2011 MERCEDES-BENZ M-Class Owner's Manual

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 141) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 315).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.Driving143Driving and parkingBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 143Z

ProblemPossible causes/consequences and M SolutionsVehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring.There is a malfunction in the engine electronics or a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.The coolant
temperature gauge
shows a value above
248 ‡(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 285). Observe the warning
notes as you do so and add coolant if necessary.Automatic transmission
Important safety guidelines
GWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
DIRECT SELECT lever
Overview of transmission positions
The DIRECT SELECT lever is on the right of the
steering column.
PPark position with parking lockRReverse144Automatic transmissionDriving and parking
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NNeutralDDrive
iThe DIRECT SELECT lever always returns
to its original position. The current
transmission position P, R , N or D appears
in the transmission position display
( Y page 145) in the multifunction display.
Engaging park position P
XPush the DIRECT SELECT lever in the
direction of the arrow P.
i
Vehicles with a production date as of 18
January 2010: if you open the driver's door
when the vehicle is stationary or if the
speed is very low, the automatic
transmission shifts to park position P
automatically.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission position display
The current transmission position is shown in
the multifunction display.
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:Transmission position
iThe arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position D and drive program
S . On AMG vehicles, select drive program
C . Do not restrict the shift range.
Transmission positions
BPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
In the event of a fault in the vehicle
electronics, the transmission can
be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop, e.g. an
authorized Mercedes-Benz Center.CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
C/S or M (AMG vehicles) ( Y page 147)
R the position of the accelerator pedal
R the road speed
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Driving tips
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by repeatedly
shifting back and forth between transmission
positions D and R can help to free a vehicle
that has become stuck in mud or snow. The
engine management system of the vehicle
limits shifting back and forth between
transmission positions D and R to a maximum
speed of 5 mph (9 km/h). To shift back and
forth between transmission positions D and
R , move the selector lever up and down
beyond the pressure point.
Working on the vehicle
GWarning
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Trailer towing
XWhen towing a trailer and driving downhill,
shift to a lower gear if the automatic
transmission constantly shifts between
two gears.XEngaging a lower gear and reducing the
speed reduces the risk of the engine
overheating.Program selector button
The program selector button is only available
for AMG vehicles.
Program selector button with manual drive
program (AMG vehicles only)
C ComfortComfortable, economical
drivingS SportSporty driving styleM ManualManual gearshifting
i
For further information on "Drive
program" ( Y page 148).
Only change from automatic drive program
C or S to manual drive program M when the
vehicle is stationary.
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
i The automatic transmission switches to
automatic drive program C each time the
engine is started.
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Steering wheel paddle shifters:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifter
You can restrict or derestrict the shift range
by using the steering wheel paddle shifter.
You can change gear yourself by using the
steering wheel paddle shifters in the manual
drive program.
Automatic drive program
Drive program C is characterized by the
following:
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity; this improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner, which results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
In drive program S, the automatic
transmission shifts up later.
Shift ranges
Introduction
When the automatic transmission is in
position D, it is possible to restrict or
derestrict the shift range ( Y page 148).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.Driving situations=You can use the engine's braking
effect.5To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
XPull the left-hand steering wheel paddle
shifter.
The shift range is restricted.
i In order to prevent the engine from
overrevving, the automatic transmission
does not shift down when the engine speed
is too high.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
Derestricting the shift range
XPull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.148Automatic transmissionDriving and parking
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Clearing the shift range restrictionXPull and hold the right-hand steering wheel
paddle shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range
XPull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows ideal acceleration and
deceleration. To do this, the automatic
transmission shifts down one or more
gears.
Manual drive program
Switching on the manual drive program
The manual drive program is only available for
AMG vehicles.
Manual drive program M is different from
drive program S with regard to spontaneity,
responsiveness and smoothness of gear
changes.
Manual drive program M can be selected
using the program selector button. You can
change gear using the steering wheel paddle
shifters in manual drive program M if the
transmission is in position D. The gear
currently selected and engaged is shown in
the multifunction display.
XPress program selector button
( Y page 147) repeatedly until M appears in
the multifunction display.
Upshifting
XPull the right-hand steering wheel paddle
shifter ( Y page 148).
The automatic transmission shifts up to the
next gear.
! In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
you will see an upshift indicator in the
multifunction display.:Gear indicator;Upshift indicatorXPull the right-hand steering wheel paddle
shifter.
The automatic transmission shifts up to the
next gear.
Downshifting
XPull the left-hand steering wheel paddle
shifter ( Y page 148).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i For maximum acceleration, pull the left-
hand steering wheel paddle shifter until the
transmission selects the optimum gear for
the current speed.
Kickdown
i Kickdown is not possible in manual drive
program M.
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Switching off the manual drive programXAMG vehicles: press the program selector
button ( Y page 147) repeatedly until C or
S appears in the multifunction display.150Automatic transmissionDriving and parking
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