Page 2 of 347
Locks and Security 108
Keys 108
Locks 113
Anti-theft system 126
Seating and Safety Restraints 133
Seating 133
Safety restraints 144
Airbags 158
Child restraints 173
Tires, Wheels and Loading 191
Tire information 191
Tire inflation 193
Tire Pressure Monitoring System (TPMS) 206
Vehicle loading 210
Trailer towing 216
Recreational towing 217
Driving 218
Starting 218
Brakes 222
AdvanceTrac225
Transmission operation 232
Reverse sensing system 233
Rear-view camera system 235
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher switch 247
Fuel pump shut-off 248
Fuses and relays 248
Changing tires 256
Wheel lug nut torque 262
Jump starting 263
Wrecker towing 266
Table of Contents
2
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 92 of 347

CENTER CONSOLE
Your vehicle may be equipped with a variety of console features. These
include:
1. Cup holders with ambient lighting
(if equipped). Slide the door open
to access the cup holders.
2. Utility compartment with aux jack
and USB port, a power point, and
removable coin holder inside and a
secondary storage bin (on hinges
inside utility compartment).
Note:Slide the arm rest to the
rearward position to open the utility
compartment
3. Sliding arm rest.
WARNING:Use only soft cups in the cupholder. Hard objects
can injure you in a collision.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power point is located in the center console utility
compartment.
Do not use the power point for operating the cigarette lighter element (if
equipped).
To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12V DC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
Driver Controls
92
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 230 of 347

•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At lower speeds the assist
is increased to improve maneuverability.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brake lamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake, turn the
ignition key to the off position, and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the chrome trim ring (1) from the
shifter base.
3. Open the storage compartment
lid and carefully pry the trim panel
(2) up from rear attachments on the
storage compartment and disconnect it from the console to expose the
inside of the gearshift.
1
2
Driving
230
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 248 of 347

FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
248
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 250 of 347
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Brake on/off switch, Center
high-mounted stop lamp
3 15A HEV battery fan
4 30A Passenger front smart window motor
5 10A Keypad illumination, Brake shift
interlock
6 20A Turn signal lamps
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Courtesy lights/Illuminated scuff plate
10 15A Backlighting, Puddle lamps
11 — Not used
Roadside Emergencies
250
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 251 of 347

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
12 7.5A Memory modules, Memory seat/mirrors
switches
13 5A SYNCmodule
14 10A Electronic finish panel (EFP) radio and
climate control buttons module,
Navigation display, Center information
display, GPS module, Ambient lighting
15 10A Climate control
16 15A Not used (spare)
17 20A Door locks, Trunk release
18 20A Heated seat module
19 25A Not used (spare)
20 15A On-Board Diagnostic connector
21 15A Fog lamps
22 15A Front sidemarker lamps, Park lamps,
License plate lamp
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/power saver relay
26 10A Instrument cluster battery power
27 20A Ignition switch
28 5A Radio crank sense circuit
29 5A Instrument cluster ignition power
30 5A Not used (spare)
31 10A Not used (spare)
32 10A Restraint control module
33 10A Not used (spare)
34 5A Not used (spare)
35 10A Rear park assist, Blind spot information
system, Rearview camera
36 5A Passive anti-theft sensor (PATS)
transceiver
Roadside Emergencies
251
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 252 of 347

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
37 10A Humidity sensor fan
38 20A Subwoofer amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming mirror, Moon roof,
Compass, Front windows
42 10A Electronic stability control, Adaptive
headlamps
43 10A Rain sensor
44 10A Fuel diode/Powertrain control module
45 5A Heated backlight and blower relay coil,
Wiper washer
46 7.5A Occupant classification sensor (OCS)
module, Passenger airbag off lamp
47 30A Circuit
BreakerRear windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
252
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Page 253 of 347
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A* Electronic power assist steering B+
2 50A* Electronic power assist steering B+
3 40A* Powertrain control module (aux relay 5
power)
4 — Not used
5 — Not used
6 40A* Rear defrost (aux relay 4 power)
7 40A* Vacuum pump (aux relay 6 power)
8 50A* Brake system controller pump
9 20A* Wiper washer
10 30A* Brake system controller valves
11 — Not used
12 30A* Heated-cooled seats
13 15A** Motor electronics coolant/heater pump
(relay 42 & 44 power)
14 — Not used
15 — Not used
Roadside Emergencies
253
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)