2011 MERCEDES-BENZ M-CLASS SUV stop start

Cleaning th
epaintwork Scra
tches, corrosiv edeposits ,area saffected
by corrosion and damage ca used by inade-
quate care canno talways be completely
repaired. In such cases, visit aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
X Remov eimpurities immediately, where
possible, whilst avoiding rubbing to ohard.
X Soak insect remain swith insec tremover
and rinse off the treated area safterwards.
X Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brak efluid, tree resin,
oils, fuels and greases by rubbin ggently
with acloths oaked in petroleum ether or
lighter fluid.
X Use tar rem overtor emove tar stains.
X Use silicone rem overtor emove wax.
! Do not affix:
R stickers
R films
R magnetic plates or simila ritems
to painted surfaces. You could otherwise
damage the paintwork.
Car eand treatment of matt paintwo rkIf
your vehicle has aclear mat tfinish, observe
the followin ginstructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also appl ytolight alloy wheels
with aclear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny. !
The following ma ycause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or glos spreserver, e.g.
wax .These product sare onl ysuitable for
high-glos ssurfaces. Thei ruse on vehicles
wit hm att finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Servic eCentre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plent yofwater.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recom mended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vent stoc lean the inside of the windows. 326
CareMaintenance and care

R
the engine is not running.
R there is abrake syst emmalfunction.
R there isam alfunction in the power supply
or the vehicle' selectrical system.
The power assistance for the steering and the
brake forc ebooster do not work when the
engin eisnot running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towin gaway ,make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-star tanothe rvehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOL Dfunction
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towin gdistances over 50 km, the entire
vehicle must be lifted up and transported.
! Make sure that the electric parkin gbrake
is released. If th eelectric parkin gbrake is
faulty, visit aqualified specialist workshop.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! When towing, pull awa yslowly and
smoothly. If the trac tivepower is too high,
the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Star t/Stop button.
Th ea utomatic transmission may otherwise switch to position
Pwhen you open the
driver' sorfront-passenger door which
could damag ethe transmission.
! Vehicles with differential locks: make
sur ethe differential lock sare in automatic
mode. Th edifferential locks must not be
switched on by hand when towing the vehi-
cle. The transmission may otherwise be
damaged.
If the vehicle has suffered transmission dam-
age, have it transported on atransporter or
trailer.
Th ea utomatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 249).
You could otherwis ebelockedout when
pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 69) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer to whitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 228).
X Remove the towing eye from the vehicle
tool kit (Y page 333).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear ,under the covers. 350
Towing and tow-startingBreakdow
nassistance

X
To ope nthe cove ratthe front: press the
mark on cover :inw ards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat ,blunt object into the cutout and lever
cover ;out of the bumper.
X Take cover :or; off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removin gthe tow inge ye X
Loose nthe towing eye and unscrew it.
X Attach cover :or; to the bumper and
press until it engages.
X Plac ethe towing eye in the vehicle tool kit. Towing th
evehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 349). G
WARNING
The power assistanc efor the steering and the
brake force booster do not work when the
engin eisnot running. You will then need much mor
eeffort to brak eand stee rthe vehi-
cle. Adap tyour style of driving accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensur ethat the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the followin gpoints:
X Make sure that the vehicle is stationar yand
that the key in the ignition lock is in position
0.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y pag e139).
X Depres sand hol dthe brake pedal.
X Shif tthe automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parkin gbrake.
X Switch on th ehazard warning lamps
(Y page 109).
X Leave the key in position 2in the ignition
lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usua ltosignal achange of direc-
tion .Int his case ,only the turn signals for
the desired direction flash .When the com-
bination switc hisreset, the hazar dwarning
lamps start flashing again. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto atrailer or trans-
porter if yo uwish to transport it.
X Turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N. Towing and tow-starting
351Breakdownassis tance Z

As soon as th
evehicle is loaded:
X Preven tthe vehicle from rolling away by
applying the electric parkin gbrake.
X Shift th eautomatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on atransporter or trailer.
In the even tofdamage to the ele ctrical
system
If the battery is defective, the automatic
transmission will be locked in position P.To
shif tthe automatic transmission to position
N,y ou must provide power to the vehicle's
electrical system in the same way as when
jump-startin g(Ypage 348).
Hav ethe vehicle transported on atransporter
or trailer. Recovering
avehicle that ha sbecome
stuck
! When recovering atrapped vehicle ,donot
je rk the vehicle or pull it at an angle. If the
tractive powe rist oo high, th evehicles
could be damaged.
If th edrive wheels ge ttrapped on loose or
muddy ground, recover th evehicle with the
utmost care, especially so if the vehicle is
laden. Never attempt to recover
avehicle with a
trailer atta ched.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-star ted. The tra nsmission
ma yotherwise be damaged. Electrical fuses
Important safet
ynotes G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse ratin gfor the system scon-
cer ned. Do not attempt to repair or bridge
faulty fuses. Usin gfuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in afire. Have the cause
traced and rectified at aqualified specialist
workshop.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nen tson the ci rcuit and their functions stop
operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inser tedf use also blows ,have the
cause traced and rectified at aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
! Only use fuses that have been approved
for Mercedes-Ben zvehicles and which
have the cor rect fuse rating for the system
concerned. For the fuse boxes in the engine
compartment and unde rthe rea rbench 352
Electrical fusesBreak
down assistance