2011 MERCEDES-BENZ E-CLASS CABRIOLET ignition

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/&button.
If this does not work:
X Check the key battery and replace it if necessary (Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element.
X Have the key checked at aqualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. There is interference from
apowerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button. There is
afault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have KEYLESS-GO checked at aqualified specialist workshop.
If this does not work:
X Check the key battery and replace it if necessary (Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. You have lost
akey. X
Have the key cancelled at aMercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 76
KeyOpening and closing

Problem Possible causes/consequences and
M Solutions
The key cannot be
turned in the ignition
lock. The key has been in position
0for aconsiderable time.
X Remove the key and reinsert it into the ignition lock.
X Check the starter battery and charge it if necessary
(Y page 305).
X Start the engine. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 305).
or
X Jump-start the vehicle (Y page 309).
or
X Consult aqualified specialist workshop. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
ar esult, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivat ethe interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked. Doors
77Opening and closing Z

Only for the United Kingdom:
if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 69) before you lock the vehicle with
the key. The doors can then be opened from
the inside after the vehicle has been locked
from the outside with the key. X
Pull door handle ;.
If the door is locked, lockin gknob :pops
up. The door is unlocked and can be
opened.
i When adoor is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the batter yisdischarged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
forc ethe door to close. You could other-
wise damage the door or the side window. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the key or KEYLESS-GO. X
To unlock: press button :.
X To lock: press button ;. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on adynamom-
eter. X
To deactivate: press and hold button :
for about five seconds until atones ounds.
X To activate: press and hold button ;for
about five seconds until atones ounds.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 228). 78
DoorsOpening and closing

The switches for all side windows are located
on the driver's door. There is also aswitch on
the front-passenger door as well as on the
doors in the rear compartment on the left and
right-hand sides for the respective side win-
dow.
The switches on the driver's door take prec-
edence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 61).
X Turn the key to position 1or 2in the ignition
lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i You can use the automatic operation fea-
ture when opening or closing the fronts ide
windows .Todoso, press or pull the switch
to just beyond the point of resistanc einthe
relevant direction .You can stop automatic
operation by pressing or pulling again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened. Opening and closin
gall side windows
(Cabriolet)
X Open the cover on the lower centre con-
sole.
The switch for all side windows is under the
cover. X
To open all side windows manually:
press switch :as far as the point of resist-
ance.
X To open all side windows fully: press
switch :beyond the point of resistance.
X To close all side windows: pull
switch :. Convenience opening (Coupé)
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblind
R switch on the seat ventilation for the driv-
er's seat
i The convenienc eopening feature can
only be operated using the key. The key
must be close to the driver's door handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the %button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblind of the panorama sliding
sunroof is closed, the roller sunblind is
opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Side windows
83Opening and closing Z

Convenience closing (Coupé)
General notes When you loc
kthe vehicle, you can simulta-
neously:
R close the side windows
R close the panorama sliding sunroof
On vehicles with apanorama sliding sunroof,
you can then close the roller sunblind. G
WARNING
When using the convenience closing feature,
make sure that nobody can become trapped.
Proceed as follows if there is arisk of entrap-
ment:
With the key:
R release the &button.
R press and hold the %button until the
side windows and the panorama sliding
sunroof open again.
With KEYLESS-GO:
R release the sensor surface on the door han-
dle.
R pull the door handle immediately and hold
it.
The side windows and the panorama sliding
sunroof open.
Using the key i
The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the &button until the
side windows and the panorama sliding
sunroof are fully closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with apanorama sliding sunroof:
X Press and hold the &button again until
the roller sunblind of the panorama sliding
sunroof closes. X
To interrupt conveniencec losing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface :on the
door handle until the side windows and the
panorama sliding sunroof are fully closed.
i Make sure you only touch recessed sen-
sor surface :.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with apanorama sliding sunroof:
X Touch recessed sensor surface :on the
door handle again until the roller sunblind
of the panorama sliding sunroof closes.
X To interrupt conveniencec losing:
release recessed sensor surface :on the
door handle. Resetting the side windows
You must reset each side window if aside
window can no longer be closed fully.
X Close all the doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed. (Y page 82).
X Hold the switch for an additional second. 84
Side windowsOpening and closing

If the side window opens again slightly:
X Immediately pullt he corresponding switch
on the door control panel until the side win-
dow is completel yclosed (Y page 82).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeatt he steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in th ewindow guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see th ecause. G
WARNING
Closing the side windows with increased force
or without the anti-entrapmen tfeature could
lead to serious or even fatal injury. Make sure
that nobody can becom etrapped when clos-
ing the side windows.
If as ide window is obstructed during closing
and reopen sagain slightly:
X Immediately afte rthe window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If as ide window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Soft top (Cabriolet)
Important safety notes
You can open or close the soft top:
R when the vehicle is stationary or
R when driving up to aspeed of 40 km/h.
If there is astrongh ead wind, it may not be
possible to close the soft top fully.Int his
case, reduce speed or stop in order to close
the soft top fully.
For safety reasons, Mercedes-Ben zrecom-
mends that you only open or close the soft
top when the vehicle is stationary. G
WARNING
Only drive with the soft top fully open or
closed.
If the soft top does not open or close fully, the
soft-top hydraulics are depressurised and the
soft top is lowered:
R after about seven minutes if the ignition is
switched on
R immediately if the ignition is switched off
Aw arning tone sounds shortly beforehand.
The Top being opened message appear
sin
th em ultifunction display.
Loc kthe soft top again before driving on. Oth-
erwise, the unlocked soft top could open dur-
ing the journey and cause you to lose control
of your vehicle. You or other persons could be
injured as aresult.
! Never sit on the soft-top compartment
cover and do not store any heavy objects
on it. You will otherwise damage the soft
top and soft-top compartmentc over of the
vehicle.
! When opening and closing the soft top,
make sure that:
R there is sufficient clearance above it, as
the soft top swings upwards
R the boot separator is closed.
R the boot is only loaded to below the boot
separator. Soft top (Cabriolet)
85Opening and closing Z

R
the boot separator is not pushe dupby
the load.
R the boot li disclosed.
R no objects ar eonthe soft-top compart-
ment cover
R the fabri cisn ot dirty ,wetor frozen.
Yo uc ould otherwis edamag ethe soft top,
boot and other parts of the vehicle.
i Make sure tha tthe soft top is dry and
clean before closing it. Otherwise, water or
dirt could enter the vehicle interior or boot. Opening and closing with the soft-top
switch
Important safety notes G
WARNING
Make sure nobody can be trapped or injured
by moving parts, such as the soft-top linkage
or soft-top compartmentc over, when opening
or closing the soft top.
Release the soft-top switch in the event of
danger. The soft-top mechanism stops imme-
diately. G
WARNING
If the vehicle speed exceeds 40 km/h, the
soft top stops the opening or closing move-
ment and remains in that position. This could
impair your rear view. At high speeds, the soft
top may be damaged.
Reduce your speed to below 40 km/hors top
the vehicle in accordanc ewith the traffic con-
ditions. Press the soft-top switc hagain in
order to open or clos ethe soft top fully.
Opening and closing X
Make sure that the boot separator is closed
(Y page 92).
X Close the boot lid. X
Turn the key to position 2in the ignition
lock.
X Open the cover on the lower centr econ-
sole. X
To open: pull soft-top switch :until the
entire soft top is stowed away in the boot.
The Top in operation message appears
in the multifunction display.
If, when opening, you drive at speeds above
40 km/h, the opening procedure is stop-
ped and in the multifunction display, you
see the Open/close top completely message. Reduce your speed again to
below 40 km/h and pull the soft-top switch
again, to open the soft top fully.
i The side windows close if you keep on
pulling the soft-top switch.
X To close: press and hold soft-top
switch :until the soft top is fully closed.
The Top in operation message appears
in the multifunction display.
If, when closing, you drive at speeds above
40 km/h, the closing procedure is stopped
and in the multifunction display, you see
the Open/close top completely mes-
sage. Reduce your speed again to below
40 km/h and push the soft-top switch
again, to clos ethe soft top fully.
i The side windows close if you keep on
pressing the soft-top switch. 86
Soft top (Cabriolet)Opening and closing

Opening and closing with the key
Important safet ynotes G
WARNING
Make sure nobody can be trapped or injured
by movin gparts such as the soft-top linkage
or soft-top compartment cover when opening
or closing the soft top.
If there is arisk of entrapment ,immediately
release the %or& button on the key.
The soft-top mechanism stops immediately.
Opening and closing i
The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X To open: press and hold the %button
on the key until the soft top is fully opened.
The Top in operation message appears
in the multifunction display. The seat ven-
tilation is switched on. The rear side win-
dows open.
X To close: press and hold the &button
on the key until the soft top is fully closed.
The Top in operation message appears
in the multifunction display. The soft top
and the side windows close. Closing the soft top manually
If the soft top cannot be closed automatically,
chec kthe following points:
R Is the boot separator engaged
(Y page 92)?
R Are the head restraintsont he rear bench
seats extended?
R Is the boot lid closed?
R Is the on-board voltage sufficient?
Start the engine if necessary.
If automatic operation still does not work, the
soft top can be closed manually.
This work must be performed by two persons. i
Closing the soft top manually is acom-
plex, technically demanding process which
requires agreat deal of force. Only close
the soft top manually in extreme emergen-
cies. In these situations, it is better to get
in touch with aqualified specialist work-
shop, e.g. aMercedes-Ben zService
Centre. G
WARNING
Remove wristwatches and any jewellery such
as rings or bracelets .You could otherwise get
caught, injured and damage the vehicle.
Always grip the soft top at the indicated grip-
ping points when closing the soft top man-
ually.Y ou could otherwise be injured.
X Depress the parking brake.
X Open the side windows.
X Lower the head restraint s(automatically
(Y page 103) or manually (Y page 103)).
X Remove the key from the ignition lock.
X Open the boot.
X Take the two straps out of the vehicle tool
kit (Y page 295).
X Take the hex-socket wrench out of the
Owner's Manual walleta nd keepitwith
you. X
To ope nthe cove ronthe left hand side
in the boot: turn rotary catch :anti-
clockwise and fold down cover ;. Soft top (Cabriolet)
87Opening and closing Z