2011 MERCEDES-BENZ SLS AMG phone

steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Response Center
at 866-990-9007 (USA only) or
1-888-923-8367 (Canada only).
Shortly after the completion of your mbrace
acquaintance call, you will receive an account
number via email. You will also receive a two-
part welcome kit via mail that will provide
your account and Personal Identification
Number (PIN). You will only need the PIN once
to access the mbrace account section in
“Owners Online” at
http://www.MBUSA.com (USA only).
The mbrace system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Response
Center.
The mbrace system
The mbrace system consists of three types of
response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a
mbrace call do the following:
XPress button 005A or 005B on the
multifunction steering wheel.
or
XUse the volume adjustment button on your
COMAND system.Be sure to check “Owners Online” at
http://www.MBUSA.com (USA only) for
more information and a description of all
available features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the wrench button
005E does not come on during the system
self-test.
R The indicator lamp in the Information
button 00E5 does not come on during the
system self-test.
R The indicator lamp in the SOS button,
wrench button 005E, or Information button
00E5 remains illuminated constantly in red
after the system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Response Center at 866-990-9007 (USA
only) or 1-888-923-8367 (Canada only) as
soon as possible.
Emergency calls
! In order to activate the mbrace system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button 00E5 to perform the acquaintance
Useful features309Controls in detailBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 309Z

call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Response Center
at 866-990-9007 (USA only) or
1-888-923-8367 (Canada only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 310).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. The
Response Center will attempt to determine
the nature of the emergency more precisely,
provided they can speak to an occupant of
the vehicle.
i If no vehicle occupant responds,
emergency services will be sent to the
vehicle immediately.GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Initiating an emergency call manually XBriefly press on cover 0046 to open.XPress SOS button 0047 briefly.
The indicator lamp in SOS button 0047 will
flash until the emergency call is concluded.XWait for a voice connection to the
Response Center.XClose cover 0046 after the emergency call is
concluded.GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they receive
an automatic SOS signal and cannot make
voice contact with the vehicle occupants.
310Useful featuresControls in detail
BA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 310

XTerminating calls: Press button 007F on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Wrench button
XPress and hold wrench button 0046 for longer
than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance representative will be initiated.
The indicator lamp in wrench button 0046 will
flash while the call is in progress. The
message Connecting Call will appear in
the multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The mbrace system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a mbrace call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance representative and the occupants
of the vehicle will be established.
XDescribe the nature of the need for
assistance.The Mercedes-Benz Roadside Assistance
representative will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance brochure
for more information.
Sign and Drive services (USA only): Services
such as a jump start, a few gallons of fuel or
the replacement of a flat tire with the vehicle
spare wheel are obtainable at no charge.
i If the indicator lamp in wrench
button 0046 is flashing continuously and
there was no voice connection to the
Response Center established, then the
mbrace system could not initiate a
Roadside Assistance call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button 007F on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XPress and hold Information button 0046 for
longer than 2 seconds.
A call to the Response Center will be
initiated. The indicator lamp in Information
button 0046 will flash while the call is in
progress. The message Connecting Useful features311Controls in detailBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 311Z

Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The mbrace system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a mbrace call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Response
Center representative and the occupants of
the vehicle will be established. Information
regarding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center or
Mercedes-Benz USA products and services is
available to you.
For more details concerning the mbrace
system, please visit
http://www.MBUSA.com (USA only) and
log in to “Owners Online”.
i If the indicator lamp in Information
button 0046 is flashing continuously and
there was no voice connection to the
Response Center established, then the
mbrace system could not initiate an
Information call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button 007F on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Response Center
representative. All other calls can be
terminated by pressing button 007F on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a mbrace call has been initiated, the
COMAND system is muted. The mobile
phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Points of Interest Destination
Download to the COMAND system
i For information on components and
operating principles of the COMAND
system, see ( Y page 70).
This service is only available as part of the
PLUS package.
Point of Interest (POI) Destination Download
allows an mbrace Customer Specialist to
access information from an impressively
large nationwide database for download to
your vehicle’s navigation system. If you know
the address of your destination, the Customer
Specialist can download the address to your
vehicle’s navigation system. You can also
request points of interest near your location.
Once the information is downloaded to your
vehicle, the navigation system will generate a
route to that destination. You can choose to
save it in the system’s memory for future use.
312Useful featuresControls in detail
BA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 312

Route Assistance
This service is only available as part of the
PLUS package.
With the Route Assistance service you get
professional, reliable guidance from an
mbrace Customer Specialist without leaving
your vehicle.
Using your current location and intended
destination, a Customer Specialist can find
the best route and provide turn-by-turn
directions, giving you the reassurance of live
assistance in times of need. Route Assistance
is available at the touch of a button, even if
your vehicle is not equipped with a COMAND
navigation system.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, see ( Y page 125).
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Response Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact Response Center at
866-990-9007 (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your Personal
Identification Number (PIN).
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Response
Center along with your Personal
Identification Number (PIN).
The Response Center will then attempt to
covertly contact the vehicle’s mbrace
system. Once the vehicle is located, the
Response Center will contact the local law
enforcement and you. The vehicle’s
location will only be provided to law
enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the mbrace system will
notify the Response Center automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
Useful features313Controls in detailBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 313Z

The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
RUsing engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
RChanging of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
RUsing any oil additives.
XUnscrew oil filler cap \000F with integrated oil
dipstick.
XAdd engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
XScrew filler cap \000F back on filler neck.
Make sure the filler cap engages.
For more information on engine oil, see the
“Technical data” section (Y page 425) and
(Y page 426).
Transmission fluid level
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission.
Coolant level
The engine coolant is a mixture of water and
anticorrosion/antifreeze.
When checking the coolant level, the vehicle
must be parked on level ground, and the
coolant temperature must be below 158‡
(70†).
GWarning!
In order to avoid any potentially serious burns:
RUse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
RDo not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
RUsing a rag, slowly open the cap
approximately 1/2 turn counterclockwise
to relieve excess pressure. If opened
immediately, scalding hot fluid and steam
will be blown out under pressure.
RDo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
324Engine compartmentOperation
BA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 324

and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 11
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 11
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet.
GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
Maintenance service indicator
message
Information on maintenance work and
maintenance intervals are specified in the
Maintenance Booklet. Contact an authorized
Mercedes-Benz Center, or visit
http://www.MBUSA.com (USA only) for
additional information.
The maintenance service indicator message
will notify you when the next maintenance
service is required.
11 Observe all legal requirements.352MaintenanceOperation
BA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 352