2011 MERCEDES-BENZ CL-Class emergency towing

Maximum permissible tire
pressure (definition) ....................... 459
Maximum tire load .........................452
Maximum tire load (definition) .......459
Optional equipment weight
(definition) ..................................... 460
PSI (pounds per square inch)
(definition) ..................................... 459
Replacing ....................................... 460
Service life ..................................... 440
Sidewall (definition) .......................460
Speed index (definition) .................458
Storing ........................................... 461
Structure and characteristics
(definition) ..................................... 457
Temperature .................................. 453
TIN (Tire Identification Number)
(definition) ..................................... 460
Tire bead (definition) ......................459
Tire pressure (definition) ................459
Tire pressures (recommended) ......458
Tire size (data) ............................... 461
Tire size designation, load-bearing
capacity, speed index ....................454
Tire tread ....................................... 439
Tire tread (definition) .....................459
Total load limit (definition) .............460
Traction ......................................... 453
Traction (definition) .......................460
Tread wear ..................................... 453
Uniform Tire Quality Grading
Standards ...................................... 452
Uniform Tire Quality Grading
Standards (definition) ....................458
Unladen weight (definition) ............459
Wear indicator (definition) .............460
Wheel rim (definition) ....................458
Tires and wheels (important safety
information) ....................................... 438
Toggling .............................................. 185
Tone settings Balance and fader ..........................125
Treble and bass ............................. 125
Top Tether ............................................ 59
Towing Important safety guidelines ...........430
Installing the towing eye ................431
Removing the towing eye ...............432Traffic jam function ........................... 155
Traffic Program Switching off .................................. 124
Traffic report
Real-time traffic report ..................161
Traffic report read-aloud function ... 159
Traffic reports .................................... 159
Transfer case ..................................... 281
Transmission position display ......... 276
Transmission positions .................... 276
Treble and bass Adjusting ....................................... 125
Trip computer (on-board
computer) .......................................... 332
Trip odometer Calling up ....................................... 332
Resetting (on-board computer) ......333
True Image™ ...................................... 127
Trunk Automatic opening ..................... 82, 83
Emergency release ..........................84
Important safety guidelines .............81
Limiting the opening angle ............. 234
Locking separately ...........................83
Trunk lid
Display message ............................ 372
Trunk lid opening height
restriction .......................................... 234
trunk load (maximum) ...................... 474
Turn signal (display message) ......... 356
Turn signals ....................................... 246
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................80
From inside the vehicle (central
unlocking button) ............................. 79
Using the telephone .......................... 184
20Index

V
Vanity mirror Sun visor ........................................ 388
Vehicle
Data acquisition ............................... 27
Emergency unlocking .......................80
Equipment ....................................... 23
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 341
Loading .......................................... 448
Lowering ........................................ 425
Maintenance .................................... 24
Parking up ..................................... 286
Raising ........................................... 422
Reporting problems .........................26
Towing away .................................. 430
Tow-starting ................................... 430
Transporting .................................. 433
Vehicle data
see Technical data
Vehicle dimensions ........................... 474
Vehicle identification number see VIN
Vehicle identification plate .............. 467
Vehicle level ...................................... 304
Active Body Control .......................305
Vehicle level (display message) ....... 364
Vehicle tool kit .................................. 420
Vehicle weights ................................. 474
Video (DVD) ........................................ 335
Video DVD Fast forward/rewind ...................... 225
Operation ....................................... 223
Pause function ............................... 226
Selecting ........................................ 225
Selecting a film/title ...................... 226
Selecting a scene/chapter ............226
Stop function ................................. 226
Video DVD (on-board computer) ...... 335
Video DVD mode Switching to ................................... 224
VIN ...................................................... 467
Voice Control System Settings ................................. 130, 131Volume
Adjusting ....................................... 124
Navigation announcements ...........124
Phone calls .................................... 124
W
Warning and indicator lamps ABS ................................................ 377
Brakes ........................................... 375
Check Engine ................................. 380
ESP ®
.............................................. 378
ESP ®
OFF ....................................... 379
Fuel tank ........................................ 380
Overview .......................................... 33
Reserve fuel ................................... 380
Seat belt ........................................ 376
SRS ................................................ 379
Tire pressure monitor ....................381
Warranty ............................................ 466
Waveband Switching (radio) ............................ 196
Wheel bolt tightening torque ........... 425
Wheel chock ...................................... 422
Wheels Changing/replacing .......................460
Changing a wheel .......................... 421
Checking ........................................ 438
Cleaning ......................................... 412
Mounting a wheel .......................... 424
Removing a wheel ..........................424
Storing ........................................... 461
Tightening torque ........................... 425
Wheel size/tire size .......................461
Window curtain air bag
Display message ............................ 347
Operation ......................................... 46
Windows
see Side windows
Windows (cleaning instructions) ..... 413
Windshield Defrosting ...................................... 260
Infrared reflective .......................... 400
Windshield washer fluid (display
message) ............................................ 373
Windshield washer system Adding washer fluid .......................408
Notes ............................................. 473
Index21

Socket in the cockpitXOpen the glove box (Y page 384).XLift up the cover of socket :.
Socket in the trunk
The socket is located in the cargo
compartment on the right-hand side trim.
XLift up the cover of socket :.
mbrace20
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
RUSA: Response Center under
1-888-990-9007
RCanada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com21.
The mbrace system is available if:
Rit has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
Rthe battery is sufficiently charged.
Rthe corresponding cellular phone network
is available for transmitting data to the
customer center.
iDetermining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
Rautomatic and manual emergency call
RRoadside Assistance call
RMB info call
20The system is called TELEAID in Canada.21USA only.
Features391Loading, stowing and featuresZ

To control the volume during an mbrace call,
proceed as follows:XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 109).
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 22
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
The COMAND display shows Emergency
Call Activated and the audio system is
muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
22 USA only.392FeaturesLoading, stowing and features

The COMAND display shows the Emergency
Call Activated message.
All important information on the emergency
is compiled, for example:
Rcurrent location of the vehicle (as
determined by the GPS system)
Rvehicle model
Rvehicle color
Rvehicle identification number
iIf the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
You can continue to operate climate
control via the automatic climate control
functions (Y page 257).
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
iIf no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iDuring the emergency call, the telephone
is switched off automatically. The
telephone must be switched back on for
further use.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.
XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.
XWait for the voice connection with the
Response Center.
XAfter the emergency call is ended, close
cover :.
GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call button
XOpen the stowage compartment under the
armrest (Y page 385).
Features393Loading, stowing and featuresZ

XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display. The COMAND display shows the
Information Call Activated message.
The audio system or COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the S
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 24
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the COMAND telephone keypad.
Downloading destinations in COMAND
i The components and operating principles
of COMAND can be found on
( Y page 108).
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
24 USA only.Features395Loading, stowing and featuresZ

You are prompted to confirm route guidance
to the entered address.XUsing the COMAND controller XVY (slide)
and cVd (turn) to select Yes and confirm
by pressing W.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 392) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 25
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic service call
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
25 USA only.396FeaturesLoading, stowing and features