2011 MERCEDES-BENZ C-CLASS ESTATE battery

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/& button.
If this does not work:
X Check the key battery (Y page 87) and replace it if necessary
(Y page 87).
X Lock (Y page 91) or unlock (Y page 91) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 91) or unlock (Y page 91) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery (Y page 87) and replace it if necessary
(Y page 87).
X Lock (Y page 91) or unlock (Y page 91) the vehicle using
the emergency key element. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 88
KeyOpening and closing

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 346).
or
X Jump-start the vehicle (Y page 350).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
89Opening and closing Z

Adjusting the lumbar support
You can adjust the contour of the driver's seat
so as to provide optimum support for your
back. X
Move adjustmen tlever :in the direction
of the arrow until the desired backrest con-
tour is achieved. Adjusting the 4-way lumbar support
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. :
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat
The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out. Seats
109Seats, steering wheel and mirrors Z

Problems with the seat heating
The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 97). The seat ven-
tilation of the driver's seat automatically
switches to the highest level.
X To switch off: press button:repeatedly
until all the indicator lamps go out. Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X
Switch off electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. Steering wheel
Important safety notes
G
WARNING
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Therefore, do not leave children
unsupervised in the vehicle, as they could
become trapped if the steering wheel is adjus-
ted. G
WARNING
Only adjust the steering wheel when the vehi-
cle is stationary and do not pull away until the
steering wheel adjustment mechanism is
locked in position. You might otherwise drive
without the steering wheel adjustment mech-
anism being locked in position. As a result,
you could be distracted from road and traffic
conditions by an unintentional movement of
the steering wheel and thereby cause an acci-
dent.
However, the steerability of the vehicle is not
affected. 110
Steering wheelSeats, steering wheel and mirrors

X
Make sure that the key is in position 1or
2 in the ignition lock.
X Press button :for the left-hand exterior
mirror or button ;for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustment button =up, down, to
the right or to the left until the exterior mir-
ror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically X
Make sure that the key is in position 1or
2 in the ignition lock.
X Briefly press button :.
Both exterior mirrors fold in or out. i
Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y
page 244).
X Make sure that the key is in position 1in
the ignition lock.
X Briefly press button :.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y
page 244):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X
Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press the mirror-folding but-
ton (Y page 113) repeatedly until you hear
the mirror engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 112). Mirrors
113Seats, steering wheel and mirrors Z

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 28).Exterior lighting
Important safety notes
Fo rreasons of safety, Mercedes-Benzr ecom-
mends that you drive with the lights switched
on even during the daytime. In some coun-
tries, operation of the headlamps varies due
to legal requirements and self-imposed obli-
gations. Notes on driving abroad
Convert to symmetrical dipped beam
when driving abroad: switch the headlamps
to symmetrical dipped beam in countries in
which traffic drives on the opposite side of the
road to the country where the vehicle is reg-
istered. This prevents glare to oncoming traf-
fic. Symmetrical lights do not illuminate as
large an area of the edge of the carriageway.
Convert the headlamps as close to the border
as possible before driving in these countries
(Y page 240).
Convert to asymmetrical dipped beam
after returning: convert the headlamps back
to asymmetrical dipped beam as soon as pos-
sible after crossing the border when returning
(Y page 240). If the headlamps are converted to symmetri-
cal dipped beam, the "motorway mode" and
"extended range foglamps" functions (Intelli-
gent Light System) are not available. Light switch
Operation 1W
Left-hand parking lamps
2X Right-hand parking lamps
3T Side lamps, licence plate and instru-
ment cluster lighting
4Ã Automatic headlamp mode/daytime
driving lights
5L Dipped-beam/main-beam head-
lamps
BR Rear foglamp
CN Foglamps 8
The turn signals, main-beam headlamps and
the headlamp flasher are operated using the
combination switch (Y page 120).
! Switch off the side lamps and parking
lamp when you leave the vehicle. This pre-
vents the battery from discharging.
The exterior lighting (except the side lamps/
parking lamps) switches off automatically if
you:
R remove the key from the ignition lock
R open the driver's door with the key in posi-
tion 0
8 Only vehicles with fron tfoglamps have the "Foglamps" function. 118
Exterior lightingLights and windscreen wipers

X
Drive with the headlamps switched on.
The level of moisture diminishes, depend-
ing on the length of the journey and the
weather conditions (humidity and temper-
ature).
If the level of moisture does not diminish:
X Have the headlamps checked at a qualified
specialis tworkshop. Interior lighting
Overview of interior lighting
Front overhead control panel
:
u To switch the rear interior lighting
on/off
; | To switch the automatic interior
lighting control on/off
= p To switch the right-hand front read-
ing lamp on/off
? c To switch the front interior lighting
on/off
A p To switch the left-hand front reading
lamp on/off Rear-compartment overhead control panel
:
p To switch the right-hand reading
lamp on/off
; p To switch the left-hand reading lamp
on/off Interior lighting control
Important notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in position
2in the
ignition lock.
Automatic interior lighting control X
To switch on/off: press the|button.
When the automatic interior lighting con-
trol is activated, the button is flush with the
overhead control panel.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock
The interior light is activated for a short while
when the key is removed from the ignition
lock. You can activate this delayed switch-off
using the on-board computer (Y page 241).124
Interior lightingLights and windscreen wipers

Windows misted up on the outside
X
Activate the windscreen wipers.
X Press the _button repeatedly until the
O orP symbol appears in the dis-
play.
i You should only select this setting until
the windscreen is clea ragain. Rear window heating
Activating/deactivating G
WARNING
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh current
draw. You should therefore switch it off as
soon as the window is clear .as it only
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
X Turn the key to position 2in the ignition
lock.
X Press the ¤button.
The indicator lamp in the ¤button lights
up or goes out.
Problems with the rear window heating The rear window heating has switched off
prematurely or cannot be activated.
X Switch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heating is activated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
The operation of air-recirculation mode is the
same for all control panels. G
WARNING
Only switch over to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the windows could mist up, thus impair-
ing visibility and endangering yourselfa nd
others. This may prevent you from observing
the traffic conditions, thereby causing an
accident.
X Turn the key to position 2in the ignition
lock.
X To activate: press thegbutton.
The indicator lamp in the gbutton lights
up.
i In the event of high pollution levels 14
or at
high outside temperatures, air-recircula-
tio nm ode is automatically activated. When
air-recirculation mode is activated auto-
matically, the indicator lamp in the g
button is not lit.
Outside air is added after about 30
minutes.
X To switch off: press thegbutton.
The indicator lamp in the gbutton goes
out.
14 THERMOTRONIC automatic climate control only. Operating the climate control system
141Climate control Z