2011 LINCOLN MKZ airbag off

Locks and Security 89
Keys 89
Locks 95
Anti-theft system 108
Seating and Safety Restraints 114
Seating 114
Safety restraints 127
Airbags 142
Child restraints 157
Tires, Wheels and Loading 175
Tire information 175
Tire inflation 177
Tire Pressure Monitoring System (TPMS) 190
Vehicle loading 194
Trailer towing 200
Recreational towing 200
Driving 202
Starting 202
Brakes 207
AdvanceTrac209
Transmission operation 215
Reverse sensing system 218
Rear-view camera system 220
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher switch 237
Fuel pump shut-off switch 237
Fuses and relays 238
Changing tires 245
Wheel lug nut torque 251
Jump starting 253
Wrecker towing 256
Table of Contents
2
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Introduction
7
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Airbag readiness:If this light fails
to illuminate when the ignition is
turned on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound if
there is a malfunction in the indicator light.
Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Charging system (RTT):
Illuminates when the battery is not
charging properly. If it stays on
while the engine is running, there
may be a malfunction with the charging system. Contact your authorized
dealer as soon as possible. This indicates a problem with the electrical
system or a related component.
Engine oil pressure (RTT):
Illuminates in the message center
display when the oil pressure falls
below the normal range, refer to
Engine oilin theMaintenance and Specificationschapter.
Engine coolant temperature
(RTT):Displays when the engine
coolant temperature is high. Stop
the vehicle as soon as safely possible, switch off the engine and let it
cool. Refer toEngine coolantin theMaintenance and Specifications
chapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
Low fuel (RTT):Illuminates in the
message center when the fuel level
in the fuel tank is at or near empty.
Refer toFuel gaugein this chapter.
Instrument Cluster
14
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in the seatback map
pocket (if equipped) when a child is in the front passenger seat. Do
not place objects underneath the front passenger seat or between the
seat and the center console (if equipped). Check the “passenger airbag
off” or “pass airbag off” indicator lamp for proper airbag status. Refer
toFront passenger sensing systemin theAirbag supplemental
restraint system (SRS)section for additional details. Failure to follow
these instructions may interfere with the front passenger seat sensing
system.
The control is located on the outboard side of the seat cushion.
Move the switch in the direction of
the arrows to raise or lower the
front portion of the seat cushion.
Move the switch in the direction of
the arrows to raise or lower the rear
portion of the seat cushion.
Press the switch in the direction of
the arrows to move the seat
forward, backward, up or down.
Seating and Safety Restraints
117
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Seat-mounted cup holders and armrest storage compartment
To access the cup holders, fold the
armrest down.
WARNING:Use only soft cups in the cup holder. Hard objects
can injure you in a collision.
SAFETY RESTRAINTS
Personal Safety System™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
•Front crash severity sensor.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning light and back-up tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
Seating and Safety Restraints
127
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints Control Module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions (not rollovers, side
impacts or rear impacts) unless the collision causes sufficient
longitudinal deceleration. The pretensioners are designed to activate in
frontal and near-frontal collisions, and in side collisions when the
seat-mounted side airbags and side curtains activate.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Seating and Safety Restraints
128
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the airbag when it begins to inflate. For some occupants, this occurs
because they are initially sitting very close to the airbag. For other
occupants, this occurs when the occupant is not properly restrained by
safety belts or child safety seats and they move forward during pre-crash
braking. The most effective way to reduce the risk of unnecessary
injuries is to make sure all occupants are properly restrained. Accident
statistics suggest that children are much safer when properly restrained
in the rear seating positions than in the front.
WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:Always transport children 12 years old and under in
the back seat and always properly use appropriate child
restraints.
The front passenger sensing system can automatically turn off the front
passenger airbag and passenger seat-mounted side airbag. The system is
designed to help protect small (child size) occupants from frontal airbag
deployments when they are seated or restrained in the front passenger
seat contrary to proper child-seating or restraint usage
recommendations. Even with this technology, parents areSTRONGLY
encouraged to always properly restrain children in the rear seat. The
sensor also turns off the passenger front airbag and passenger
seat-mounted side airbag when the passenger seat is empty and the
safety belt is unbuckled, or when a child or a small person occupies the
front passenger seat and the safety belt is unbuckled.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
Seating and Safety Restraints
129
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:The driver and front passenger safety belt system
(including retractors, buckles and height adjusters) must be
replaced if the vehicle is involved in a collision that results in
deployment of front airbags, seat-mounted side airbags and side air
curtains, and safety belt pretensioners.
Safety belt extension assembly
If the safety belt is too short when fully extended, there is an 8 inch
(20 cm) safety belt extension assembly that can be added (part number
611C22). This assembly can be obtained from an authorized dealer.
Use only extensions manufactured by the same supplier as the safety
belt. Manufacturer identification is located at the end of the webbing on
the label. Also, use the safety belt extension only if the safety belt is too
short for you when fully extended.
WARNING:Do not use extensions to change the fit of the
shoulder belt across the torso.
Safety belt warning light and indicator chime
The safety belt warning light illuminates in the instrument cluster and a
chime sounds to remind the occupants to fasten their safety belts.
Conditions of operation
If... Then...
The driver’s safety belt is not
buckled before the ignition
switch is turned to the on
position...The safety belt warning light
illuminates 1-2 minutes and the
warning chime sounds 4-8 seconds.
The driver’s safety belt is
buckled while the indicator
light is illuminated and the
warning chime is sounding...The safety belt warning light and
warning chime turn off.
The driver’s safety belt is
buckled before the ignition
switch is turned to the on
position...The safety belt warning light and
indicator chime remain off.
Seating and Safety Restraints
136
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)