Locks and Security 89
Keys 89
Locks 95
Anti-theft system 108
Seating and Safety Restraints 114
Seating 114
Safety restraints 127
Airbags 142
Child restraints 157
Tires, Wheels and Loading 175
Tire information 175
Tire inflation 177
Tire Pressure Monitoring System (TPMS) 190
Vehicle loading 194
Trailer towing 200
Recreational towing 200
Driving 202
Starting 202
Brakes 207
AdvanceTrac209
Transmission operation 215
Reverse sensing system 218
Rear-view camera system 220
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher switch 237
Fuel pump shut-off switch 237
Fuses and relays 238
Changing tires 245
Wheel lug nut torque 251
Jump starting 253
Wrecker towing 256
Table of Contents
2
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
AdvanceTrac/traction control:
Illuminates when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately,
refer to theDrivingchapter for more information.
AdvanceTrac/traction control
off light:Illuminates when the
AdvanceTrac/traction control has
been disabled by the driver. Refer to
theDrivingchapter for more
information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
toInflating your tiresin theTires, Wheels and Loadingchapter. When
the ignition is first turned on, the light will illuminate for three seconds
to ensure the bulb is working. If the light does not turn on or begins to
flash, have the system inspected by your authorized dealer. For more
information on this system, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter.
Speed control:Illuminates when
the speed control is engaged. Turns
off when the speed control system
is disengaged.
Anti-theft system:Flashes when
the SecuriLockpassive anti-theft
system has been activated.
Throttle control/transmission
(RTT):Illuminates in the message
center display when a powertrain or
a AWD fault has been detected.
Contact your authorized dealer as
soon as possible.
OFF
Instrument Cluster
15
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the reverse sensing system (park aid) is disabled.
Refer toReverse sensing system (Park Aid)in this section to enable.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the tire
pressure monitoring system is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error, service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition within the power steering system that requires
service immediately.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
TRUNK AJAR— Displayed when the trunk is not completely closed.
Instrument Cluster
24
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
WARNING:When mounting replacement tires and wheels, you
should not exceed the maximum pressure indicated on the
sidewall of the tire to set the beads without additional precautions
listed below. If the beads do not seat at the maximum pressure
indicated, re-lubricate and try again.
When inflating the tire for mounting pressures up to 20 psi (1.38 bar)
greater than the maximum pressure on the tire sidewall, the following
precautions must be taken to protect the person mounting the tire:
1. Make sure that you have the correct tire and wheel size.
2. Lubricate the tire bead and wheel bead seat area again.
3. Stand at a minimum of 12 ft (3.66 m) away from the tire wheel
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20 psi (1.38 bar) greater than the
maximum pressure, a Ford dealer or other tire service professional
should do the mounting.
Always inflate steel carcass tires with a remote air fill with the person
inflating standing at a minimum of 12 ft (3.66 m) away from the tire
wheel assembly.
Important:Remember to replace the wheel valve stems when the road
tires are replaced on your vehicle.
It is recommended that the two front tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in the wheels (originally installed on
your vehicle) are not designed to be used in aftermarket wheels.
The use of wheels or tires not recommended by Ford Motor Company
may affect the operation of your tire pressure monitoring system.
If the TPMS indicator is flashing, your TPMS is malfunctioning. Your
replacement tire might be incompatible with your TPMS, or some
component of the TPMS may be damaged.
Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
Tires, Wheels and Loading
182
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
TIRE PRESSURE MONITORING SYSTEM (TPMS)
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has tires of a different size
than the size indicated on the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop
and check your tires as soon as possible, and inflate them to the proper
pressure. Driving on a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s handling and
stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator
to indicate when the system is not operating properly. The TPMS
malfunction indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be
able to detect or signal low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle that prevent the
TPMS from functioning properly. Always check the TPMS malfunction
telltale after replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
The tire pressure monitoring system complies with part 15 of the FCC
rules and with RSS-210 of Industry Canada. Operation is subject to the
following two conditions: (1) This device may not cause harmful
Tires, Wheels and Loading
190
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge,
seeInflating your tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Changing tires with TPMS
Each road tire is equipped with
a tire pressure sensor located
inside the tire/wheel cavity. The
pressure sensor is attached to
the valve stem. The pressure
sensor is covered by the tire and
is not visible unless the tire is
removed. Care must be taken
when changing the tire to avoid
damaging the sensor.It is
recommended that you always have
your tires serviced by an authorized dealer.
The tire pressure should be checked periodically (at least monthly) using
an accurate tire gauge, refer toInflating your tiresin this chapter.
Understanding your tire pressure monitoring system (TPMS)
The tire pressure monitoring system measures pressure in your four road
tires and sends the tire pressure readings to your vehicle. The low tire
pressure warning lamp will turn on if the tire pressure is significantly low.
Once the light is illuminated, your tires are under inflated and need to be
inflated to the manufacturer’s recommended tire pressure. Even if the light
turns on and a short time later turns off, your tire pressure still needs to be
checked. Visit www.checkmytires.org for additional information.
When your temporary spare tire is installed
When one of your road tires needs to be replaced with the temporary spare,
the TPMS system will continue to identify an issue to remind you that the
damaged road wheel/tire needs to be repaired and put back on your vehicle.
To restore the full functionality of the tire pressure monitoring system,
have the damaged road wheel/tire repaired and remounted on your
vehicle. For additional information, refer toChanging tires with TPMS
in this section.
Tires, Wheels and Loading
191
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
When you believe your system is not operating properly
The main function of the tire pressure monitoring system is to warn you
when your tires need air. It can also warn you in the event the system is
no longer capable of functioning as intended. Please refer to the
following chart for information concerning your tire pressure monitoring
system:
Low tire
pressure
warning lightPossible
causeCustomer action required
Solid warning light Tire(s)
under-inflated1. Check your tire pressure to
ensure tires are properly inflated;
refer toInflating your tiresin
this chapter.
2. After inflating your tires to the
manufacturer’s recommended
inflation pressure as shown on the
Tire Label (located on the edge of
driver’s door or the B-Pillar), the
vehicle must be driven for at least
two minutes over 20 mph
(32 km/h) before the light will
turn off.
Spare tire in
useYour temporary spare tire is in
use. Repair the damaged road
wheel/tire and reinstall it on the
vehicle to restore system
functionality. For a description on
how the system functions, refer to
When your temporary spare tire
is installedin this section.
TPMS
malfunctionIf your tires are properly inflated
and your spare tire is not in use
and the light remains on, contact
your authorized dealer as soon as
possible.
Tires, Wheels and Loading
192
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Low tire
pressure
warning lightPossible
causeCustomer action required
Flashing warning
lightSpare tire in
useYour temporary spare tire is in
use. Repair the damaged road
wheel and re-mount it on the
vehicle to restore system
functionality. For a description of
how the system functions under
these conditions, refer toWhen
your temporary spare tire is
installedin this section.
TPMS
malfunctionIf your tires are properly inflated
and your spare tire is not in use
and the TPMS warning light still
flashes, contact your authorized
dealer as soon as possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
over night with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
for low tire pressure. If the low tire pressure warning light is on, visually
check each tire to verify that no tire is flat. (If one or more tires are flat,
repair as necessary.) Check air pressure in the road tires. If any tire is
Tires, Wheels and Loading
193
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)