2011 MERCEDES-BENZ C-CLASS COUPE ESP

X
Remove any rus tusing a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. 310
CareMaintenance and care

The filler hose remains attached to the tyre
sealant bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aMercedes-Benz
Service Centre.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. Changing
awheel and fitting the spare
wheel
Preparing the vehicle G
WARNING
The wheel and tyre size of the emergency
spare wheel/spare wheel may diffe rto that of
the damaged wheel. When using an emer-
gency spare wheel/spare wheel the handling
characteristics of the vehicle may change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that dif-
fers in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel you
must not exceed the maximum speed of
80 km/h. G
WARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, wheel wrench or
centring pin, consult a Mercedes-Benz
Service Centre.
X Prepare the vehicle as described
(Y page 316).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the boot floor:
R
the emergency spare wheel or spare
wheel
R the folding wheel chock
R the wheel wrench
R the jack
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y
page 315).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. Flat tyre
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X
Fold both plates upwards :.
X Fold ou tlower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =.Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change. Securing the vehicle on slight downhill gradients
X
On downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle. Raising the vehicle G
WARNING
The jack is intended only for lifting the vehicle
briefly for wheel changes.
The vehicle must be placed on stands if you
intend to work under it.
Make sure that the jack is placed on a firm,
non-slip, level surface. Do not use wooden
blocks or similar objects as a jack underlay.
The vehicle could otherwise slip off the jack
and seriously injure you.
Do not start the engine at any time while the
wheel is being changed.
Do not lie under the vehicle when it is being
supported by the jack.Ify ou do not raise the
vehicle as described, it could slip off the jack
(e.g. if the engine is started or a door or the
boot lid is opened or closed) and seriously
injure you. G
WARNING
If you fail to position the jack correctly, the
vehicle may:
R slip off the jack
R injure you or others
R be damaged.
Therefore, make sure that the jack is posi-
tioned correctly in the respective jacking
points. Before positioning the jack, remove
any dirt that may have collected in the jacking
points. Please note that you must position the
jack in the opening of the jacking point. 322
Flat tyreBreakdown assistance

X
Using wheel wrench :, loosen the bolts on
the wheel you wish to change by abouto ne
full turn. Do not unscrew the bolts com-
pletely.
The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows). X
Positio njack =at jacking point ;. X
Make sure that the base of the jac kis posi-
tioned directly under the jacking point.
X Turn crank ?clockwise until jack =sits
completely on jacking point ;and the
base of the jack lies evenly on the ground.
X Turn crank ?until the tyre is raised a max-
imum of 3 cm from the ground.
Removing awheel X
Unscrew the wheel bolts.
! Do not place wheel bolts in sand or dirt.
The threads of the wheel bolts and wheel
hubs could otherwise be damaged when
the bolts are tightened.
X Remove the wheel.
Fitting anew wheel G
WARNING
Replace damaged or corroded wheel bolts.
Never oil or grease wheel bolts. This could
cause the bolts to loose ninthe wheel hub. G
WARNING
If a wheel hub thread is damaged, you must
not drive the vehicle any further. Consult a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. Mercedes-Benz
recommends that you use aMercedes-Benz
Service Centre or Service 24h for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. G
WARNING
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel. Other wheel bolts could
work loose or damage the brake system. Flat tyre
323Breakdown assistance
Z

You must not exceed a maximum speed of
80 km/h. G
WARNING
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. kerbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be drive ninrun-flat mode depends to a large
extent on the loads placed on the vehicle .It
can be shorter due to hig hspeeds, a heavy
load, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and conserva-
tively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a quali-
fied specialist workshop which has the nec-
essary specialist knowledge and tools to carry
out the work required. The faulty tyre must be
replaced in every case.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended and of the specified size for
the vehicle. i
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean Battery
325Breakdown assistance
Z

water
.Consult a doctor if
necessary. Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and
recycled in an environmen-
tally responsible manner. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to a special col-
lection point for old batter-
ies.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries: R
do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrument cluster are off. You
may otherwise destroy electronic compo-
nents, such as the alternator.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Installation location of the battery
Your vehicle is equipped with a battery in the
engine compartment. It is fitted in front of the
front bulkhead on the right-hand side of the
vehicle when viewed in the direction of travel. 326
BatteryBreakdown assistance

X
Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 330).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 111).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 330). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly. X
Switch on the hazard warning lamps
(Y page 111).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.332
Towing and tow-startingBreakdown assistance

X
Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Tow-starting (emergency engine
starting)
When tow-starting, it is importan tthat you
observe the safety instructions (Y page 330)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down.
X Switch on the hazard warning lamps
(Y page 111).
X Fit the towing eye (Y page 331).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly;d o not
operate the accelerator pedal while doing
so.
The engine is started. X
Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 332).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nents on the circuit and their functions stop
operating. G
WARNING
Only use fuses that have been approved for
Mercedes-Ben zvehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, a circuit overload
could cause a fire. Have the cause traced and
rectified at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and value. The fuse ratings are lis-
ted in the fuse allocation chart .AMercedes-
BenzS ervice Centre will be happy to advise
you.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
! Only use fuses that have been approved
for Mercedes-Benzv ehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged. Electrical fuses
333Breakdown assistance Z