2011 MERCEDES-BENZ E-CLASS SALOON service

When deployed, the sidebags offer additional
protection for the thorax of the vehicle occu-
pants on the side of the vehicle on which the
impact occurs
.However, they do not protect
the:
R head
R neck
R arms Example: Saloon
Fronts
idebags :and rear sidebags ;
deploy nex tto the outer seat cushions.
The sidebags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of the use of the seat belt
R independently of the front airbags
R independently of the belt tensioners
If the vehicle overturns, the sidebags are gen-
erally not deployed. Exception :ifthe system
detects high vehicle deceleration or acceler-
ation in a lateral direction and determines
that deployment can offer additional protec-
tion to that provided by the seat belt.
Pelvis bags i
Pelvisbags are only available in certain
countries. G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you only use seat covers that have been approved
for Mercedes-Ben
zvehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
Pelvisbag deployment enhances the level of
protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs. Pelvisbags
:deploy nextt o and below the
outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of the use of the seat belt
R independently of the front airbags
R independently of the belt tensioners
If the vehicle overturns, the pelvisbags are
generally not deployed. Exception :ifthe sys-
tem detects high vehicle deceleration or
acceleration in a lateral direction and deter-
mines that deployment can offer additional
protection to that provided by the seat belt.
Windowbags The windowbags enhance the level of protec-
tion for the head, but not chest or arms, of the Occupant safety
47Safety Z

More information about seat-belt adjust-
ment,ac onvenience function integrated into
PRE-SAFE ®
, can be found in the "Seat-belt
adjustment" section (Y page 51).NECK-PRO head restraints
The NECK-PRO head restraints increase pro-
tection to the driver's and front passenger's
head and neck.T o this end, the NECK-PRO
head restraints on the driver's and front-
passenger seats are moved forwards and
upwards in the event of a rear-end collision of
a certain severity. This provides better head
support. G
WARNING
Only use head restraint covers which have
been tested and approved by Mercedes-Benz
for your vehicle model.
The use of non-approved head restraint cov-
ers may prevent NECK-PRO head restraints
from triggering properly. Consequently, the
NECK-PRO head restraints cannot provide the
intended level of protection.
Consult a Mercedes-Benz Service Centre
regarding availability.
If the NECK-PRO head restraints have been
triggered in an accident, reset the NECK-PRO
head restraints on the driver’s and front-
passenger seat (Y page 49). Otherwise, the
additional protection will not be available in
the event of another rear-end collision. You
can recognise when NECK-PRO head
restraints have been triggered by the fact that
they have moved forwards and can no longer
be adjusted. Resetting triggered NECK-PRO head
restraints
Following a rear-end collision, Mercedes-
Benz recommends that you have NECK-PRO
head restraints checked at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. i
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Example: Saloon
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint. Seat belts
Important safety notes Seat belts are the most effective means of
restraining the movement of vehicle occu-
pants in the event of an accident. This
reduces the risk of vehicle occupants coming
into contact with parts of the vehicle interior.
G
WARNING
A seat belt which is not worn correctly, or
which has not been engaged in the seat belt
buckle correctly, cannot provide the intended
level of protection. Under certain circumstan- Occupant safety
49Safety
Z

Bel
ttensioners, belt force limiters The fron
tseat belts and the outer seat belts
in the rear are equipped with belt tensioners.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
Belt tensioners do not correct incorrect seat
positions or incorrectly fastened seat belts.
Belt tensioners do not pull vehicle occupants
back towards the backrest.
If the seat belt is also fitted with a belt force
limiter and this is triggered, the force exerted
by the seat belt on the vehicle occupan tis
reduced.
The belt force limiters on the front seats are
synchronised with the front airbags. They
take on a part of the deceleration force,
resulting in the force exerted on the occupant
being distributed over a greater area.
The beltt ensioners can only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" (Y page 43).
R the belt tongue is engaged in the buckle on
each of the three-poin tseat belts in the
front.
The belt tensioners on the outside seats in the
rear compartment are triggered independ-
ently of the lock status of the seat belts.
The belt tensioners are triggered depending
on the type and severity of an accident:
R if, in the event of a head-on or rear-end col-
lision, the vehicle decelerates or acceler-
ates rapidly in a longitudinal direction dur-
ing the initial stages of the impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle deceler-
ates or accelerates rapidly in a lateral direc-
tion
R if in certain situations where the vehicle
overturns and the system determines that
it can provide additional protection If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The
6SRS warning lamp
lights up. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at a qualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners. Any Mercedes-Benz
Service Centre can provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat.
Otherwise, the belt tensioner could be trig-
gered in the event of an accident. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R children less than 1.50 m tall and under
twelve years of age must always be secured
in special child restraint systems on a suit-
able vehicle seat. This is necessary
because the seat belts are not designed for
children.
R do not secure children less than 1.5 0mtall
and under twelve years of age on the front-
passenge rseat. Exception :ifthe vehicle is
equipped with automatic child seat recog-
nition on the front-passenger seat and the Children in the vehicle
53Safety
Z

child is secured in a chil
drestrain tsystem
with transponders for automati cchild seat
recognition
R if you secure a forward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible.
R children must never travel sitting on the lap
of another occupant. Due to the forces
which occur in the event of a sudden
change of direction, heavy braking or an
accident, it would not be possible to
restrain the child. The child could be thrown
against parts of the vehicle interior and be
seriously or even fatally injured. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
Child restraint systems should be fitted to the
rear seats. Children are generally better pro-
tected there.
The entire base of the child restraint system
must always rest on the seat cushion. There-
fore, never place objects, e.g. a cushion,
under the child restraint system.
Only use child restraint systems with the orig-
inal cover designed for them. Only replace
damaged covers with genuine Mercedes-Benz
covers.
We recommend the use of child restraint sys-
tems which have been approved for
Mercedes-Ben zvehicles.
If a child is travelling in your vehicle, secure
the child using a child restraint system which
is appropriate to the size, age and weight of
the child and recommended for Mercedes- Benz vehicles. You should preferably fit the
restraint system to a suitable rear seat. You
can also secure the child in the integrated
child seat (Y
page 60). Make sure that the
child is secured in a child restraint system
throughout the trip.
Mercedes-Benz recommends that you only
use the child restraint systems listed at
(Y page 67).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. They could injure them-
selves on parts of the vehicle. They could also
be seriously or even fatally injured by pro-
longed exposure to extreme heat or cold.
Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys-
tem could heat up and the child could burn
herself/himself on them.
If a child opens a door, the child or other per-
sons could be injured as a result. They could
get out and injure themselves or be injured by
a passing vehicle.
Also observe the notes on HOLD .Relevant
information can be found in the index. G
WARNING
Unsecured or incorrectly positioned loads
increase the risk of injury for children and all
other occupants in the event of:
R an accident
R a braking manoeuvre
R a sudden change of direction
Do not carry heavy or hard objects in the vehi-
cle interior unless they are secured. You will 54
Children in the vehicleSafety

find further information under "Loading guide-
lines" in the index.
Child seat on the front-passenger seat Warning notice on the front-passenger sun visor
Warning symbol for a rearward-facing child
restraint system G
WARNING
If the front-passenger airbag is not disabled:
R a child secured in a child restraint system
on the front-passenger sea tcould be seri-
ously and even fatally injured by the front-
passenger airbag deploying. This is espe-
cially a risk if the child is in the immediate
vicinity of the front-passenger airbag when
it deploys.
R never secure a child on the front-passenger
seat in a rearward-facing child restraint sys- tem. Only secure a rearward-facing child
restraint system on a suitable rear seat.
R always move the front-passenger seat to
the rearmost position if you secure a child
in a forward-facing child restraint system
on the front-passenger seat.
The front-passenger airbag is not disabled:
R on vehicles without automatic child seat
recognition on the front-passenger seat
R in vehicles with automatic child seat rec-
ognition in the front-passenger seat, if no
special child restraint system with trans-
ponders for automatic child seat recogni-
tion in the front-passenger seat has been
fitted
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the
PASSENGER AIRBAG OFF indicator lamp
4 is not lit.
To make you aware of this danger, a corre-
sponding warning sticker has been affixed on
the dashboard and on both sides of the sun
visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre.
Do not use a rearward-facing child restraint
system for a child on aseat which is already
protected by an airbag. Children in the vehicle
55Safety Z

Problems with child seat recognition
Problem Possible causes/consequences and
M Solutions
The
4 PASSENGER
AIRBAG OFF indicator
lamp on the centre con-
sole is lit. As
pecial Mercedes-Benz child seat with a transponder for auto-
matic child seat recognition has been fitted to the front-passenger
seat. The front-passenger airbag has therefore been disabled as
desired. G
Risk of injury
There is no child seat fitted to the front-passenger seat. Automatic
child seat recognition is malfunctioning.
It is also possible that the 6SRS warning lamp lights up and/
or the 4PASSENGER AIRBAG OFF indicator lamp does not light
up briefly when you switch the ignition on.
X Remove electronic equipment from the front-passenger seat,
e.g.
R
laptop
R mobile phone
R cards with transponders, such as ski passes or access cards
If the 4 PASSENGER AIRBAG OFF indicator lamp is still lit:
X Visit a qualified specialist workshop. Integrated child seat
Important safety notes
G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R you must follow the manufacturer's instal-
lation instructions for the child seat when
fitting the integrated child seat (ICS) pad-
ded play table and side head restraint and
when fastening the seat belt.
R do not modify the integrated child seat, the
ICS padded play table or the side head
restraint. Do not use protective covers.
R make sure that the ICS padded play table
and the side head restraints do not become trapped or damaged. This could happen
when you
-
close the doors
- adjust the seat
- store the ICS padded play table and the
side head restraints
- transport heavy objects
R replace the integrated child seat, the pad-
ded play table and the side head restraints
if these were damaged or subjected to
heavy loads during an accident.
R note: children who weigh less than
12.5 kg require a different child restraint
system. Information about other child
restraint systems is available from any
Mercedes-Benz Service Centre.
R the vehicle's rear seat backrest must be
locked in position. 60
Children in the vehicleSafety

Example: Saloon
:
Side head restraints
; ICSp added play table
= Seat belt guide points
? Left leg
A Integrated child seat
B Right leg
Fitting the ICS padded play table
X Fold out integrated child seat
A(Y page 60).
X Place the child on integrated child seat A.
X Fold both legs ?and Bdown.
X Place ICS padded play table ;over inte-
grated child seat A. G
WARNING
Make sure that:
R the belt is routed as described below.
R the seat belt is no ttwisted.
R the ICS padded play table is righ tup against
the child's body.
R the belt strap is not trapped or twisted and
does not rub against any sharp edges.
Otherwise, it may not be possible to restrain
the child in the event of an accident, sudden
braking or abrupt change in direction and this
could result in serious or even fatal injury to
the child. X
Pull the seat belt smoothly from the inertia
reel.
X Attach the lower and upper sections of the
belt in left seat belt guide point =.
X Guide both sections of the belt to right seat
belt guide point =and attach.
X Engage the seat belt tongue in the belt
buckle.
X Slide ICS padded play table ;close to the
child's body.
X Pull both parts of the belt tight .Make sure
that the seat belt is no ttwisted.
X Adjust the head restrain tifnecessary; see
(Y page 108).
Side head restraints for the integrated
child seat Use the side head restraint
sinaccordance
with the instructions in table (Y page 60).
i Should a side head restraint be required
for the second integrated child seat, this
can be ordered at any Mercedes-Benz
Service Centre. Example
:Saloon G
WARNING
If you do not secure the side head restraint at
the anchor points intended, it cannot provide
the intended level of protection .Itwould then
not be possible to protect the child in the
event of an accident, sudden braking or
abrupt change in direction and this could
result in serious or even fatal injury to the
child. Children in the vehicle
63Safety
Z

Suitable positioning of the child restraint systems
Key to the letters used in the table:
XS
eat which is unsuitable for children in this weight category.
US uitable for child restraint systems in the Universal category that are approved for use in
this weigh tcategory.
LS uitable for child restraint systems as recommended, see the following table of "Recom-
mended child restraint systems" (Y page 67). Sea
tpositions Weigh
tcatego-
ries Front-passenger seat Rear seat
Front-
passenge
rair-
bag is not disa-
bled: The front-
passenger air-
bag is disa-
bled
3 Left, right Centre
Group 0: up to
10 kg
X
U
4 U U
Group 0+: up
to 13 kg
X
L
4 U U
Group I: 9 to
18 kg
L
4 L
4 U U
Group II: 15 to
25 kg
L
4 L
4 U U
Group III: 22 to
36 kg
L
4 L
4 U U
i
Vehicles with a folding bench seat in the load compartment (Estate): information on child
restraint systems on the folding bench seat can be obtained at any Mercedes-Ben zService
Centre.
"Universal" category child restraint systems can be recognised by their orange approval label.
3 Vehicles with automatic child seat recognition on the front-passenger seat: a child restraint system of the
"Universal" category with a transponder for automatic child seat recognition must be fitted. The 4
PASSENGER AIRBAG OFF indicator lamp must be lit.
4 Move the front-passenger seat to the rearmost and lowest position and the belt outlet height to the lowest
position. Children in the vehicle
65Safety Z