2011 MERCEDES-BENZ C-CLASS ESTATE battery

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 193) or DISTRONIC
PLUS (Y page 183).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 154). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 350).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
159Driving and parking Z

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the key to position 0(Ypage 153) in the ignition lock
immediately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least five litres of diesel.
X Turn the ignition on for at least 10 seconds (Y page 153).
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately 10 seconds
(Y page 153).
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 86).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 172). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Refuelling
173Driving and parking Z

Parking brake
X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
X Disconnect the battery (Y page 348) or
connect it to a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Engine oil
! Vehicles with adiesel particle filter:
If the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This can lead to engine
damage. Therefore, if you frequently drive
short distances, make sure to drive on
motorways or country roads for 20 minutes
at least every 500 km. Brakes
Important safety notes G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
Make sure that other road users are not
endangered by your braking.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must shift to a lower gear in good time or, Driving tips
175Driving and parking Z

Example: roundabout
The current speed is maintained:
R
approximately 10 seconds before the
roundabout/T junction and for approx-
imately 1.5 seconds when driving on the
roundabout
R approximately 12 seconds before reaching
a motorway exi tand approximately 4sec-
onds after the motorway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be oper-
ated, activated or deactivated by a passenger
or from outside the vehicle.
DISTRONIC PLUS does not replace the park-
ing brake and must not be used for parking.
The DISTRONIC PLUS braking effect is can-
celled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected. If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in fron tis stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle
in front.T he specified minimum distance is
set using the control on the cruise control
lever.
You will see a warning message in the multi-
function display if DISTRONIC PLUS is acti-
vated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
Select Park (P) X
Move the selector lever to Pto prevent the
vehicle from rolling away.
DISTRONIC PLUS is deactivated. The warn-
ing message in the multifunction display
disappears.
The horn will also sound at regular intervals if
DISTRONIC PLUS is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet
The sounding of the horn alerts you to the fact
that the vehicle has been parked while DIS-
TRONIC PLUS is still activated. The sound
becomes louder if you attempt to lock the
vehicle. The vehicle is not locked until DIS-
TRONIC PLUS is deactivated. Driving systems
187Driving and parking Z

The braking effect of the HOLD function is
cancelled and the vehicle could roll away if:
R
the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
You will see a warning message in the multi-
function display if the HOLD function is acti-
vated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
For vehicles with manual transmission:
Brake immediately X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out. This deactivates the
HOLD function.
On vehicles with automatic transmission:
Select Park (P) X
Move the selector lever to Pto prevent the
vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction dis-
play disappears.
Ah orn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func-
tion is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a fault in the system or power supply
while the HOLD function is activated, the
Brake immediately message is shown in
the multifunction display .Immediately
depress the brake firmly until the warning
message in the multifunction display goes
out.
On vehicles with automatic transmission, you
can also shift into position P.This deactivates
the HOLD function. RACE START
Important safety notes i
RACE START is only available in AMG vehi-
cles.
RACE START enables optimal acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface. G
WARNING
RACE START is only available when SPORT
handling mode is activated. SPORT handling
mode will only be able to stabilise the vehicle
to a limited degree if the vehicle starts to skid
or a wheel starts to spin. The vehicle is there-
fore harder to control at the threshold range.
You could lose control of the vehicle and
cause an accident.
RACE START should only be used on closed
off circuits. Always adapt your driving style to
suit the prevailing road and weather condi-
tions. 194
Driving systemsDriving and parking

X
Place the protective cap on the ball cou-
pling.
The release wheel is located behind the left-
hand side trim panel in the boot/luggage
compartment. Saloon
Estate
X
To open the cover (Saloon): turn han-
dle :anti-clockwise and fold down
cover ;.
X To open the cover (Estate): pull han-
dle :in the direction of the arrow and fold
down cover ;. X
Pull out release wheel =.
X Turn release wheel =anti-clockwise.
The ball coupling unlocks and lowers. Indi-
cator lamp ?flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp ?goes out and the mes-
sage in the multifunction display disap-
pears. Trailer power supply
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanen tpower supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
! You can connect consumers with a power
rating of up to 240 W to the permanent
power supply and up to 180 W to the power
supply that is switched on via the ignition
lock.
You must not charge a trailer battery using
the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest. Towing
atrailer
219Driving an d parking Z

The auxiliary heating timer function calcu-
lates the switch-on time according to the out-
side temperature so that the vehicle is pre-
heated by the departure time. When the
departure time is reached, the auxiliary heat-
ing continues to heat for a further five
minutes and then switches off. The auxiliary
heating adopts the THERMATIC or
THERMOTRONIC temperature setting.
You can switch off the auxiliary heating by
using the remote control or the auxiliary heat-
ing button on the centre console. G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation. Inhaling these
exhaust fumes can be poisonous. You should
therefore switch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g. a garage. G
WARNING
When operating the auxiliary heating parts of
the vehicle can get very hot. Make sure that
the exhaust system does not under any cir-
cumstances come into contact with easily
ignitable material such as dry grass or fuels.
The material could otherwise ignite and set
the vehicle alight. Choose your parking spot
accordingly.
Operating the auxiliary heating is thus pro-
hibited at filling stations or when your vehicle
is being refuelled. You must therefore switch
off the auxiliary heating at filling stations.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
i Switch the auxiliary heating on regularly
once a month for about 10 minutes. Selecting the departure time or deactivat-
ing a selected departure time
X
Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Heating submenu.
X Press the abutton to confirm.
You will see the selected setting.
X Press the abutton to confirm.
X Press the :or9 button to select
one of the three departure times or Timer off (no timer active).
X Press the abutton to confirm.
When a departure time is selected, the yel-
low indicator lamp lights up on the auxiliary
heating button.
Changing the departure time
X Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Heating submenu.
X Press the abutton to confirm.
You will see the selected setting.
X Press the abutton to confirm.
X Press the :or9 button to select
Change A ,
B or
C .
X Press the abutton to confirm.
You can now change the departure time.
X Press the =or; button to select the
display to be changed: hours, minutes.
X Press the :or9 button to set the
selected display.
X Press the abutton to store the entry.
The yellow indicator lamp on the auxiliary
heating button lights up.
Convenience Activating/deactivating the EASY-
ENTRY/EXIT feature
You can use the
Easy Entry/Exit: function
to activate or deactivate the EASY ENTRY/
EXIT feature (Y page 111). Displays and operation (12-button multifunction steering wheel)
243On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
PRE-SAFE
Functions cur‐
rently limited See
Owner's Manual G
Risk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grille is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R you switch off ESP ®
(AMG vehicles only).
R the system is outside the operating temperature range.
R the on-board voltage is too low.
PRE-SAFE ®
Brake is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R you reactivate ESP ®
(AMG vehicles only).
R the system is within the operating temperature range.
If the display message continues to be displayed:
X Clean the DISTRONIC PLUS cover in the radiator grille
(Y page 330).
X Clean the bumpers (Y page 330).
X Restart the engine.
X Wait until the battery is sufficiently charged. PRE-SAFE
Functions limited
See Owner's Manual G
Risk of accident
PRE-SAFE ®
Brake is faulty. BASP LUS or the distance warning sig-
nal may also have failed.
X Visit a qualified specialist workshop. ü If the symbol appears in the multifunction display,
aseat belt
tongue has been clipped into a rear seat belt buckle.
For further information on the status indicator for the rear seat
belts: (Y page 56). Display messages
259On-board computer and displays Z