•DATC system
•Navigation-based system
If the engine falls below 350 rpm while the heated seats are on, the
feature will turn itself off and will need to be reactivated.
Cooled seats
The cooled seats will only function when the engine is running.
To operate the cooled seats:
Press once to activate the high cool setting (three indicator lights).
Continue pressing to scroll through the other settings; medium cool (two
indicator lights), low cool (one indicator light) or off.
•DATC system
•Navigation-based system
If the engine falls below 350 rpm while the cooled seats are on, the
feature will turn itself off and will need to be reactivated.
Climate controlled seats air filter replacement (if equipped)
The climate controlled seat system includes air filters that must be
replaced periodically. Refer to theScheduled maintenance information
for more information.
•There is a filter located under
each front seat.
A/C
Seating and Safety Restraints
139
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
SAFETY RESTRAINTS
Personal Safety System™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints with
driver knee airbag.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
•Front crash severity sensor.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning light and back-up tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints Control Module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions (not rollovers, side
Seating and Safety Restraints
144
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
•Wait at least two minutes and verify that the airbag readiness light is
no longer illuminated
•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
Seating and Safety Restraints
167
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
the door panel and occupant to further enhance the protection provided
occupants in side impact collisions.
The airbag SRS is designed to activate when the vehicle sustains lateral
deceleration sufficient to cause the sensors to close an electrical circuit
that initiates airbag inflation.
The fact that the airbags did not inflate in a collision does not mean that
something is wrong with the system. Rather, it means the forces were
not of the type sufficient to cause activation. Side airbags are designed
to inflate in side-impact collisions, not roll-over, rear-impact, frontal or
near-frontal collisions, unless the collision causes sufficient lateral
deceleration.
WARNING:Several air bag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the side
airbag has deployed,the
airbag will not function again.
The side airbag system
(including the seat) must be
inspected and serviced by an
authorized dealer.If the airbag
is not replaced, the unrepaired
area will increase the risk of injury
in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theWarning lights and
chimessection in theInstrument Clusterchapter. Routine maintenance
of the airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
Seating and Safety Restraints
169
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theWarning lights and
chimessection in theInstrument Clusterchapter. Routine maintenance
of the airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at an authorized dealer immediately. Unless serviced, the system may not
function properly in the event of a collision.
SOS Post-Crash Alert System™
The system automatically flashes the turn signal lamps and sounds the
horn three times at four second intervals in the event of a serious impact
that deploys an airbag (front, side, side curtain or Safety Canopy)or
the safety belt pretensioners.
The system can be turned off when any one of the following actions are
taken by the driver or any other person:
•pressing the hazard control button,
•or pressing the panic button on the remote entry transmitter.
The feature will continue to operate until the vehicle runs out of power.
Disposal of airbags and airbag equipped vehicles
(including pretensioners)
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
SAFETY RESTRAINTS FOR CHILDREN
See the following sections for directions on how to properly use safety
restraints for children. Also seeAirbag supplemental restraint system
(SRS)in this chapter for special instructions about using airbags.
Seating and Safety Restraints
173
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Low tire
pressure
warning
lightPossible
causeCustomer action required
Flashing
warning lightSpare tire in
useYour temporary spare tire is in use.
Repair the damaged road wheel and
re-mount it on the vehicle to restore
system functionality. For a description
of how the system functions under
these conditions, refer toWhen your
temporary spare tire is installedin
this section.
TPMS
malfunctionIf your tires are properly inflated and
your spare tire is not in use and the
TPMS warning light still flashes, contact
your authorized dealer as soon as
possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
overnight with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. (If one or more tires
are flat, repair as necessary.) Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
Tires, Wheels and Loading
209
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
STARTING
Positions of the ignition
1. Off— locks the gearshift lever
and allows key removal.
2. Accessory— allows the electrical
accessories such as the radio to
operate while the vehicle is not
running.
3. On— all electrical circuits
operational and warning lights will
illuminate. This is the position the key is in when you’re driving.
4. Start— starts the vehicle and electrical power systems.
Preparing to start your vehicle
Engine starting is controlled by the electronically-controlled
Continuously Variable Transaxle (eCVT). For more information on
starting the vehicle, refer toStarting the vehiclein this chapter.
WARNING:Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Do not start your vehicle in a closed garage or in
other enclosed areas. Exhaust fumes can be toxic. Always open
the garage door before you start the engine. SeeGuarding against
exhaust fumesin this chapter for more instructions.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important safety precautions
A computer system controls the engine’s idle revolutions per minute
(RPM). When the engine starts, the idle RPM runs higher than normal in
Driving
218
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the vehicle
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key.
After releasing the key from the 4
(start) position, a vehicle symbol
(called the Ready Indicator Light)
will illuminate in the instrument
cluster to indicate the vehicle is
ready to drive. The engine may not start because this hybrid vehicle is
equipped with Silent Key Start (SKS). This fuel saving feature allows
your vehicle to be “ready to drive” without requiring the gas engine to be
running. This light will remain on while the vehicle is on, whether the
engine is running or not, to indicate the vehicle is capable of movement
(using its electric motor, engine, or both). The vehicle’s computer will
determine if an engine start is required at key-on. The engine will start if
it is necessary for cabin heating or windshield defrost. The engine will
also be started when outside temperatures are low.
Note:The vehicle may be turned off at any time by turning the key to
the off position.
3. Once the “Ready Indicator Light” is on, release the parking brake,
apply the brake, shift into gear and drive.
Note:After the engine has started the first time, it may stop running to
conserve fuel after it is warmed-up and the battery is sufficiently
charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, wait 10 seconds, then attempt to start the vehicle
again. If the vehicle still does not start, it may require refueling, jump
starting, or service. For information on jump starting the vehicle, refer to
Jump startingin theRoadside Emergencieschapter.
Driving
220
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)