2011 MERCEDES-BENZ E-CLASS SALOON service

Adjusting the head restraint
..........107
Cleaning the cover .........................332
Correct driver's sea tposition ........104
Important safety notes ..................105
Multicontour sea t.......................... 109
Seat heating problem ....................113
Seat ventilation problem ................114
Storing settings (memory func-
tion) ............................................... 119
Switching sea theating on/off .......113
Switching the sea tventilation on/
off .................................................. 114
Sensors (cleaning instructions) .......330
Service see ASSYST PLUS service interval
display
Service Centre
see Qualified specialist workshop
Service menu (on-board computer) .242
Service products
AdBlue ®
special additive s.............. 388
Brake fluid ..................................... 390
Coolant (engine) ............................ 390
Engine oil ....................................... 388
Fuel ................................................ 384
Important safety notes ..................383
Washer fluid .................................. .391
Settings
Factory (on-board computer) .........249
On-board computer .......................243
Setting the air distribution ...............141
Setting the airflow ............................142
SETUP (on-board computer) .............250
Shifting to neutral (manual trans-
mission) ............................................. 164
Short journeys (diesel particle fil-
ter) ...................................................... 178
Sidebag ................................................ 46
Side marker lamp Display mes-
sage .................................................... 261
Side windows Convenience closing ........................96
Convenience opening ......................96
Important safety notes ....................95
Opening/closing .............................. 96
Problem (malfunction) .....................98
resetting .......................................... 97Skibag
................................................ 293
Sliding sunroof Important safety information ...........98
Opening/closing .............................. 99
Problem (malfunction) ...................101
Rain closing feature .........................99
Resetting ......................................... 99
see Panorama sliding sunroof
Snow chains ...................................... 365
Socket Centre console .............................. 312
Luggage compartment ...................312
Points to observe before use .........311
Rea rcompartmen t......................... 312
Spare wheel
Storage location ............................ 339
Storing ........................................... 340
see Emergency spare wheel
Specialist workshop ............................ 25
Spectacles compartment .................291
Speed, controlling see Cruise control
Spee dLimit Assist
Activating/deactivating the warn-
ing function .................................... 240
Displayin g...................................... 240
Display message ............................ 267
Display message in the multifunc-
tion displa y.................................... 209
Important safety notes ..................208
Speedometer
Activating/deactivating the addi-
tional speedometer ........................243
Digita l............................................ 235
In the Instrument cluster .................30
Segments ...................................... 231
Selecting the unit of measure-
ment .............................................. 243
see Instrument cluster
SPEEDTRONIC
Deactivating variabl e..................... 185
Display message ............................ 271
Function/notes ............................. 183
Important safety notes ..................183
LIM indicator lamp .........................183
Permanent ..................................... 185
Selecting ........................................ 184 18
Index

Tyre pressure monitor
Function/note s............................. 368
Restarting ...................................... 369
Warning lamp ................................. 287
Tyres
Checking ........................................ 363
Direction of rotatio n...................... 371
Display message ............................ 272
Grip ................................................ 180
Important safety notes ..................362
Replacing ....................................... 370
Service life ..................................... 363
Storing ........................................... 371
Tyr esize (data) .............................. 371
Tyr etread ...................................... 363
see Flat tyre U
Unladen weight ................................. 392
Unlocking Emergency unlocking .......................90
From inside the vehicle (central
unlocking button) ............................. 89 V
Vanity mirror (in sun visor) ..............309
Variable SPEEDTRONIC see SPEEDTRONIC
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 275
Electronics ..................................... 381
Emergency unlocking .......................90
Equipment ....................................... 23
Implied warranty .............................. 26
Individua lsettings .......................... 243
Leaving parked up .........................177
Locking (in an emergency) ...............90
Locking (key )................................... 82
Lowering ........................................ 348
Pulling away ................................... 157
Raising ........................................... 345
Registration ..................................... 25
Towing away .................................. 355
Tow-starting ................................... 355
Transporting .................................. 358Unlocking (in an emergency)
...........90
Unlocking (key )................................ 82
Vehicle data ................................... 392
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 392
Vehicle dimensions ...........................392
Vehicle emergency locking ................90
Vehicle identification number see VIN
Vehicle identification plate ..............382
Vehicle level AIRMATIC ...................................... 197
AMG RIDE CONTROL sports sus-
pension .......................................... 199
Vehicle level (display message) .......266
Vehicle tool kit .................................. 337
Vehicle weights ................................. 392
Vents see Air vents
Video (DVD) ........................................ 238
Video DVD (on-board computer) ......238
VIN ...................................................... 382 W
Warning and indicator lamps ABS ................................................ 282
Brakes ........................................... 281
Distance warning signa l................. 287
ESP ®
.............................................. 283
ESP ®
OFF ....................................... 283
LIM (cruise control) ........................ 181
LIM (DISTRONIC PLUS) ..................186
LIM (variable SPEEDTRONIC) .........183
Overview .......................................... 32
PASSENGER AIRBAG OFF ................56
Reserve fuel ................................... 285
Seat bel t........................................ 280
SRS ................................................ 284
Tyr ep ressure monitor ...................287
Warning triangle ................................ 336
Washer fluid Display message ............................ 278
Wheel bol ttightening torque ...........348
Wheel chock ...................................... 344 Index
21

Protection of the environment
Notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R monitor the vehicle's fuel consumption.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Owner's Manual. Country-specific
deviations are possible. Please note that your
vehicle may not be equipped with all features
described. This is also the case for systems
and functions relevant to safety. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
All the systems found in your vehicle are listed
in the original purchase agreement of your
vehicle. Introduction
23 Z

Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and the Service Booklet
are important documents and should be kept
in the vehicle. Operating safety
Safety notes
G
WARNING
All work on the vehicl eand, in particular, work
relevant to safety or on safety-related sys-
tems must be carried ou tataqualified spe-
cialist workshop. The specialist workshop
must have the necessary specialist knowl-
edge and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. G
WARNING
Some safety systems only function when the
engine is running. You should therefore never
switch off the engine when driving .Otherwise,
the safety systems of your vehicle may not
function correctly and as a result will no lon-
ge rp rotect you and other persons as inten-
ded. In addition, there is a risk that you may
lose control of yourv ehicle and thus cause an
accident. G
WARNING
Work carried out incorrectly, or alterations
made to the vehicle, e.g. re-routing of cables
under coverings, could cause the safety sys-
tems of your vehicle to stop working properly.
The safety systems would thus no longer pro-
tecty ou and other persons as intended. In
addition, there is a risk that you may lose con-
trol of your vehicle and thus cause an acci-
dent.
All work and alterations to the vehicle, e.g.
installations or modifications, should there- fore be carried out at
aqualified specialist
workshop. G
WARNING
If work on electronic equipment and its soft-
ware is carried out incorrectly, this equipment
could stop working .The electronic systems
are networked via interfaces. Tampering with
these electronic systems could cause mal-
functions in systems which have not been
modified. Malfunctions such as these can
seriously jeopardise the vehicle's operating
safety and therefore your own safety.
You should therefore have all work and mod-
ifications to electronic components carried
out at a qualified specialist workshop. General notes
The following information applies to all com-
ponents of this vehicle that receive and/or
transmit radio waves and to COMAND:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel-
evant conditions of Directive 1999/5/EC.
You can obtain further information from any
Mercedes-Benz Service Centre.
The components are approved by the vehicle
manufacturer in accordance with European
Automotive EMC Directive 95/54/EC. Oper-
ation according to its intended purpose is
thus approved for your vehicle. The equip-
ment does not require certification.
The equipmen tconforms to the relevant
equipment-specific EMC specifications in
accordance with the following European
standards:
R EN 55013
R EN 55020
Therefore, adherence to the relevant specifi-
cations for electromagnetic compatibility is
guaranteed for these components.
As a result, interference caused by your com-
ponents to other electrical/electronic com- 24
Introduction

ponents and interference to your compo-
nents caused by other electrical/electronic
components can be largely prevented.
Diagnostics connection
G
WARNING
If you connect equipment to the diagnostics
connection, it can affect the operation of the
vehicle systems .This can impair the operating
safety of your vehicle while driving. There is a
risk of accident.
Do not connect any equipment to the diag-
nostics connection. G
WARNING
Loose equipment or equipment cables that
are connected to the diagnostics connection
can obstruct the area around the pedals. The
equipment or the cables could get between
the pedals in the event of sudden braking or
acceleration. As a result, the movement of the
pedals may be impaired. There is a risk of
accident.
Do not attach any equipment or cables in the
driver footwell.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emis-
sions monitoring information being reset.
This may lead to the vehicle failing to meet
the requirements of the next emissions test
during the main inspection. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctl ycarry out the work required on your vehicle
.This is especially the
case for work relevant to safety.
Observe the information in the Service Book-
let.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
BenzS ervice Centre, it is possible that your
vehicle is not registered in your name with
Mercedes-Benz. Mercedes-Benz can only
infor myou about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
InformM ercedes-Benza s soon as possible
abouta ny change in address or vehicle own-
ership. Correc
tuse G
WARNING
Various warning stickers are affixed to your
vehicle. Their purpose is to draw your atten-
tion, and the attention of others, to various
dangers. Therefore, do not remove any warn-
ing stickers unless the sticker clearly states
that you may do so. Introduction
25 Z

If you remove the warning stickers, you or
others could be injured by failing to recognise
certain dangers.
When driving yourv ehicle observe the follow-
ing information:
R the safety notes in this manual
R the "Technical data" section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
moto rvehicles Implied warranty
! Observe the notes in these Operating
Instructions about the correct operation of
your vehicle as well as about possible dam-
age to the vehicle. Damage to your vehicle
that arises from culpable contravention of
these instructions is not covered by the
Mercedes-Benz implied warranty of
Daimler AG. Data stored in the vehicle
Fault data
Components critical for vehicle operation are
equipped with fault data memories as stand-
ard. There are also data storage devices
which record the technical reactions of vehi-
cle components to certain driving situations
(e.g. airbag deployment or ESP ®
interven-
tion).
This data is used exclusively to:
R assist in the rectification of faults and
defects
R help Mercedes-Benz optimise and develop
vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced by Mercedes-
Benz, this technical information can be read
out from the fault memory. This is performed
by authorised employees of the Mercedes- Benzs
ervice network using special diagnos-
tic computers.
After a fault has been rectified, the informa-
tion is deleted from the memory. Other mem-
ory data is constantly overwritten. Other devices that store data
Depending on the equipment level, your vehi-
cle may feature communications and/or
entertainment systems (e.g. navigation devi-
ces, telephone systems). These allow you to
save and edit data required for the operation
of the respective device.
Further information on operation (e.g. on
deleting data) can be found in the separate
operating instructions. 26
Introduction

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Occupant safety
Important safety notes
The seat belts, together wit hSRS (Supple-
mental Restrain tSystem), are complemen-
tary, co-ordinated restrain tsystems
(Y page 43). They reduce the ris kofinjury
in specific, pre-defined types of accident sit-
uations and thereby increase occupant
safety .However, seat belts and airbags gen-
erally do not protec tagainst objects pene-
trating the vehicle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly (Y page 104).
R the seat belt has been fastened properly
(Y page 51).
R the airbags can inflate unrestricted if
deployed (Y page 44).
R the steering wheel is adjusted properly
(Y page 104).
R the restraint systems have not been modi-
fied.
i An airbag increases the protection of
vehicle occupants wearing a seat belt.
However, airbags are only an additional
restraint system which complements, but
does not replace, the seat belt. All vehicle occupants must wear their seat belt cor-
rectly at all times, even if the vehicle is
equipped with airbags. The airbags are not
deployed in all types of accidents. For
example, if the protective capacity of cor-
rectly fastened seat belts is not increased
by deploying the airbags, the airbags will
not deploy. Airbag deployment only pro-
vides increased protection if the seat belt
is worn correctly because:
R
the seat belt helps to keep the vehicle
occupant in the best position in relation
to the airbag.
R in a head-on collision, for example, the
seat belt prevents the vehicle occupant
from being propelled towards the point
of impact. It can thus reduce the risk of
injury.
In accidents in which an airbag is deployed,
it provides increased protection only if the
seat belt is worn correctly. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident .More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint systems not functioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, belt ten-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an accident despite
the deceleration force being sufficient to trig-
ger the systems, or could be triggered unin- 42
Occupant safetySafety

Driver's airbag
:deploys in front of the
steering wheel; front-passenge rfront air-
bag ;deploys in front of and above the glove
compartment.
They are deployed:
R at the start of an accident with a high rate
of vehicle acceleration or deceleratio nina
longitudinal direction
R if the system determines that airbag
deploymen tcan offer additional protection
to that provided by the seat belt
R if the seat belt is fastened
R independently of other airbag sinthe vehi-
cle
If the vehicle overturns, the front airbags are
generally not deployed. The front airbags are
deployed if the system detects high vehicle
deceleration in a longitudinal direction.
Front-passenger airbag ;is only activated if
the system determines that the front-
passenger seat is occupied. The 4
PASSENGER AIRBAG OFF indicator lamp on
the centre console is not lit (Y page 56).
This means that a child restraint system with-
out automatic child seat recognition has been
fitted to the front-passenger seat, or that a
child restraint system with automatic child
seat recognition has been fitted incorrectly.
! Do not place heavy objects on the front-
passenger seat. The system may then
detect that the seat is occupied and if there
is an accident, the restraint systems on the
front-passenger side could be deployed. Have restraint systems that have been trig-
gered replaced.
Driver's kneebag i
The driver's kneebag is only available in
certain countries.
The driver's kneebag increases protection of
the driver against:
R knee injuries
R thigh injuries
R lower leg injuries Driver's kneebag
:is always deployed along
with the driver's airbag and inflates under-
neath the steering column.
Sidebags G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Ben zvehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre. 46
Occupant safetySafety