2011 MERCEDES-BENZ S-Class message

automatically attempts to log into a
network. If no network is available, you will
not be able to make a " 911" emergency
call. If you attempt to make an outgoing
call, the No Service message will appear
for a short while.
911 emergency callGWarning
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following conditions must be fulfilled in
order to make a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone must be connected to
COMAND via the Bluetooth ®
interface
If you cannot make an emergency call, you
must arrange rescue measures yourself.
XEnter the number using COMAND.XPress the 6 button.
The telephone makes the connection.XWait until the emergency call center
answers and describe the emergency
situation.
Telephony via the Bluetooth ®
interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. For more
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (US) or Customer
Relations at 1-800-387-0100 (Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the
Bluetooth ®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):XHands-free profile
The mobile phone must support Hands-free
Profile 1.0 or above.
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-free Profile.
XBluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).XBluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This name can be
freely chosen, but the default name may be
identical for all devices from a given
manufacturer. It is therefore
recommended that you change this name
so that you can easily recognize your
mobile phone (see the mobile phone
operating instructions).XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).XActivate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).192TelephoneCOMAND

The passcode is any one to sixteen-digit
number combination which you can
determine yourself. You must enter the same
number combination in COMAND and in the
Bluetooth®-capable mobile phone (see the
operating instructions of the mobile phone).
iSome mobile phones require a four-digit
(or longer) passcode.
If you want to re-authorize a mobile phone
following de-authorization, you can select a
different passcode.
XTo enter a passcode in COMAND: press
the number keys in sequence.
¬ is highlighted after the first number
has been entered.
or
XSelect the digits one by one by turning
cVd the COMAND controller and press
W to confirm. Then, select ¬.
XTo confirm an entry in COMAND: press
W the COMAND controller.
XNow enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth® connection is successful, you
will be requested to enter the passcode
(access code, passkey) (see mobile phone
operating instructions).
XEnter the same passcode in the mobile
phone as already entered in COMAND.
iAfter entering the passcode, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Error during authorization
process message appears on the
COMAND display, you may have exceeded
the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND
(authorized). You can now make calls using
the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth® device name of
COMAND is MB Bluetooth.
Observe the following: some mobile phones
require that you reconnect to COMAND after
you have entered the passcode (see the
mobile phone operating instructions). The
mobile phone cannot otherwise be
authorized.
XPress the S function button on the
COMAND controller once or twice.
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Bluetooth telephones and press
W to confirm.
XSelect Update and press W to confirm.XSelect Options by sliding VY and press
W to confirm.
XSelect External authorization and
press W to confirm.
194TelephoneCOMAND

Using the telephone
Incoming call
Rejecting or accepting a call
When there is an incoming call, you see a
corresponding window in the display.
XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
XTo accept: confirm Accept by pressing
W.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 132). For more information,
see the "Functions during a single call
connection" section (Y page 198).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
iYou can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after you accept the call. After the call is
finished, you see the display of the previous
main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
(Y page 196).
XEnter the digits using the telephone
keypad.
XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
(Y page 196).
XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.
XTo connect a call: select ° in the
character bar and press W to confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
(Y page 196).
XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.
Telephone197COMANDZ

XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.
XTo connect a call: press the 6 button
on the COMAND controller.
iThe redialing function is also available
using the on-board computer
(Y page 375).
Calling voicemail8
You can only call voicemail if the voicemail
number on the SIM card is stored under the
4 button on your mobile phone.
XPress and hold the 4 button on the
telephone keypad.
Connecting a call to an entry on a call list
or in the COMAND phone book
XOpen a call list and select an entry
(Y page 205).
or
XCall up the COMAND phone book and
select an entry (Y page 201).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties9?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)
BTo end a call
Hands-free microphone, switching on/off
This function is also available during an active
phone call.
XCall up the telephone basic menu
(Y page 196).
XTo switch off: select Mike off and press
W to confirm.
If the microphone is switched off, the
display shows the Q icon and the The
microphone has been switched off
message appears for a short period.
XTo switch on: select Mike on and press
W to confirm.
The Q symbol goes out. You will briefly see
the The microphone is on message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several persons10, 11
You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
8This function is only available if it is supported by the mobile phone network provider.9This function is only available if the telephone supports HFP1.5 and above.10These functions are only available if they are supported by the mobile phone network provider.11These functions are only available if the mobile phone supports HFP 1.5 and above.
198TelephoneCOMAND

:Active party;Party on hold=To interconnect parties by creating a
conference connection
XTo interconnect parties by creating a
conference connection: select
Conference= by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
:To transmit individual characters using
the character bar
;To transmit a phone book entry as a
character string
XIf you would like to listen to the messages
on your answering machine, for example,
select the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XPress the corresponding button on the
telephone keypad.
Every character selected will be
transmitted immediately.
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.
XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.
XTo switch back to the call display: select
B.
iYou can also send DTMF tones using
Voice Control System (see the separate
operating instructions).
Using the phone book and address
book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries which are entered from different
sources (mobile phone, SD memory card,
Bluetooth® import, COMAND phone book,
navigation). You can use these entries for
making telephone calls, for navigation and for
writing text messages.
Importing contacts automatically
If a mobile phone is connected with COMAND
via the Bluetooth® interface, the contacts
(phone book entries) of the corresponding
mobile phone are automatically imported into
the phone book in COMAND.
200TelephoneCOMAND

Depending on the mobile phone, this process
may take some time. Depending on the
mobile phone used, only the phone book
entries in the mobile phone or these entries
and the phone book entries in the SIM card
are imported.
You can recognize the automatically imported
contacts (phone book entries) in COMAND by
the icon Ã/0. These are only available
in COMAND when a mobile phone is
connected to COMAND via the Bluetooth®
interface.
Importing contacts manually
iManually imported contacts are always
available. Automatically imported contacts
are only available in COMAND when a
mobile phone is connected to COMAND via
the Bluetooth® interface.
You can import existing contact data
manually:
Rfrom the memory card
Rvia the Bluetooth® interface (e.g.
Bluetooth® telephone, Bluetooth® PC)
XTo import data: load the memory card or
activate Bluetooth® in COMAND
(Y page 192) and on the Bluetooth®
telephone or PC (see operating instructions
of the respective mobile phone/PC).
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Download contacts and press W
to confirm.
XSelect From memory card or Via
Bluetooth and press W to confirm.
XSelect Add or Overwrite and press W to
confirm.
XTo cancel data import: press W.
or
XPress the % back button on the center
console.
If the data has been imported, the Import
successful message is displayed.
If the COMAND phone book memory is full,
this message appears in the display:
Memory full. Not all contact data
could be imported..
iIf you switch over to another main
function (e.g. navigation) while importing
data, the import via the Bluetooth®
interface will be canceled. If you switch to
another function while importing vCards
from the memory card, the import will not
be canceled.
iAfter the data has been imported,
COMAND has to process it. Importing via
the Bluetooth® interface may take some
time, depending on the number of contacts
being imported. The entries are only visible
in the address/phone book when this is
completed.
Calling up contacts/details
You can call up contacts with the list or by
using the character bar.
Telephone201COMANDZ

Phone categoryDisplay (telephone
and address book)
Landline
telephone number
¬PreferredO
iIf you have not entered the phone number
in a number and telephone category,
the ; icon will appear in the display.
XSelect Next (save) and press W to
confirm.
An input menu with data fields is shown.
The data field for the telephone number is
filled in automatically.
:Data fields for surname, first name and
company
;Number category=Phone category?The data field for the telephone number is
filled in automatically.
ATwo-line character barXProceed as described under "Entering
characters" in the "Entering characters in
the address and phone books" section
(Y page 130).
Adding a phone number to an address
book entry
XCall up a call list and select an entry
(Y page 205).
XSelect Options by sliding VY the
COMAND controller and press W to
confirm.
XSelect Save number and press W to
confirm.
iSave number is shown in gray if the
selected list entry has already been saved.
XSelect Add and press W to confirm.XSelect a category for the number, e.g.
Home, and press W to confirm.
XSelect a category for the phone, e.g.
Mobile number, and press W to confirm.
XSelect Next (save) and press W to
confirm.
The search menu for address book entries
appears.
XSearch for the desired entry (Y page 201).XPress W when you have finished searching.
COMAND stores the data if there are fewer
than five numbers assigned to the entry you
are searching for in the selected number
category.
You will see a message to this effect.
If five numbers are stored for the entry you
are searching for, a prompt will appear
asking whether you wish to overwrite one
of the existing numbers.
XSelect Yes or No and press W to confirm.
If you select Yes, a selection list with the
five existing numbers appears.
If you select No, the process will be aborted.
XSelect the number to be overwritten in the
list by turning cVd the COMAND controller
and press W to confirm.
COMAND overwrites the selected number
with the new data.
Telephone207COMANDZ

range, COMAND tunes in to the next lower
frequency.
Storing stations
Storing stations manually
There are twenty presets available for the FM
and AM wavebands.
XQuick save: press and hold a number key,
e.g. l, until you hear a tone.
The station is stored.
XDirectly in the station presets: press W
the COMAND controller when the display/
selection window is active in the radio
display.
or
XSelect Presets by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
In both cases, the station presets appear.
The # dot indicates under which preset
the currently selected station is stored.
Example display: station presets
XSelect a preset by turning cVd the
COMAND controller and press and hold
W until you hear a tone.
The station is stored under the preset.
Storing stations automatically
This function automatically stores stations
with adequate reception. The search starts at
the lowest frequency. If stations are found,
COMAND stores them starting at memory
slot 1. Storing is complete when the highest
frequency has been reached or when 10
stations have been found. Stations stored
manually in the preset memory will be lost. It
is possible that COMAND does not fill all
memory slots when storing.
XOption 1: press W the COMAND controller
when the display/selection window is
active.
The station preset menu appears.
XOption 2: select Presets by sliding VÆ
and turning cVd the COMAND controller
and press W to confirm.
The station preset menu appears.
XIrrespective of the option chosen, select
Autostore and press W to confirm.
In both cases, COMAND searches for
stations that can be received. You will see
a message to this effect. The available
stations are automatically stored in the
preset positions.
XTo cancel storing: select Cancel and
press W to confirm.
Weather Band
Switching to
XSelect the currently set waveband FM or
AM by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.
XSelect WB from the menu and press W to
confirm.
:Display window with the channel setting;Currently received channel210AudioCOMAND