2011 MERCEDES-BENZ M-Class Owner's Manual

Vehicle equipment ..............................72
SmartKey ............................................. 72
Doors .................................................... 78
Cargo compartment ............................80
Side windows ...................................... 84
Sliding sunroof .................................... 8871Opening and closingBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 71

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
If you cannot open or lock the vehicle with the
SmartKey, either the battery in the SmartKey
is empty, the SmartKey is faulty, or the vehicle
battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 76).XUnlock the driver's door using the
mechanical key ( Y page 75).XLock the vehicle using the mechanical key
( Y page 75).XHave the vehicle battery and battery
contacts checked by an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
General notes
i USA only:
This device complies with Part 15 of the
FCC regulations. Operation is subject to
the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
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received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
i Canada only:
This device complies with Industry
Canada's RSS–210 regulations. Operation
is subject to the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
:& To lock the vehicle;F To open/close the tailgate=% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer.
XTo unlock centrally: press the %
button.
If you do not open a door or the tailgate within
approximately 40 seconds of unlocking the
vehicle:
R the vehicle is locked again.
R the theft deterrent locking system is armed
again.
XTo lock centrally: press the & button.
KEYLESS-GO
General notes
i USA only:
This device complies with Part 15 of the
FCC regulations. Operation is subject to
the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
i Canada only:
This device complies with Industry
Canada's RSS–210 regulations. Operation
is subject to the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
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Important information about using
KEYLESS-GO
R You can use the KEYLESS-GO key as a
conventional SmartKey.
R You can combine KEYLESS-GO functions
with those of a conventional SmartKey, e.g.
you can open the vehicle with KEYLESS-GO
and close it with the & button.
R Always carry your KEYLESS-GO key on your
person.
R Never store the KEYLESS-GO key together
with:
- electronic devices, such as a mobile
phone or other SmartKey
- metal objects, such as coins or metal foil
Doing so may impair the function of
KEYLESS-GO.
R To open or close the vehicle, the KEYLESS-
GO key should not be more than 3 ft (1 m)
from the door or tailgate.
R If the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull an outer door handle and
switch on the ignition to reactivate the
KEYLESS-GO function.
R If the KEYLESS-GO key is removed from the
vehicle, the system may not be able to
recognize the SmartKey anymore. The
vehicle can then no longer be locked or
started with KEYLESS-GO.
R If the KEYLESS-GO key has been removed
from the vehicle, e.g. when another vehicle
occupant with a KEYLESS-GO key leaves
the vehicle:
- when the Start/Stop button is pressed,
or when trying to lock the vehicle using
the locking button on the outside door
handle, the Key Not Detected message
appears in the multifunction display.
- when the engine is running, the red Key
Not Detected message appears in the
multifunction display as you pull away.
Look for the KEYLESS-GO key and place
it somewhere else in the vehicle. Place
the KEYLESS-GO key on the front-
passenger seat, for example, or in your
shirt pocket.
R If you have switched on the engine with the
Start/Stop button, you can switch it off
again by:
- pressing the Start/Stop button
- inserting the KEYLESS-GO key into the
ignition lock while the vehicle is at a
standstill and the automatic
transmission is in park position P.
R You may inadvertently unlock the vehicle if
the KEYLESS-GO key is less than 3 ft (1 m)
from the vehicle and:
- an exterior door handle is hit by a jet of
water, or
- you clean an exterior door handle
R Please note that any vehicle occupant can
start the engine when there is a KEYLESS-
GO key in the vehicle.
Scenario 1: There is a KEYLESS-GO key in
the vehicle and a second one outside the
vehicle. If you leave the KEYLESS-GO key
in the vehicle when you leave and lock the
vehicle, no message appears in the
multifunction display.
Scenario 2: There is a KEYLESS-GO key in
the vehicle, but none outside the vehicle. If
you get out of the vehicle and attempt to
lock it, the Key Detected In Vehicle
message appears in the multifunction
display. The vehicle is not then locked.
When starting the engine and whilst driving,
KEYLESS-GO also checks whether a valid
SmartKey is in the vehicle by periodically
establishing radio contact.74SmartKeyOpening and closing
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X To unlock the vehicle: touch the inner
surface of the door handle.XTo lock the vehicle: press locking
button :.
If you pull on the handle of the tailgate, only
the cargo compartment of the vehicle is
unlocked.
Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press and hold
down the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
( Y page 76) flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.
The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.XTo unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.XTo lock centrally: press locking
button : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.Mechanical key
General notes
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 69).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
Removing the mechanical key
XPush release catch : in the direction of
the arrow and at the same time, remove
mechanical key ; from the SmartKey.
SmartKey battery
Important safety guidelines
It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at an
authorized Mercedes-Benz Center.
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GWarning
Batteries contain toxic and caustic
substances. For this reason, keep batteries
out of the reach of children.
If a battery has been swallowed, seek medical
help immediately.
GWarning
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Checking the battery
XPress the & or % button.
The SmartKey battery is working properly if
battery charge indicator lamp : lights up
briefly.
If battery charge indicator lamp : does not
light up briefly during the test, the SmartKey
battery is discharged.
XReplace the SmartKey battery
( Y page 76).
i
You can obtain a SmartKey battery at any
authorized Mercedes-Benz Center.
i If the SmartKey battery is checked within
signal range of the vehicle, pressing the
& or % button results in the vehicle
being locked or unlocked respectively.
Changing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the
SmartKey ( Y page 75).XPress mechanical key ; into the opening
in the SmartKey in the direction of the
arrow until battery tray cover : opens. Do
not hold the cover closed while doing so.XRemove the cover of the battery tray.XRepeatedly tap the SmartKey against your
palm until battery = falls out.XInsert the new battery with the positive
pole facing upwards. Use a lint-free cloth to
do so.XInsert the front tabs of the battery tray's
cover first and then press to close it.XCheck the function of all SmartKey buttons
on the vehicle.76SmartKeyOpening and closing
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Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XCheck the SmartKey battery and replace it if necessary
( Y page 76).XLock ( Y page 80) or unlock ( Y page 80) the vehicle using
the mechanical key.The SmartKey is faulty.XLock ( Y page 80) or unlock ( Y page 80) the vehicle using
the mechanical key.XHave the SmartKey checked at a qualified specialist workshop.You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle twice and then insert the SmartKey into the
ignition lock.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave the SmartKey checked at a qualified specialist workshop.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.You have lost the
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.SmartKey77Opening and closingBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 77Z

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 312).
or
XJump-start the vehicle ( Y page 315).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
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