Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
attempting to start the engine again.XTry to start the engine again ( Y page 117). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is on. The needle
of the fuel gauge is
pointing to the reserve
range and does not
drop any further.The fuel tank is empty.XRefuel the vehicle.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 238).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.120DrivingDriving and parking
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Selector lever
Overview of transmission positions
Selector lever
PPark position with selector lever lockRReverse gearNNeutralDDrive
Transmission position display
:Transmission position/shift range;Transfer case position
Current shift range : and current transfer
case position ; are shown in the instrument
cluster display.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Select transmission position D.
Do not restrict the shift range.
Displays on the cover beside the selector
lever also indicate the current position of the
selector lever.
The displays light up when the SmartKey is
inserted into the ignition lock. The displays go
out when the SmartKey is removed from the
ignition lock.
When the selector lever is in position D, you
can influence the gearshifts made by the
automatic transmission by:
R restricting the shift range
R changing gear yourself
Transmission positions
BPark position
Do not shift the transmission into
position P(Y page 134) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. In addition to
engaging the parking lock, you
must always apply the parking
brake to secure the vehicle.
i The SmartKey can only be
removed if the transmission is in
position P. When there is no
SmartKey in the ignition lock, the
selector lever is locked in
position P.
If the vehicle electronics are
malfunctioning, the selector lever
may be locked in position P. To
release a locked selector lever, see
"Manual override of parking lock"
( Y page 126).
Have the vehicle electronics
checked immediately at a qualified
specialist workshop, e.g. an
authorized Mercedes-Benz Center.CReverse gear
Only shift the transmission to R
when the vehicle is stationary.122Automatic transmissionDriving and parking
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Problems with the automatic transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XTurn the SmartKey to position 0 in the ignition lock.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Service Center,
immediately.You hear a warning
tone.You have:
R switched off the engine
R opened the driver's door
R not moved the selector lever to position PXMove the selector lever to P.Releasing the parking lock manually
In the event of a malfunction, it is possible to
release the selector lever lock manually to
move it out of position P, e.g. if you wish to
have the vehicle towed.XApply the parking brake.XInsert a suitable implement : into the
opening protected by the flap.XPress implement : downwards and
simultaneously move the selector lever out
of position P.XRemove implement :.
The selector lever can now be moved freely
until it is returned to position P.
i
The protective flap only closes completely
if you briefly press to selector lever towards
D- .
Transfer case
General notes
The vehicle has permanent all-wheel drive.
The front and rear axles are being constantly
driven.
For further information on driving off-road,
see ( Y page 142).
126Automatic transmissionDriving and parking
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Rthe automatic transmission is in selector
lever position N.
R you are driving no faster than 25 mph
(40 km/h).
You could otherwise damage the transfer
case.XPush the transfer case switch to LOW.
When the shift procedure is complete, the
L transfer case position appears in the
multifunction display.XShift the transmission to position D.
From LOW to HIGH
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
R the automatic transmission is in selector
lever position N.
R you are driving no faster than 43 mph
(70 km/h).
You could otherwise damage the transfer
case.
XPush the transfer case switch to HIGH.
When the shift procedure is complete, the
H transfer case position appears in the
multifunction display.
If the gear change is not completed, the
following messages could appear in the
display:
R TC Shift Conditions Not Fulfilled
You have not met one or more shift
conditions.
R TC In Neutral
The transfer case has canceled the gear
change process and is in N. The N transfer
case position appears in the multifunction
display.
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
R TC Shift Procedure Canceled
The transfer case has not performed the
gear change process.XCarry out the gear change process again.
Make sure to meet all conditions for
changing gears.
R Transfer Case Service Required
There is a malfunction in the transfer case.
XDo not shift the transfer case.XHave the vehicle checked at a qualified
specialist workshop as soon as possible,
e.g. at an authorized Mercedes-Benz
Center.
Shifting to neutral
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
XTurn the SmartKey to position 2 in the
ignition lock.XApply the parking brake.XDepress the brake pedal.XMove the selector lever to
position N (Y page 122).XPush the transfer case switch to LOW for
about 30 seconds.
When the shift procedure is complete, the
N transfer case position appears in the
multifunction display.
i If the transfer case is in N, the SmartKey
is in the ignition lock and you open the
driver's door, the TC In Neutral message
appears in the multifunction display. If you
then release the parking brake, a warning
tone will sound.
128Automatic transmissionDriving and parking
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Differential locks
General notes
Differential locks improve the traction of the
vehicle.
GWarning!
Never drive on firm road surfaces with
differential locks engaged. Never drive on
narrow bends with front-axle differential locks
engaged. With differential locks engaged, the
vehicle's ability to steer is severely restricted
and the danger of accidents is therefore
higher.
Do not engage or disengage differential locks
while driving on a bend. The vehicle may
otherwise make a jerking movement. You
could thus lose control of the vehicle and
cause an accident.
If you select a differential lock, ABS, 4ETS,
ESP ®
and BAS will be deactivated.
Your vehicle is equipped with a differential
lock for:
R the transfer case: this controls the balance
between the front and rear axles.
R the rear axle: this controls the balance
between the wheels on the rear axle.
R the front axle: this controls the balance
between the wheels on the front axle.
! In order to avoid damage to the transfer
case, you must operate the vehicle on a
dynamometer (1-axle dynamometer) only
if:
R the axle not driven on is jacked up
or
R the corresponding propeller shaft is
disconnected
and
R the differential lock of the transfer case
is engaged.
Otherwise, the transfer case could be
damaged.
Information about differentials and
differential locks
When the vehicle is driving through a bend,
the wheels on the outside of the bend must
travel a longer distance and must thus turn
more quickly than the wheels on the inside.
The differential, a transmission in the
drivetrain, balances out the different
rotational speeds and therefore enables
driving through bends.
The disadvantage of differentials: the wheels
with the least road grip are driven the hardest.
Example: a wheel on a driven axle stands on
snow-covered ground and thus has no
traction. This wheel receives the strongest
driving power from the differential, as the
force progression takes the path of least
resistance. The opposite wheel on this axle,
however, which stands on firm ground and
could therefore allow traction, receives no
driving power. 4ETS eliminates this
disadvantage and provides good steerability
by automatically braking the spinning wheel,
thus directing more driving power to the
wheel standing on firm ground, which is
therefore able to provide traction.
ESP® and 4ETS are traction systems that are
ideal for road driving and suitable for light off-
road driving. Off-road gear LOW likewise
improves off-road capabilities.
Moreover, the more difficult conditions in off-
road driving require further measures such as
locking one or several differentials. Your
vehicle is equipped with three differential
locks: a central differential lock for the
transfer case, a differential lock for the front
axle, and a differential lock for the rear axle.
Each differential lock can be engaged with the
respective switch on the center console.
When the central differential lock for the
transfer case is locked, the speed of the front
wheels is equal to that of the rear wheels.
When the differential for the rear axle is
locked, both rear wheels turn equally fast,
independent of their respective torques.
Keep in mind that by engaging the differential
Automatic transmission129Driving and parkingZProCarManuals.com
locks, vehicle steerability is severely
restricted.
For your own safety, the safety of others, and
in order to avoid damage to the vehicle, the
differential locks must not be engaged when
driving on a firm road surface. Keep in mind
that when driving on firm road surfaces, the
unimpeded function of the differential is
necessary and must never be locked on firm
road surfaces. Vehicle steerability may
otherwise be lost and you may no longer be
able to steer the vehicle. For this reason, the
differential locks must be engaged
exclusively during off-road driving, and only
when activating the other driving systems
(4ETS, ESP ®
and off-road gear LOW) is no
longer sufficient.
Activating the differential lock
General notes
GWarning!
Never drive on firm road surfaces with
differential locks engaged. Never drive on
narrow bends with front-axle differential locks
engaged. With differential locks engaged, the
vehicle's ability to steer is severely restricted
and the danger of accidents is therefore
higher.
Do not engage or disengage differential locks
while driving on a bend. The vehicle may
otherwise make a jerking movement. You
could thus lose control of the vehicle and
cause an accident.
If you select a differential lock, ABS, 4ETS,
ESP ®
and BAS will be deactivated.
Activate the differential locks:
R off-road
R to deactivate ABS, 4ETS, ESP ®
and BAS
while off-road
R when fording
R on snow-covered, icy or dirty road surfaces
For further information on driving off-road,
see ( Y page 142).
The switches are located on the center
console.:Function indicator lamps (red);Differential lock for the front axle=Differential lock for the transfer case?Differential lock for the rear axleAActivation indicator lamps (yellow)
! Only activate the differential locks when:
R you are driving at walking pace.
R the driven wheels are not spinning.
R you are not driving on a firm road surface.
i You can only engage the differential locks
when the transfer case is in off-road gear
LOW (Y page 126).
i You can activate the differential locks in
the following order =, ? , ; .
Differential lock for the transfer case
XTo engage: switch the transfer case to off-
road gear LOW(Y page 126).XPress switch =.
The yellow activation indicator lamp under
switch = lights up when the transfer case
is in off-road gear LOW.
The å warning lamp in the instrument
panel lights up.
The red function indicator lamp above
switch = lights up when the differential is
locked.
In the multifunction display you see the:130Automatic transmissionDriving and parking
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ABS not available Differential
Locked message.
The å!÷ warning lamps light up
in the instrument cluster.
The differential lock for the transfer case is
engaged.
4ETS, ESP ®
, BAS and ABS are deactivated.
The vehicle's ability to steer is severely
restricted. Drive carefully and accelerate
gently for optimum traction.
i You can now engage differential lock for
the rear axle ? and differential lock for the
front axle ; as desired.
Differential lock for the rear axle
XTo engage: press switch ?.
First, the yellow activation indicator lamp
lights up, followed by the red function
indicator lamp.
The differential lock for the rear axle is
engaged.
Differential lock for the front axle
XTo engage: press switch ;.
First, the yellow activation indicator lamp
lights up, followed by the red function
indicator lamp.
The differential lock for the front axle is
engaged.
Deactivating the differential lock
You can deactivate the differential locks in
the reverse order: ;, ? , = .
XTo simultaneously deactivate all
differential locks: press switch =.
Yellow activation indicator lamps A go
out. Red function indicator lamps : go out
once the differential locks have
disengaged.
After approximately three seconds of
normal driving, ABS, 4ETS, ESP ®
and BAS
are activated.
The ABS not available Differential
Locked message disappears from themultifunction display and the å, !
and ÷ warning lamps in the instrument
cluster go out.XSwitch the transfer case to road gear
HIGH (Y page 126).
i
If red function indicator lamps : do not
go out when you disengage the differential
locks, bring the vehicle to a stop in
accordance with the traffic conditions,
then begin driving again. The load change
can disengage the differential locks.
GWarning!
Always remember to disengage the
differential locks when returning to drive on
paved roads, see “A few words about
differentials and differential locks”.
Refueling
Important safety notes
GWarning
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
Refueling131Driving and parkingZProCarManuals.com
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
Gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
i Only refuel with unleaded premium-grade
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
Usually, you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
You can find further information under
"Fuel" ( Y page 277), by consulting an
authorized Mercedes-Benz Center or
visiting http://www.mbusa.com (USA
only).
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Refueling
Fuel filler flap
When you open or close the vehicle with the
key, the fuel filler flap is automatically
unlocked or locked.
The position of the fuel filler cap is displayed
in the instrument cluster 8. The arrow
next to the filling pump indicates the side of
the vehicle. The fuel filler flap is located to the
rear on the right.
Fuel filler cap G 550 (example)
:To open the fuel filler flap;Tire pressure table=Fuel type?To insert the fuel filler cap
Opening
XSwitch off the engine.
i When the engine is running and the fuel
filler flap is open, the yellow reserve fuel
warning lamp and the = (USA only)
or ; (Canada only) engine diagnostics
warning lamp may light up.
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 188).
XRemove the key from the ignition lock.XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.XOpen the fuel filler flap.132RefuelingDriving and parking
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