2011 LEXUS RX350 page 65

8
Smart Access System with Push-button Start
nEntering the vehicle
To unlock the vehicle, simply grasp either of the
front door handles.
nExiting the vehicle
To lock the vehicle, touch the lock sensor on
either of the front door handles.
nLocking and unlocking the back door
Locks
Unlocks
The smart access system with push-button start allows you to enter and exit the vehicle
or start the engine by simply carrying the electronic key in your pocket or bag.
For details on starting the engine, see page 10.
1
2
For details on what to do when the electronic key does not operate properly, see page 69.

148
2-1. Driving procedures
CAUTION
nWhen driving on slippery road surfaces
lSudden braking, acceleration and steering may cause tire slippage and reduce
your ability to control the vehicle, resulting in an accident.
lSudden changes in engine speed, such as engine braking caused by up-shifting
and down-shifting, may cause the vehicle to skid, resulting in an accident.
lAfter driving through a puddle, lightly depress the brake pedal to make sure that
the brakes are functioning properly. Wet brake pads may prevent the brakes from
functioning properly. If the brakes on only one side are wet and not functioning
properly, steering control may be affected, resulting in an accident.
nWhen shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
nWhen the vehicle is stopped
lDo not race the engine.
If the vehicle is in any gear other than P or N, the vehicle may accelerate suddenly
and unexpectedly, causing an accident.
lDo not leave the vehicle with the engine running for a long time.
If such a situation cannot be avoided, park the vehicle in an open space and
check that exhaust fumes do not enter the vehicle interior.
lIn order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while the engine is running, and apply the parking
brake as necessary.
lIf the vehicle is stopped on an incline, in order to prevent accidents caused by the
vehicle rolling forward or backward, always depress the brake pedal and securely
apply the parking brake as needed.
lAvoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped may cause the
exhaust system to overheat, which could result in a fire if combustible material is
nearby.

From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and perform-
ance. We are committed to providing
you with an ownership experience
that is second to none, and we look
forward to serving you in the years
ahead. Welcome to the Lexus family!
Taking Delivery of Your
New Lexus
As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Your
vehicle includes a variety of electronic
features that can be personalized to
your preferences. For example, doors
can be programmed to remain locked
when you shift into “Park.” See your
dealer for details.
Pre-Delivery Service: Your dealership
has performed a thorough service to
prepare your vehicle for delivery. This
includes initializing certain electronic
features, such as the one-touch power
windows.
Scheduled Maintenance: Your vehi-
cle requires maintenance every six
months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is commit-
ted to helping you keep your Lexus
performing at its best. Your dealer will
provide you with the department’s
hours of operation, appointment
procedures and information on any
special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran-
ties in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside assis-
tance is provided for 48 months from
your vehicle’s in-service date, regard-
less of mileage. See page 6 for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.
WELCOME TO THE LEXUS FAMILY
1
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COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides you
with a variety of complimentary ser-
vices. These services are described
on the following pages. Other valu-
able owner benefits are described in
the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled Maintenance
Service: Six Months or
5,000 Miles
This complimentary service is per-
formed at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service will
include these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is per-
formed at 12 months or 10,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer-
ship. Your complimentary service
will include these items:
•Replace engine oil with 0W-20
oil; replace oil filter
Complimentary Services4
AMENITIES
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•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
If you do the majority of your driving
under certain special operating con-
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental car
for up to five days and for overnight
lodging for up to three nights (not to
exceed $200 per night) if all of the
following occur:
•Your vehicle becomes inopera-
ble or unsafe to drive when you
are more than 100 miles from
home.
•Your vehicle’s malfunction is
caused by a warranty-covered
condition.
•Repairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
COMPLIMENTARY SERVICES

AMENITIES
5
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You have purchased one of the finest
vehicles built in the world today, and it
is backed by one of the finest war-
ranties in the industry. This excellent
warranty coverage demonstrates not
only our confidence in Lexus vehicles,
but also our commitment to every
Lexus customer. We’re dedicated to
ensuring that you enjoy exceptional
quality, dependability and peace of
mind throughout your ownership
experience.
To further demonstrate our commit-
ment to our customers’ satisfaction,
occasionally we may establish a
special policy adjustment to pay for
specific repairs that are no longer
covered by warranty. When we estab-
lish such a policy adjustment, we mail
details to all applicable owners on
record. That’s why it is important to
send in the card at the back of this
booklet if you change your address
or if you have purchased your Lexus
from a previous owner.
You’ve made a wise decision to pur-
chase a Lexus. Your vehicle delivers
world-class luxury and performance,
along with an unparalleled commit-
ment from Lexus to ensuring your sat-
isfaction. You can be confident — as
we are — that you’ll enjoy owning your
Lexus as much as you enjoy driving it.
All warranty information is the latest
available at the time of publication
and, with the exception of the emis-
sion control warranties, is subject to
change without notice.
Introduction14
THE LEXUS COMMITMENT
W ARRANTY
This section of the Warranty and
Services Guidedescribes the
terms of Lexus warranty cover-
age as well as general owner
responsibilities. The section be-
ginning on page 39 describes
your vehicle’s maintenance
requirements. Be sure to review
this information carefully, since
proper maintenance is required
to ensure that warranty coverage
remains intact.
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Basic Warranty
This warranty covers repairs and
adjustments needed to correct
defects in materials or workmanship
of any part supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are cov-
ered for 12 months or 20,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, mounts,
engine control computer, seals and
gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings, seals
and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any seatbelt or air
bag system supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages
19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts and
related components is 10 years,
regardless of mileage.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail18
NEW VEHICLE LIMITED WARRANTY
W ARRANTY
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Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months, regard-
less of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered.
This warranty does not cover damage
or failures resulting directly or indi-
rectly from any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse — for example, racing
or overloading
•Improper repairs
•Alteration or tampering, includ-
ing installation of non-Genuine
Lexus Accessories
•Lack of or improper mainte-
nance, including use of fluids
other than those specified in
the Owner’s Manual
•Installation of non-Genuine
Lexus Parts
•Airborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
•Water contamination
WHAT IS NOT COVERED
Your Warranties in Detail19
NEW VEHICLE LIMITED WARRANTY

W
ARRANTY
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