2011 MERCEDES-BENZ GLK-Class tailgate

XInsert guide rod ; into retainer : in the
direction of the arrow.
XSlide guide rod ; forwards into
retainer : in the direction of the arrow.
Tightening the cargo net
Seat belt reel holder behind the front seats
XInsert belt hook : into cargo tie-down
ring ; in the direction of the arrow.
XPull tensioning strap = by the loose end in
the direction of the arrow until the cargo
net is tight.
XAfter driving a short distance, check the
tension of the cargo net and retighten it if
necessary.
Releasing the cargo net
Seat belt reel holder behind the front seats
XPull belt adjuster : upwards in the
direction of the arrow to reduce the tension
on the tensioning strap.
XUnhook belt hook ; from cargo tie-down
ring =.
Detaching and storing the cargo net
XDetach guide rod ; from bracket :
(Y page 211).
XPress the red button on the upper and lower
guide rods.
XFold the cargo net and roll it up.XClose the two Velcro fasteners on the cargo
net holder.
Coat hooks on the tailgate
GWarning!
The tailgate may close if too great a load is
placed on the coat hooks.
You and/or others could be trapped and
injured.
Only use the coat hooks for light clothing.
:Coat hooks
Stowage well under the cargo
compartment floor
GWarning!
If items are stored in the compartment, make
sure compartment is securely closed.
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In an accident, during hard braking or sudden
maneuvers, they could be thrown around
inside the vehicle, and cause injury to vehicle
occupants.
XTo open: open the tailgate.XHolding the ribbing, press handle :
downwards ;.
Handle : folds upwards.
XSwing the trunk floor upwards using
handle : until it rests against the cargo
compartment cover.
XRelease hook = from the bracket on the
underside of the trunk floor.
XEngage hook = into rain trough ?.
iStowage compartments A and B can be
used to stow small, light and flat objects.
! Before you close the tailgate, unhook the
hook from the rain trough and fold the trunk
floor down.
XTo close: unhook hook = from rain
trough ?.
XFasten the hook to the bracket on the
underside of the trunk floor
XFold the trunk floor down.XPress the trunk floor down ; until it
engages.
Roof carrier
Important safety notes
GWarning!
Only use roof racks approved by Mercedes-
Benz for your vehicle model to avoid damage
to the vehicle.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
165 lb (75 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicle without the roof rack loaded.
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! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the cargo on the roof rack in such
a way that the vehicle will not sustain
damage even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama
roof with power tilt/sliding panel fully and
open the tailgate fully when the roof carrier
is installed.
Fastening the roof carrierXSecure the roof carrier to the roof rails.XObserve the manufacturer's installation
instructions.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
Cup holder in the rear seat armrest
! Do not sit or lean your bodyweight on the
armrests when they are folded out as you
could damage them.
! Only fold the armrests up when the cup
holder is closed. The cup holder may
otherwise be damaged.
XTo open: raise the armrest cover.XPress release catch :.
Cup holder ; folds out forwards.XSwing the armrest cover back down, if
necessary.XTo close: raise the armrest cover.XSwing cup holder ; back until it engages.XSwing the armrest cover back down, if
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XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 220) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
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command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Response
Center, you must wait 15 minutes before
you can pull on the handle of the tailgate
again.
Vehicle remote closing in an emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety notes
Up to three different door and gate systems
can be operated using the remote control
integrated in the overhead control panel.
i Certain garage door openers are not
compatible with the integrated remote
control. If you experience difficulties with
the programming of the integrated remote
control, contact an authorized Mercedes-
Benz Center or call the following telephone
assistance service:
R USA: Mercedes-Benz Customer
Assistance Center on
1-800-FOR-MERCedes
R Canada: Customer Service
on1-800-387-0100
GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
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Zone map for North America
Zone map for South America
XPress and hold button = for approximately
three seconds.
The currently selected zone appears in
compass display ;.XTo select the zone: press button =
repeatedly until the desired zone is
selected.
The zone has been selected when compass
display ; shows the point of the compass.
This takes a few seconds.XTo calibrate the compass: make sure that
there is sufficient space for you to drive ina circle without impeding the remaining
traffic.
In order to calibrate the compass correctly,
observe the following points:
R calibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage power lines
R switch off electrical consumers such as
climate control, the windscreen wipers or
the rear window heating
R close all doors and the tailgate
XSwitch on the ignition.XPress and hold button = for approximately
six seconds until the C symbol appears in
compass display ;.XDrive a full circle at approximately 3 mph
(5 km/h) to 6 mph (10 km/h).
Once the calibration has been successfully
completed, the current heading appears in
compass display ;.
Floormat on the driver's side
GWarning!
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
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After an accidentProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.
GRisk of explosion or fire
The fuel line or the fuel tank is faulty.
XImmediately turn the key to position 0(Y page 129)in the ignition
lock and remove it.
XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.You are unable to
determine the extent of
the damage.
XConsult a qualified specialist workshop.You cannot detect any
damage.
XStart the engine as normal.The NECK-PRO head
restraints on the
driver's and front-
passenger seats have
been triggered.
Your vehicle has been involved in a rear-end collision.XReset the triggered NECK-PRO head restraints (Y page 50).Where will I find...?
First-aid kit
XOpen the tailgate.XRemove first-aid kit : from the parcel net.
iCheck the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
iVehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g.
jack or lug wrench. Some tools for changing
a wheel are specific to the vehicle. To
obtain tools approved for your vehicle, visit
a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XTo remove the cargo compartment
stowage trays: lift up the floor of the cargo
compartment (Y page 212).
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XRemove any existing moisture from the
fuse box using a dry cloth.
XTake lines ; from the guides.XTo open: open clamps :.XRemove the fuse box cover forwards.XTo close: check whether the rubber seal is
lying correctly in the cover.
XInsert the cover at the rear of the fuse box
into the retainer.
XFold down the cover and close clamps :.XSecure lines ; in the guides.
! The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood (Y page 233).
Fuse box in the cargo compartment
XOpen the tailgate.XTo open: lift up trunk floor ;
(Y page 212).
XRemove stowage compartment :.XOpen cover = of fuse box downwards.262FusesRoadside Assistance
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