Page 177 of 306

STARTING
Positions of the ignition
1. Off— shuts off the engine and all
accessories/locks the gearshift lever
and allows key removal.
2. Accessory— allows the electrical
accessories such as the radio to
operate while the engine is not
running.
3. On— all electrical circuits
operational. Warning lights
illuminated. Key position when
driving.
4. Start— cranks the engine. Release the key as soon as the engine
starts.
Refer to theSecuriLock™ passive anti-theft systemsection in the
Locks and Securitychapter for information on SecuriLock™ keys.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system.
This system meets all Canadian interference-causing equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, avoid pressing the accelerator
before or during starting. Only use the accelerator when you have
difficulty starting the engine. For more information on starting the
vehicle, refer toStarting the enginein this chapter.
WARNING:Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Driving
177
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 178 of 306

WARNING:Do not start your vehicle in a closed garage or in
other enclosed areas. Exhaust fumes can be toxic. Always open
the garage door before you start the engine. SeeGuarding against
exhaust fumesin this chapter for more instructions.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important safety precautions
A computer system controls the engine’s idle revolutions per minute
(RPM). When the engine starts, the idle RPM runs higher than normal in
order to warm the engine. If the engine idle speed does not slow down
automatically, have the vehicle checked. Do not allow the vehicle to idle
for more than 10 minutes at the higher engine RPM.
Before starting the vehicle:
1. Make sure all vehicle occupants have buckled their safety belts. For
more information on safety belts and their proper usage, refer to the
Seating and Safety Restraintschapter.
2. Make sure the headlamps and vehicle accessories are off.
3. Make sure the gearshift is in P
(Park).
4. Make sure the parking brake is
set.
HOOD
Driving
178
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 179 of 306

5. Turn the key to 3 (on) without
turning the key to 4 (start).
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the engine
1. Turn the key to 3 (on) without
turning the key to 4 (start).
2. Turn the key to 4 (start), then
release the key as soon as the
engine starts. Excessive cranking
could damage the starter.
Note:If the engine does not start within five seconds on the first try,
turn the key to OFF, wait 10 seconds and try again. If the engine still
fails to start, press the accelerator to the floor and try again; this will
allow the engine to crank with the fuel shut off in case the engine is
flooded with fuel.
Cold weather starting (flexible fuel vehicles only)
The starting characteristics of all grades of E
85ethanol make it
unsuitable for use when ambient temperatures fall below 0°F (-18°C).
Consult your fuel distributor for the availability of winter grade ethanol.
As the outside temperature approaches freezing, ethanol fuel distributors
should supply winter grade ethanol (same as with unleaded gasoline). If
summer grade ethanol is used in cold weather conditions, 0°F to 32°F
(-18°C to 0°C), you may experience increased cranking times, rough idle
or hesitation until the engine has warmed up.
Driving
179
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 180 of 306

You may experience a decrease in peak performance when the engine is
cold when operating on E
85ethanol.
Do not crank the engine for more than 10 seconds at a time as starter
damage may occur. If the engine fails to start, turn the key to off and
wait 30 seconds before trying again.
Do not use starting fluid such as ether in the air intake system. Such
fluid could cause immediate explosive damage to the engine and possible
personal injury.
If you should experience cold weather starting problems on E
85ethanol,
and neither an alternative brand of E
85ethanol nor an engine block
heater is available, the addition of unleaded gasoline to your tank will
improve cold starting performance. Your vehicle is designed to operate
on E
85ethanol alone, unleaded gasoline alone, or any mixture of the two.
SeeChoosing the right fuelin theMaintenance and Specifications
chapter for more information on ethanol.
If the engine fails to start using the preceding instructions (flexible
fuel vehicles only)
1. Press and hold down the accelerator 1/3 to 1/2 way to floor, then
crank the engine.
2. When the engine starts, release the key, then gradually release the
accelerator pedal as the engine speeds up. If the engine still fails to start,
repeat Step 1.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
Driving
180
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 181 of 306

ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly marked “Suitable for Use
with Outdoor Appliances.” Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16-gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug/engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
Driving
181
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 182 of 306

•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Your service brakes are self-adjusting. Refer to thescheduled
maintenance informationfor scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by an authorized dealer.
Driving
182
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 183 of 306

Refer toBrake system warning
lightin theWarning lights and
chimessection of theInstrument
Clusterchapter for information.
WARNING:If you are driving down a long or steep hill, shift to
a lower gear. Do not apply your brakes continuously, as they may
overheat and become less effective.
Under normal operating conditions, brake dust may accumulate on the
wheels. Some brake dust is inevitable as brakes wear and does not
contribute to brake noise. The use of modern friction materials with
emphasis on improved performance and environmental considerations
can lead to more dust than in the past. Brake dust can be cleaned by
weekly washing with soapy water and a soft sponge. Heavier deposits can
be removed with MotorcraftWheel and Tire Cleaner. See theCleaning
chapter for more information.
Anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS). A noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. If the vehicle has continuous vibration or shudder
in the steering wheel while braking, the vehicle should be inspected by
an authorized dealer.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
P!
BRAKE
Driving
183
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)
Page 184 of 306

Using ABS
•In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain steering
control of your vehicle and, providing there is sufficient space, will
enable you to avoid obstacles and bring the vehicle to a controlled
stop.
•The anti-lock system does not reduce stopping distance. Always leave
enough room between your vehicle and the vehicle in front of you to
stop.
•We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
ABS warning lamp
The ABS warning lamp in the
instrument cluster momentarily
illuminates when the ignition is
turned on. If the light does not
illuminate momentarily at start up,
remains on or continues to flash, the ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. If your brake warning lamp illuminates, have your vehicle
serviced immediately.
Parking brake with auto-release
Apply the parking brake whenever
the vehicle is parked.
To set the parking brake:
1. Move the gearshift to P (Park).
2. Press pedal downward.
ABS
P!
BRAKE
HOOD
Driving
184
2011 Town Car(tow)
Owners Guide, 2nd Printing
USA(fus)