2011 MERCEDES-BENZ GLK-Class tailgate

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 129) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle using the mechanical key ( Y page 71).XOpen the tailgate.XManually unlock the fuel filler flap using the emergency release
( Y page 141).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 141).XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R
Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
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Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.
PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.
Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.
The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors (Y page 240).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.
XSee if PARKTRONIC functions in a different location.Rear view camera
Important safety notes
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
The rear view camera is located in the handle
strip of the tailgate.
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
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GWarning!
The rear view camera is only an aid and may
display obstacles
R from a distorted perspective
R inaccurately
R may not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
R very close to the rear bumper
R under the rear bumper
R above the tailgate handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWarning!
The rear view camera either will not function
or will not function to its full capability if
R the tailgate is open
R it is raining very hard, snowing or foggy
R it is night or you are parking/maneuvering
your vehicle in an area where it is very dark
R the camera is exposed to a very bright white
light
R the immediate surroundings are
illuminated with fluorescent light (the
display may flicker)
R there is a sudden change in temperature,
e.g. if you drive into a heated garage from
the cold (lens condensation)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and setting
of the camera checked by a qualified
specialist workshop. Mercedes-Benz
recommends that you contact a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. Otherwise you could injure
yourself or others and/or damage property
including your vehicle while parking/
maneuvering.
Activating the rear view cameraXMake sure that the SmartKey is in
position 2 in the ignition lock.XMake sure that the "rear view camera"
function is selected in COMAND (see the
separate operating instructions for
COMAND).XEngage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines.
Guide lines in the COMAND display
GWarning!
Use of rear view camera can be dangerous if
you are color-blind or have impaired color
vision.
Only use rear view camera if you can see and
distinguish all colored guidelines shown by
rear view camera on the COMAND system
display.
GWarning
Please note that objects that do not touch the
ground may appear to be further away than
they actually are, for example:
R the bumper of a vehicle parked behind you
R the trailer drawbar
R the ball coupling of a trailer tow hitch
R the rear end of a truck
R a slanted post
In such cases, you should not use the guide
lines to judge the distance. You may misjudge
the distance, which increases the risk of
impacting the objects.
Even if the object you approach is directly on
the ground, do not approach the object any
closer than the red guide line.
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Contact an authorized Mercedes-Benz Center
should you require an explanation of
information contained in this manual.
General information
R Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings.
R Do not install hired trailer couplings or
other detachable trailer couplings on the
bumpers of your vehicle.
R To reduce the risk of damage to the ball
coupling, remove it from the ball coupling
recess when not in use.
Coupling up a trailer
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian
provinces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer
coupling, not to the bumper or the axle.
Allow for enough play in the chains to
facilitate turning tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Check
the specific legal requirements applicable
to your federal state.
If the trailer detaches from the towing
vehicle, the safety switch applies the
trailer's brakes.
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is
equipped with an anti-lock brake system.
Doing so will result in a loss of function of
the brake systems of both the vehicle and
the trailer.
i The vehicle's wiring harness features a
line to the brake indicator lamp.XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XClose all doors and the tailgate.XCouple up the trailer.XEstablish all electrical connections.
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in your area of
residence but also at any location to which
you are traveling. The police and local
authorities can provide reliable information.
Please observe the following when towing a
trailer:
R To acquaint yourself with driving with a
trailer and with the resulting changes to
handling, you should practice cornering,
stopping and reversing in a traffic-free
location.
R Before driving, check:
- the trailer coupling
- the safety switch for braked trailers
- the safety chains
- the electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer features electronically
controlled brakes, pull away the vehicle/
trailer combination carefully, manually
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brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.
R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting theblower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.
Decoupling a trailer
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XClose all doors and the tailgate.XApply the trailer's parking brake.XDetach the trailer cable and decouple the
trailer.XDetach the trailer cable and decouple the
trailer.
Permissible trailer load and drawbar
noseweight
Weight specifications
The Gross Trailer Weight (GTW) is the
combined weight of the trailer together with
the cargo and equipment loaded on the
trailer. Permissible gross weight: 3500 lb
(1588 kg).
The permissible Trailer drawbar Weight
Rating (TWR) is the maximum weight
permitted on the trailer drawbar: 280 lb
(127 kg) limit for Mercedes-Benz-approved
trailer couplings.
Loading a trailer
R When loading a trailer, please note that
neither the permissible gross trailer weight
nor the permissible Gross Vehicle Weight
Rating (GVWR) may be exceeded. The
permissible Gross Vehicle Weight Rating
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Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 280).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 271).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 271).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to 'P' or 'N'
to Start EngineYou have attempted to start the engine with the transmission in
position R or D. XShift the transmission to position P or N.P
Shift to 'P'You turned off the engine with the Start/Stop button and opened
the driver's door while the transmission was in position N.
or
You have attempted to turn off the engine with the Start/Stop
button while the transmission was in position R or D.XShift the transmission to position P.AThe tailgate is open. XClose the tailgate.?GRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.CAt least one door is open. XClose all doors.192Display messagesOn-board computer and displays
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Loading guidelines
GWarning!
Always fasten items being carried as securely
as possible using cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The gross vehicle weight (GVW) is the weight
of the vehicle including fuel, the vehicle tool
kit, spare tire, any installed accessories,
vehicle occupants and luggage/cargo.
The load limit and the gross vehicle weight
rating (GVWR) of your vehicle must never be
exceeded. The load limit and the GVWR are
stated on the vehicle identification plate on
the B-pillar on the driver's side
( Y page 274).
Additionally, the cargo must be distributed so
that the weight on each axle never exceeds
the maximum gross axle weight rating
(GAWR) for the front and rear axles. The data
on GVWR and GAWR is stated on the vehicle
identification plate on the B-pillar on the
driver's side ( Y page 274).
Further information can be found in the
"Loading the vehicle" section ( Y page 274).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Hook in the cargo net when loading.
R Always place the load behind unoccupied
seats if possible.
R Secure the load with sufficiently strong and
wear-resistant tie down. Pad sharp edges
for protection.
Stowage compartments
Important safety notes
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the cargo compartment if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
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Storage bags are located in the rear
compartment on the driver's and front-
passenger seat backrests.
Stowage areas
Parcel nets
GWarning
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left-hand side of the cargo
compartment.
Enlarging the luggage compartment
Important safety notes
GWarning!
Always lock the seat backrest in its upright
position when the rear seat bench is
occupied, or the extended cargo volume is not
in use.
Check for secure locking by pushing and
pulling on the seat backrest.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo.
GWarning!
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The left-hand and right-hand rear seat
backrests can be folded forwards separately
to increase the cargo compartment capacity.
Folding the rear seat backrest forward
XFully insert the backrest head restraints
(Y page 93).
XMove the driver's or front-passenger seat
forward if necessary.
XPull left-hand or right-hand release
handle ; of the seat backrest forwards.
Corresponding seat backrest : is
released.
XFold seat backrest : forwards.XMove the driver's or front-passenger seat
back if necessary.
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