2011 MERCEDES-BENZ C-CLASS COUPE power steering

Display messages Possible causes/consequences and
M Solutions
D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The powe rsteering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 128).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 128).
X Refuel at the nearest filling station. &
inoperative See
Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 128).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Telephone No
Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 304). Display messages
269On-board computer and displays Z

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover :of positive terminal ;in the direction of the arrow.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Allow the engine to run for a few minutes before disconnecting the jump lead.
X First, remove the jump lead from earth point Aand negative terminal ?, then from positive
terminal ;and positive terminal =, each time disconnecting from the contacts on your
own vehicle first.
X After removing the jump lead, close cover :on positive terminal ;.
X Have the battery checked at a qualified specialist workshop, e.g. a Mercedes-Ben zService
Centre. The jump-starting procedure is not a standard operating state; therefore, have the
battery checked. Towing and tow-starting
Important safety notes
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force. 330
Towing and tow-startingBreakdown assistance

X
Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 330).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 111).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 330). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly. X
Switch on the hazard warning lamps
(Y page 111).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.332
Towing and tow-startingBreakdown assistance