2011 MERCEDES-BENZ M-CLASS SUV heating

Problem Possible causes/consequences and
M Solutions
The engin
ecannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting ,and try to start the engine again.
If this doe snot work:
X Check the starter battery and charge it if necessary
(Y page 343).
or
X Jump-start the vehicle (Y page 348).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key can notb ed etected as easily.
X Close the door and tr ytostart the vehicle again. There is interferenc
efrom apowerfu lsource of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only fo rthe Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock func tion is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leav eany people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance .As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposur etoextremely hig horlow
tempera tures, for example. In this case ,res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate the interior motion sensor before
you lock the vehicle .The doors can then be
opened from the insid eafter the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening th
edoors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked.
Only for th eUnited Kingdom: if the vehicle
has been locked with the key or with KEY-
LE SS-G O, the doubl elock function is activa-
ted as standard. It is then not possible to open Doors
77Opening and closing Z

in such
away that you have agood view of
roa dand traffic conditions.
X Vehicles with amemory function: save
the seat, steerin gwheel and exterior mirror
settings (Y page 103). Sea
ts Important safety notes
G
WARNING
The seats can still be adjusted when ther eis
no key in the ignition lock. For this reaso n,
children shoul dnever be left unsupervised in
the vehicle. They could adjust the seat sand
become trapped. G
WARNING
Only adjus tthe driver' sseat when the vehicle
is stationary. You will otherwise be distrac ted
from the road and traffic conditions and you
could lose control of the vehicle as aresult of
the seat moving. This could cause an acci-
dent. G
WAR
NING
If you adjus tthe seat height car elessly, you or
others could be trapped and thereb yinjured.
Children in particular could unintentionally
pres sthe buttons to electrically adjust the
seat sand become trapped.
Take care that:
R whil emoving the seats, your hands do not
get under the lever assembly of the seat
adjustmen tsystem.
R children in the vehicl edonot slidetheir
hands unde rthe levers. G
WARNING
Make sur ethat nobody can becom etrapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recomm ended; see the
"Children in the vehicle" section. G
WAR
NING
Make sure that the back of your head is sup-
ported at eye level by the central area of the
head restraint .Ifyour head is not supported
correctly by the head restraint ,you coul dsuf-
fer asever eneck injury in the event of an
accident .Never driv eifthe head rest raints are
not engaged and set correctly. G
WARNING
As eat belt can only offer its intended degree
of protection when the back rest is almost ver-
tical and the occupan tiss itting upright. Avoid
seat positions that do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible .Never travel
with the back rest reclined too fa rbackwards.
You could otherwise be seriousl yoreven
fatally injured in th eevent of an accident or
sudden braking.
! To avoid damag etothe seats and the seat
heating, observe the followin ginformation:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the sea tcover sare damp or wet, do not
switc hont he seat heating. The seat
heating should also not to be used to dry
the seats.
R clea nthe seat cover sasrecommended;
see the "In terior care" section.
R do not transport heav yloads on the
seats. Do not plac eshar pobjects on the
seat cushions ,e.g. knives, nails or tools.
Th es eats should only be occupied by
passengers, if possible.
R when the seat heatin gisinoperation ,do
not cover the seats with insulating mate-
rials, e.g. blanke ts,c oats, bags, seat cov-
ers, child seats or booster seats.
! When you mov ethe seats, make sur ethat
ther eare no objects in th efootwell or
behind the seats. Otherwise, you could
damage the seats and the objects. Seats
93Seats,steering wheeland mirrors Z

Removi
ngand fitting the rear seat head
restraints G
WARNING
Occupants sh ouldonly travel sit ting on seats
which have the hea drestrain tsinstalled. This
reduces the risk of injury to the passenger sin
the rear in the event of an accident. X
To remove: pull the head restraint up to
the stop.
X Press releas ecatch :and pull the head
restraint out of the guides.
X To refit: insert the head restraint so that
the notches on the bar are on the left when
viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position. Adjusting th
ebackrests in the second
row of seats
Yo uc an adjust the angle of the backrest sin
the second row of seats. There are ten detent
positions. X
Pull the left or right release lever ;
upwards in the direction of the arrow until
the relevan tbackrest :is fully released.
X Pull the backrest :forwards in the direc-
tion of the arrow and allow it to engage.
X Lean back firmly against the backrest :to
ensure it is engaged. Adjusting the 4-way lumbar support
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. :
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperatur esensitivity or alimited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected. 96
SeatsSeats, steering wheel and mirrors

i
If th ebattery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat
Rear-compartment seats
The system automaticall
yswitches down
from level 3to level 2after approximately
eight minutes.
The system automaticall yswitches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 35 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desire dheatin glevel is set.
X To switch off: press button:repeatedly
until all the indicator lam psgo out. Problems with th
eseat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumer sare switched
on.
X Switch off electrica lconsumers that you do
not need, such as the rea rwindow heating
or interior lighting. Switching the seat ventilation on/off
Activating/deactivating The three blu
eindicato rlamps in the buttons
indicate the ventilation level you have selec-
ted.
i If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desire dventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" featur e(Ypage 84). The seat ven-
tilation of the driver' sseat automatically
switches to the highest level.
X To switc hoff:press button :repeatedly
until all th eindicato rlamps go out. Seats
97Seats,steeri ngwheel and mirrors Z

i
Related topics:
R EASY-ENTRY/EXI Tfeature
(Y page 99)
R Storing setting s(Ypage 103) Steering whee
lheating
Activating/deactivating X
Mak esuret hat the key is in position 2in
th ei gnition lock.
X To switch on/off: turnthe lever in the
direction of arrow :or;.
Indicato rlamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the key from the ignition ,the steering
wheel heating is switched off.
Vehicles with KEYL ESS-GO:when you switch
off the ignition and open the driver's door, the
steering wheel heating is switched off.
Problems wit hthe steering whee lheat-
ing The steering wheel heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumer sare
switche don.
X Switch off electrical consumers which you
do not need ,such as the rear window heat-
ing or interior lighting. EASY-ENTRY/EXIT featu
re
Important safety notes The EASY-ENTRY/EXI
Tfeatur emakes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 251). G
WARNING
Make sure that nobody can become trapped
when you activate the EASY-ENTRY/EXI Tfea-
ture.
If there is arisk of someone becoming trap-
ped, stop the adjustment procedure. To halt
the procedure:
R press the steering column adjustment but-
ton.
R briefly press one of the memor yfunction
position buttons.
The steering column stops moving immedi-
ately.
Do not keep the memory function position
button presse ddown, otherwise the memory
function will star tand the steering wheel and
sea twill begin to move.
Never leave children unsupervised in the vehi-
cle. They could open the driver's door and
thereby unintentionally activate the EASY-
ENTRY featur eand become trapped.
Positio nofthe steering whee lwhen the
EAS Y-ENTRY/EXIT featur eisactive The steerin
gwheel tilt supwards if you:
R remove the key from the ignition lock
R open the driver' sdoor and KEYLESS -GOis
in position 1
R open the driver's door and the key is in
position 0or 1in the ignition lock
i The steerin gwheel only moves upwards if
it has not already reached the upper end
stop. Steering wheel
99Seats,steering wheeland mirror s Z

Position of th
esteerin gwheel for driv-
ing Th
es teering whee lismoved to the previously
set position if:
R the driver's door is closed.
R you inser tthe key int othe ignition lock.
or
R you press the Star t/Stop butto nonce on
vehicles with KEYLESS-GO.
If you clos ethe driver's door with the key
inserted int othe ignition lock ,the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steering wheel is
stored when you switc hoff th eignition or
when you stor ethe setti ngwith the memory
function (Y page 103).
Crash-responsive EASY-EXIT fea tureIf th
ecrash-resp onsive EASY-EXIT feature is
trig gere dinana ccident,the steeri ngcolu mn
will mov eupwards when the driv er'sdoor is
opened. This occurs irrespective of the posi-
tion of the key in the ignition lock .This makes
it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT featur eis
only operational if the EASY-EXIT/ENTRY fea-
tur eisa ctivate dinthe on-boar dcomputer. Mirrors
Rear-view mirror
Rear-view mirror (manua lanti- daz zle) X
Anti-dazzle mode: flick anti-dazzle
switch :forward sorback. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually closer than they
appear. You could misjudge the distance from
vehicles driving behind and cause an acci-
dent, e.g. when changing lane. For this rea-
son, make sure of the actual distance from the
vehicle driving behind by glancing over your
shoulder.
The convex exterior mirrors provide alarger
field of vision.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low. 100
MirrorsSeats
,steering wheel and mirrors

Control panel for THERMATIC automatic clima
tecontrol (2-zone) :
To set the temperature, left (Y page 126)
; To demist the windscreen (Y page 127)
= To switc hthe ZON Efunction on/off (Y page 127)
? To activate/deactivat ecoolin gwith air dehumidifica tion (Y page 12 4)
To activate/deactivat ethe residual heat function (Y page 129)
A To switc hthe rea rwindow heatin gon/off (Y page128)
B To se tthe temperature, right (Y page 126)
C To activate/deactivat eair-recirculation mode (Y page 128)
D To set the air distribution (Y page 126)
E To increase the airflow (Y page 127)
F To reduce the airflow (Y page 127)
G To switc hclimat econtr olon/off (Y page 124)
H To set climat econtr ol to aut omatic (Y page 125) Rear control panel only in connection with special equipment seat heating
: To control the rear-compartment climate control automatically
; To switch rear-compartment climate control on/off Overview of climat
econtrol systems
121Climatecontrol Z

X
Tur ncontrols :orB cloc kwise or anti-
clockwise (Y page 121), (Y page 121).
or
X Press the KorI button. Demisting the windows
Windows misted up on the inside X
Activate the ¿/Ácooling with air
dehumidification func tion.
X Activate automatic mode Ã.
X If the window scontinue to mist up, activa te
the demisting function (Y page 127).
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X Press the _button repeatedly until the
P orO symbol appears in the dis-
play.
i You should only select this setting until
the windscreen is clear again. Rear window heating
Switchin gon/off G
WARNI
NG
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh cur rent
draw. You should therefore switc hitoff as
soon as th ewindow is clear ,Ito therwise
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heati ngmay switch off. X
Turn th ekey to position 2in the ignition
lock.
X Press the ¤button.
The indicator lam pinthe¤ button lights
up or goes out.
Problems wit hthe rea rwindow hea ting The rea
rwindow heatin ghas switched off
prematurely or cannot be activated.
X Switch off any consumers that are not
required, e.g. readin glamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heatin gisactivated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside .The air already insid ethe vehi-
cle will then be recirculated.
The operation of air-recirculation mode is the
sam efor all contr ol panels. G
WARNING
Only swit chover to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the window scould mist up, thus impair-
ing visibility and endan geringyoursel fand
othe rs.T his ma ypreve ntyou from observing
the traffic conditions, thereby causing an
accident.
X Turn the key to position 2in the ignition
lock.
X To activate: press thedbutton.
The indicator lam pint he d button lights
up.
i In the even tofhigh pollution levels 12
or at
high outside temperatures, air-recircula-
tion mode is automatically activated. When
air-recirculation mode is activated auto-
12 THERMOTRONIC automatic climate control only. 128
Operating the climate control systemClimate control