2011 MERCEDES-BENZ C-CLASS SALOON door lock

Display messages Possible causes/consequences and
M Solutions
With the Hold function activated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. Mor? G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. Rear left seat
backr. not locked
or
Rear right seat backrest not locked G
Risk of injury
Vehicles with the through-loading feature in the rear bench seat:
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push the backres tback until it engages . 284
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Check trailer
hitch lock G
Risk of accident
Vehicles with a retractable trailer coupling:
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 217). Pwr. steering
malfunc. G
Risk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up
washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 325).Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Display messages
285On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
While the HOLD function or DISTRONIC PLU
Sis active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. Mor? G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Rear left seat
backrest not locked
or
Rear right seat backrest not locked G
Risk of injury
Saloon with through-loading feature in the rear bench seat:
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push the backres tback until it engages. 286
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Key not detected
(White display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of th ekey with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Change the location of the key with the KEYLESS-GO functions
in the vehicle.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. +
Insert key KEYLESS-GO is temporarily malfunctioning or is defective.
Awarn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visi taqualified specialist workshop. Close doors
to lock veh. At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Key (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Â
Key does not
belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. Â
Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐
ies The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 86). Display messages
289On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
Â
Key not detec‐
ted (red display mes-
sage) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected
(White display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Â
Remove starting
button, then
insert key KEYLESS-GO is temporarily malfunctioning or is defective.
Awarn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visi taqualified specialist workshop. Â
Close doors to
lock vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. 290
Display messagesOn-board computer and displays

X
Remove stowage well :.X
To remove the spare wheel or
"Minispare "emergency spare wheel:
remove vehicle tool kit tray :.
X Turn stowage well ;anti-clockwise and
remove it.
X Remove the spare wheel or "Minispare"
emergency spare wheel =.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 341). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R a spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 345)
i Vehicle preparatio nis not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre. X
Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 153).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle (Y page 334) a
suitable distance away. Observe legal
requirements. TIREFIT kit
Using the TIREFIT kit You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread. Flat tyre
337Breakdown assistance

Securing the vehicle on slight downhill gradients
(example: Saloon)
X
On downhill gradients: place chocks or
othe rsuitable items in fron tofthe wheels
of the front and rear axle.
Raising the vehicle G
WARNING
The jack is intended only for lifting the vehicle
briefly for wheel changes.
The vehicle must be placed on stands if you
intend to work under it.
Make sure that the jack is placed on a firm,
non-slip, level surface. Do not use wooden
blocks or similar objects as a jack underlay.
The vehicle could otherwise slip off the jack
and seriously injure you.
Do not start the engine at any time while the
wheel is being changed.
Do not lie under the vehicle when it is being
supported by the jack. If you do not raise the
vehicle as described, it could slip off the jack
(e.g. if the engine is started or a door or the
boot lid/tailgate is opened or closed) and
seriously injure you. G
WARNING
If you fail to position the jack correctly, the
vehicle may:
R slip off the jack
R injure you or others
R be damaged.
Therefore, make sure that the jack is posi-
tioned correctly in the respective jacking points. Before positioning the jack, remove
any dirt that may have collected in the jacking
points. Please note that you must position the
jack in the opening of the jacking point.
X
Using wheel wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts com-
pletely.
The jacking points are located just behind the
front wheel arches and just in front of the rear
wheel arches (arrows). Jacking points (example: Saloon)
X
Position jack =at jacking point ;. Flat tyre
343Breakdown assistance Z