause and take necessary corrective steps.
Do not reset the service interval display if the
oil level is filled up or the oil is changed at
times other than the recommended intervals. Replacing the air filter
Under normal dust conditions, the air filter
should be replaced during every second
maintenance service. Clean the air filter cap
and housing before removing the air filter. Replacing the fuel filter
The
fuel filter should be replaced during every
maintenance service. Checking the diesel particle filter
The level of the diesel particle filter must be
checked during the fourth maintenance
service for the first time.
If the level of the diesel particle filter is still
below the limit value during the fourth
maintenance

service, the diesel particle filter
level should be checked again at every Oil
Service Plus or maintenance service.
If the level of the diesel particle filter is above
the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the check cycle begins again after
the fourth maintenance service. Emptying and refilling DEF
Fill up the DEF at every Oil Service Plus. Drain off the DEF during every maintenance
service, then refill.
Maintenance service descriptions
Vehicle maintenance service work
(including emission system
maintenance)
i The maintenance services should be
carried

out at the specified mileage or after
the specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 10).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). Maintenance service descriptions
9
Maintenance Booklet

Oil Service
Plus Maintenance
service Service indicator
Reset the maintenance computer
^ ^
Additional work
Once only at first Oil Service Plus
Retighten nuts and bolts
Rear axle: retighten spring brackets
Every second maintenance service
Automatic transmission: oil and filter change
Replace air filter element (observe the installation date)
Replace the poly-V-belt
Every fourth maintenance service
Check level of the diesel particle filter
Every two years (J2)
Hydraulic brake system: renew brake fluid
Replace the dust filter for the heating/ventilation or the activated charcoal/combination
filter for the air conditioning (observe the installation date)
Every sixth maintenance service/every 10 years (J10)
Rear axle: oil change
Every sixth maintenance service/every 15 years (J15)
Replace coolant (observe coolant mixture ratio)
Confirmations
Tire rotation
For information about tire rotation, see (Y page 5). Date: Mileage:
Date: Mileage:
Date: Mileage:12
ConfirmationsMaintenance Booklet

Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage: Confirmations
13Maintenance Booklet

Date: Mileage:
Date: Mileage:14
ConfirmationsMaintenance Booklet

Delivery inspection
Delivery inspection
Carried out according to factory specifications

Mileage

Location

Date

Signature
Signature/stamp from an authorized Sprinter dealer
Confirmations
15Maintenance Booklet