•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned to the off position.
SECURICODE™ KEYLESS ENTRY SYSTEM
You can use the keyless entry
keypad to:
•lock or unlock the doors without
using a key.
•open the trunk.
•recall memory seat/power mirrors positions (if equipped).
The keypad can be operated with the factory set 5–digit entry code; this
code is located on the owner’s wallet card in the glove box and is
available from your authorized dealer. You can also create up to three of
your own 5–digit personal entry codes.
When pressing the controls on the keypad, press the middle of the
controls to ensure a good activation.
Programming a personal entry code and keypad association to
memory feature
To create your own personal entry code:
1. Enter the factory set code.
2. Within five seconds press the 1•2 on the keypad.
3. Enter your personal 5-digit code. Each number must be entered
within five seconds of each other.
4. For memory recall feature, enter the sixth digit 1•2 to store driver 1
settings or 3•4 to store driver 2 settings.
Note:Pressing 5•6, 7•8, or 9•0 keypad numbers as a sixth digit
will not recall a driver memory setting.
Note:The factory-set code cannot be associated with a memory setting.
5. The doors will lock then unlock to confirm that your personal entry
code has been programmed to the module.
Tips:
•Do not set a code that uses five of the same number.
•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
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•the key is placed in the ignition.
The easy entry feature can be turned off or on through the vehicle
message center. Refer toMessage centerin theInstrument Cluster
chapter.
REAR SEATS
Note:Do not block the air inlet at the front facing of the rear seat
cushion. The air needs to be able to flow through the air inlet without
any obstruction in order to ventilate the high voltage battery.
Obstructions to the air inlet may cause vehicle performance to decrease.
Second-row adjustable head restraints
Your vehicle is equipped with outboard and center head restraints that
are vertically adjustable.
WARNING:To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in
and/or operate the vehicle, until the head restraint is placed in its
proper position. The driver should never adjust the head restraint
while the vehicle is in motion.
Outboard head restraints
The outboard adjustable head
restraints consist of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve unlock/remove
button (4).
To adjust the outboard head restraints, do the following:
1. Raise the head restraint by pulling up on the head restraint.
2. Lower the head restraint by pressing and holding the guide sleeve
adjust/release button and pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
1
2
3
4
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Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the vehicle
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key.
After releasing the key from the 4
(start) position, a vehicle symbol
(called the Ready Indicator Light)
will illuminate in the instrument
cluster to indicate the vehicle is
ready to drive. The engine may not start because this hybrid vehicle is
equipped with Silent Key Start (SKS). This fuel saving feature allows
your vehicle to be “ready to drive” without requiring the gas engine to be
running. This light will remain on while the vehicle is on, whether the
engine is running or not, to indicate the vehicle is capable of movement
(using its electric motor, engine, or both). The vehicle’s computer will
determine if an engine start is required at key-on. The engine will start if
it is necessary for cabin heating or windshield defrost. The engine will
also be started when outside temperatures are low.
Note:The vehicle may be turned off at any time by turning the key to
the off position.
3. Once the “Ready Indicator Light” is on, release the parking brake,
apply the brake, shift into gear and drive.
Note:After the engine has started the first time, it may stop running to
conserve fuel after it is warmed-up and the battery is sufficiently
charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, wait 10 seconds, then attempt to start the vehicle
again. If the vehicle still does not start, it may require refueling, jump
starting, or service. For information on jump starting the vehicle, refer to
Jump startingin theRoadside Emergencieschapter.
Driving
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ELECTRONICALLY-CONTROLLED CONTINUOUSLY VARIABLE
TRANSMISSION (eCVT) OPERATION
Understanding the gearshift positions of the eCVT
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Release the parking brake
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle is free to roll; hold
the brake pedal down while in this position. Because of the unique
nature of the hybrid vehicle, the engine will not start in the N (Neutral)
position.
The vehicle does not charge the high voltage battery in the N
(Neutral) position. Do not idle the vehicle in N (Neutral) for
extended periods as this will discharge your high voltage battery.
D (Drive)
The normal driving position for the best fuel economy.
Driving
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Brake on/off switch, Center
high-mounted stop lamp
3 15A HEV battery fan
4 30A Passenger front smart window motor
5 10A Keypad illumination, Brake shift
interlock
6 20A Turn signal lamps
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Courtesy lights/Illuminated scuff plate
10 15A Backlighting, Puddle lamps
11 — Not used
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
High voltage information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If the service engine soon
indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon
indicator on can
result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer toOn-board
diagnostics (OBD-II)in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
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