2011 INFINITI QX56 door

BACK DOOR TRIMINT-39
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BACK DOOR TRIM
Exploded ViewINFOID:0000000006220265
Removal and InstallationINFOID:0000000006220266
REMOVAL
1. Fully open back door.
1. Back door finisher lower 2. Auto back door switch finisher 3. Pull handle
4. Back door assembly 5. Back door finisher side RH 6. Back door finisher upper
7. Back door finisher side LH 8. Cap 9. Lamp mask
10. Emergency handle mask : Clip
: Pawl
: Metal clip
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Revision: 2010 May2011 QX56

INT-40
< REMOVAL AND INSTALLATION >
BACK DOOR TRIM
2. Disengage pull handle finisher (1) fixing pawls using a removertool (A), and then remove pull handle finisher.
3. Disengage auto back door switch finisher (1) fixing pawls using a remover tool (A), and then disconnect auto back door switch
harness connector.
4. Remove back door finisher inner lower (1) fixing clips (A).
5. Remove the back door finisher inner lower. 1. Disengage back door finisher inner lower (1) fixing clips and pawls using a remover tool (A).
NOTE:
Start disengaging from the position where pa wls are located as shown in the figure.
: Pawl
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: Pawl
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: Clip
: Pawl
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Revision: 2010 May2011 QX56

BACK DOOR TRIMINT-41
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2. Remove back door finisher inner lower.
6. Disengage back door finisher side (1) fixing metal clips using a remover tool (A), and then remove back door finisher side.
7. Disengage back door finisher upper (1) fixing metal clips using a remover tool (A), and then remove back door finisher upper.
INSTALLATION
Note the following items, and install in the reverse order of removal.
CAUTION:
 Visually check the clips, pawls and metal clips for deformation and damage during installation.
Replace with new ones if necessary.
 When installing back door trims, check that clips, pawls, and metal clips are securely fitted in body
panel holes, and press them in.
: Metal clip
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: Metal clip
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Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESIP-7
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SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000006425523
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer comments. Refer to IP-11, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
 The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
 If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a test drive with the customer.
 After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so that the customer, service advis er, and technician use the same language when describing
the noise.
 Squeak – (Like tennis shoes on a clean floor) Squeak characteristics include the light contact / fast movement / brought on by road conditions / hard sur-
faces = high-pitched noise / softer surfaces = low-pitched noises / edge to surface = chirping
 Creak – (Like walking on an old wooden floor) Creak characteristics include firm contact / slow mo vement/twisting with a rotational movement / pitch
dependent on materials / often brought on by activity.
 Rattle – (Like shaking a baby rattle) Rattle characteristics include fast repeated contact / vi bration or similar movement / loose parts/missing clip
or fastener / incorrect clearance.
 Knock – (Like a knock on a door) Knock characteristics include hollow sounds / someti mes repeating / often brought on by driver action.
 Tick – (Like a clock second hand) Tick characteristics include gentle contacting of light materials / loose components / can be caused by driver
action or road conditions.
 Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock / dull sounds often brought on by activity.
 Buzz – (Like a bumblebee) Buzz characteristics include high frequency rattle / firm contact.
 Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may
judge as acceptable may be very irritating to a customer.
 Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: 2010 May2011 QX56

IP-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
If the noise can be duplicated easily during the test dr ive, do the following with the vehicle stopped to help
identify the source of the noise.
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to the concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis ear: J-39570, engine ear, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the component(s) in the area(s) that is / are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, creating a new noise.
 Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.
Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-
rarily.
 Feeling for a vibration by hand by touching the component(s ) that is / are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to IP-9, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the components, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
 76268-9E005: 100 ×135 mm (3.937 ×5.315 in)
 76884-71L01: 60 ×85 mm (2.362 ×3.346 in)
 76884-71L02: 15 ×25 mm (0.591 ×0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
 73982-9E000: 45 mm (1.772 in) thick, 50 ×50 mm (1.969 ×1.969 in)
 73982-50Y00: 10 mm (0.394 in) thick, 50 ×50 mm (1.969 ×1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.181 ×1.969in)
FELT CLOTHTAPE
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SQUEAK AND RATTLE TROUBLE DIAGNOSESIP-9
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Used to insulate where movement does not occur. Ideal for instrument panel applications.
 68370-4B000: 15 ×25 mm (0.591 ×0.984 in) pad
 68239-13E00: 5 mm (0.197 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
After repair is complete, test drive the vehicle to confi rm that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006425524
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:
Revision: 2010 May2011 QX56

IP-22
< REMOVAL AND INSTALLATION >
INSTRUMENT PANEL ASSEMBLY
38. Pull back instrument panel assembly, and then remove front squawker LH harness (1) fixing clip (A) fromfront ventilator duct (2).
39. Remove instrument panel from passenger door opening portion. CAUTION:
 Cover tool with a shop cloth to pr event windshield glass from being damaged.
 When removing instrument panel assembly, 2 worker s are required so as to prevent it from drop-
ping.
40. Remove the following parts after removing instrument panel assembly.  Front passenger air bag module. Refer to SR-17, "
Removal and Installation".
 Side ventilator grille LH/RH. Refer to VTL-10, "
SIDE VENTILATOR GRILLE : Removal and Installation".
 Side ventilator duct: Refer to VTL-10, "
SIDE VENTILATOR DUCT : Removal and Installation".
 Upper ventilator duct: Refer to VTL-10, "
UPPER VENTILATOR DUCT : Removal and Installation".
 Front defroster nozzle: Refer to VTL-11, "
FRONT DEFROSTER NOZZLE : Removal and Installation".
 Side defroster nozzle: Refer to VTL-11, "
SIDE DEFROSTER NOZZLE : Removal and Installation".
 GPS antenna: Refer to AV-232, "
Removal and Installation".
 Instrument finisher A
 Instrument finisher B
INSTALLATION
Install in the reverse order of removal.
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Revision: 2010 May2011 QX56

LAN
HOW TO USE THIS SECTIONLAN-23
< HOW TO USE THIS MANUAL > [CAN]
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HOW TO USE THIS SECTION
CautionINFOID:0000000006220525
 This section describes information peculiar to a vehicle and inspection procedures.
 For trouble diagnosis procedure, refer to
LAN-18, "
Trouble Diagnosis Procedure".
Abbreviation ListINFOID:0000000006220526
Unit name abbreviations in CONSULT-III CAN diagnosis and in this section are as per the following list.
Abbreviation Unit name
4WD Transfer control unit
A-BAG Air bag diagnosis sensor unit ABS ABS actuator and electric unit (control unit)
ADP Driver seat control unit AFS AFS control unitAPA Accelerator pedal actuator AV AV control unit
BCM BCM
CGW CAN gateway DLC Data link connector
E-SUS Air levelizer control module ECM ECM
HVAC A/C auto amp. ICC ADAS control unit
IPDM-E IPDM E/R LANE Lane camera unit
LASER ICC sensor M&A Combination meter
PSB Pre-crash seat belt control unit (driver side)
PWBD Automatic back door control module
RDR-L Side radar LH
RDR-R Side radar RH STRG Steering angle sensor TCM TCM
TPMS Low tire pressure warning control unit
Revision: 2010 May2011 QX56