2011 LINCOLN MKZ jump start

Locks and Security 89
Keys 89
Locks 95
Anti-theft system 108
Seating and Safety Restraints 114
Seating 114
Safety restraints 127
Airbags 142
Child restraints 157
Tires, Wheels and Loading 175
Tire information 175
Tire inflation 177
Tire Pressure Monitoring System (TPMS) 190
Vehicle loading 194
Trailer towing 200
Recreational towing 200
Driving 202
Starting 202
Brakes 207
AdvanceTrac209
Transmission operation 215
Reverse sensing system 218
Rear-view camera system 220
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher switch 237
Fuel pump shut-off switch 237
Fuses and relays 238
Changing tires 245
Wheel lug nut torque 251
Jump starting 253
Wrecker towing 256
Table of Contents
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2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies
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USA(fus)

Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–
+–
2
3
14
Roadside Emergencies
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Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
Roadside Emergencies
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Child safety seats ......................162
attaching with tether straps ..168
in front seat ............................162
in rear seat ..............................162
LATCH .....................................166
recommendations ...................160
Child safety seats - booster
seats ...........................................171
Cleaning your vehicle
engine compartment ..............267
instrument panel ....................269
interior .....................................270
plastic parts ............................268
washing ....................................266
waxing .....................................267
wheels ......................................267
wiper blades ............................268
Climate control (see Air
conditioning or Heating) ......44, 47
Clock ............................................28
Clock adjust
AM/FM/CD/MP3 ........................29
Compass, electronic ....................71
calibration .................................72
set zone adjustment .................71
Console
overhead ....................................70
Controls
power seat ...............................116
steering column ........................80
Coolant
checking and adding ..............283
refill capacities ................286, 307
specifications ..........................307
Cross Traffic Alert ....................223
Cruise control (see Speed
control) ........................................78
Cupholder(s) .............................127Customer Assistance ................236
Ford Extended Service
Plan ..................................315, 318
Getting assistance outside the
U.S. and Canada .....................262
Getting roadside assistance ...236
Getting the service you
need .........................................258
Ordering additional owner’s
literature .................................264
Utilizing the
Mediation/Arbitration
Program ...................................262
D
Daytime running lamps (see
Lamps) .........................................54
Defrost
rear window and rearview
mirrors .......................................47
windshield .................................47
Dipstick
automatic transmission
fluid ..........................................301
engine oil .................................278
Driving under special
conditions ..................217, 230, 232
sand .........................................231
snow and ice ...........................233
through water .................232, 235
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................253
running out of fuel .........252, 293
Emission control system ..........297
Engine ........................................310
Index
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I
Ignition ...............................202, 310
Illuminated visor mirror .............70
Infant seats
(see Safety seats) .....................162
Inspection/maintenance (I/M)
testing ........................................299
Instrument panel
cleaning ...................................269
cluster ........................................12
lighting up panel and
interior .......................................55
J
Jack ............................................245
positioning ...............................245
storage .....................................245
Jump-starting your vehicle ......253
K
Keyless entry system
autolock .....................................95
keypad .....................................107
locking and unlocking doors ..108
programming entry code .......107
Keys .....................................89, 110
positions of the ignition .........202
L
Lamps
autolamp system .......................53
bulb replacement
specifications chart ..................59
daytime running light ...............54
fog lamps ...................................54
headlamps .................................52headlamps, flash to pass ..........54
instrument panel, dimming .....55
interior lamps .....................57, 60
replacing bulbs .........................61
LATCH anchors .........................166
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........208
Load limits .................................194
Locks
autolock .....................................95
childproof ..................................99
doors ..........................................95
Lubricant specifications ...........307
Lug nuts ....................................251
Lumbar support, seats .............118
M
Message center .....................18–19
english/metric button ...............23
system check button ................23
warning messages .....................23
Mirrors ...................................76–77
automatic dimming rearview
mirror ........................................76
heated ..................................47, 77
programmable memory ..........103
side view mirrors (power) .......77
Moon roof ....................................81
Motorcraftparts ..............273, 306
MyKey ..........................................90
N
Navigation system .......................43
Index
342
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)