2011 INFINITI EX wheel

For information about towing your vehicle be-
hind a recreational vehicle (RV), see “FLAT
TOWING” in the “9. Technical and consumer
information” section of this manual.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty Information
Booklet (Canada).
TOWING RECOMMENDED BY INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be towed
with the driving (rear) wheels off the ground or
place the vehicle on a flat bed truck as illus-
trated.
CAUTION
●Never tow automatic transmission models
with the rear wheels on the ground or four
wheels on the ground (forward or backward),
as this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the front wheels
raised, always use towing dollies under the
rear wheels.
Two-wheel drive models
SCE0561
6-12In case of emergency

●When towing rear wheel drive models with
the front wheels on the ground or on towing
dollies: Push the ignition switch to the ACC
or ON position, and secure the steering
wheel in a straight-ahead position with a
rope or similar device. For models with a
steering wheel lock mechanism: Never se-
cure the steering wheel by selecting the
LOCK position. This may damage the steer-
ing lock mechanism.
All-Wheel Drive (AWD) models
INFINITI recommends that towing dollies be
used when towing your vehicle or the vehicle be
placed on a flat bed truck as illustrated.
CAUTION
Never tow AWD models with any of the wheels
on the ground as this may cause serious and
expensive damage to the powertrain.
All-wheel drive models
SCE0488
In case of emergency6-13

Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC)system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
●Shift back and forth between R (reverse)
and D (drive).
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R and D.
● Do not spin the tires above 35 MPH
(55 km/h).
5.
If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-15

7 Appearance and care
Cleaning exterior.................................. 7-2
Washing ....................................... 7-2
Waxing ........................................ 7-2
Removing spots ................................ 7-3
Underbody ..................................... 7-3
Glass ......................................... 7-3
Wheels ........................................ 7-3
Chrome parts .................................. 7-3
Tire dressing ................................... 7-4
Cleaning interior .................................. 7-4 Air fresheners
.................................. 7-4
Floor mats ..................................... 7-5
Seat belts ..................................... 7-5
Corrosion protection ............................... 7-6
Most common factors contributing to
vehicle corrosion ............................... 7-6
Environmental factors influence the rate of
corrosion ...................................... 7-6
To protect your vehicle from corrosion ........... 7-6

In order to maintain the appearance of your
vehicle, it is important to take proper care of it.
To protect the paint surface, wash your vehicle
as soon as you can:
●after a rainfall to prevent possible damage
from acid rain
● after driving on coastal roads
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface
● when dust or mud builds up on the surface
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface when
putting on or removing the body cover.
WASHING
Wash dirt off the vehicle with a wet sponge and
plenty of water. Clean the vehicle thoroughly
using a mild soap, a special vehicle soap or
general purpose dishwashing liquid mixed with
clean, lukewarm (never hot) water.
CAUTION
● Do not use car washes that use acid in the
detergent. Some car washes, especially
brushless ones, use some acid for cleaning.
The acid may react with some plastic vehicle
components, causing them to crack. This
could affect their appearance, and also could
cause them not to function properly. Always
check with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong house-
hold soap, strong chemical detergents,
gasoline or solvents.
● Do not wash the vehicle in direct sunlight or
while the vehicle body is hot, as the surface
may become water-spotted.
● Avoid using tight-napped or rough cloths,
such as washing mitts. Care must be taken
when removing caked-on dirt or other for-
eign substances so the paint surface is not
scratched or damaged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable to
the effects of road salt. Therefore, these areas
must be regularly cleaned. Make sure that the drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint surface
by using a damp chamois to dry the vehicle.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing
is recommended to remove built-up wax residue
and to avoid a weathered appearance before
reapplying wax.
An INFINITI retailer can assist you in choosing
the proper product.
●
Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with
the wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compound or aggressive polishing on
a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care

REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the paint surface to avoid lasting damage or
staining. Special cleaning products are avail-
able at an INFINITI retailer or any automotive
accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This will
prevent dirt and salt from building up and
causing the acceleration of corrosion on the
underbody and suspension. Before the winter
period and again in the spring, the underseal
must be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows, do
not use sharp-edged tools, abrasive cleaners or
chlorine-based disinfectant cleaners. They
could damage the electrical conductors, radio
antenna elements or rear window defroster
elements.
WHEELS
Wash the wheels when washing the vehicle to
maintain their appearance.
●Clean the inner side of the wheels when the
wheel is changed or the underside of the
vehicle is washed.
● Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss of
pressure or poor seal at the tire bead.
● INFINITI recommends that the road wheels
be waxed to protect against road salt in
areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when washing the
wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid staining or
discoloring the wheels:
● Do not use a cleaner that uses strong acid or
alkali contents to clean the wheels.
● Do not apply wheel cleaners to the wheels
when they are hot. The wheel temperature
should be the same as ambient temperature.
● Rinse the wheel to completely remove the
cleaner within 15 minutes after the cleaner is
applied.
CHROME PARTS
Clean chrome parts regularly with a non- abra-
sive chrome polish to maintain the finish.
Appearance and care7-3

8 Maintenance and do-it-yourself
Maintenance requirement.......................... 8-2
Scheduled maintenance ........................ 8-2
General maintenance ........................... 8-2
Where to go for service ......................... 8-2
General maintenance .............................. 8-2
Explanation of maintenance items ............... 8-2
Maintenance precautions .......................... 8-5
Engine compartment check locations ................ 8-6
VQ35HR engine ................................ 8-6
Engine cooling system ............................. 8-6
Checking engine coolant level ................... 8-7
Changing engine coolant ........................ 8-8
Engine oil ........................................ 8-8
Checking engine oil level ....................... 8-8
Changing engine oil and filter ................... 8-8
Automatic transmission fluid .......................8-11
Power steering fluid ............................... 8-11
Brake fluid ...................................... 8-12
Window washer fluid ............................. 8-12
Battery .......................................... 8-13
Jump starting ................................. 8-14
Variable voltage control system ...................8-15
Drive belts ....................................... 8-15Spark plugs
..................................... 8-16
Replacing spark plugs ......................... 8-16
Air cleaner ....................................... 8-16
Windshield wiper blades .......................... 8-17
Cleaning ...................................... 8-17
Replacing ..................................... 8-18
Rear window wiper blades ........................8-19
Brakes .......................................... 8-19
Self-adjusting brakes .......................... 8-19
Brake pad wear warning ....................... 8-19
Fuses ........................................... 8-20
Engine compartment ........................... 8-20
Passenger compartment ....................... 8-21
Intelligent Key battery replacement ................8-22
Lights ........................................... 8-24
Headlights .................................... 8-25
Exterior

and interior lights ..................... 8-26
Wheels and tires ................................. 8-28
Tire pressure .................................. 8-28
Tire labeling .................................. 8-31
Types of tires ................................. 8-33
Tire chains ................................... 8-34
Changing wheels and tires..................... 8-35

When driving in areas using road salt or other
corrosive materials, check lubrication fre-
quently.
Lights*:Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and other
lights are all operating properly and installed
securely. Also check headlight aim.
Road wheel nuts (lug nuts)*: When checking the
tires, make sure no wheel nuts are missing, and
check for any loose wheel nuts. Tighten if
necessary.
Tire rotation*: Tires should be rotated every
7,500 miles (12,000 km).
Tires*: Check the pressure with a gauge often
and always prior to long distance trips. If nec-
essary, adjust the pressure in all tires, includ-
ing the spare, to the pressure specified. Check
carefully for damage, cuts or excessive wear.
Tire Pressure Monitoring System (TPMS) trans-
mitter components: Replace the TPMS transmit-
ter grommet seal, valve core and cap when the
tires are replaced due to wear or age.
Tire, wheel alignment and balance: If the vehicle
should pull to either side while driving on a
straight and level road, or if you detect uneven
or abnormal tire wear, there may be a need for
wheel alignment. If the steering wheel or seat vibrates at normal
highway speeds, wheel balancing may be
needed.
For additional information regarding tires, refer
to “Important Tire Safety Information” (US) or
“Tire Safety Information” (Canada) in the
INFINITI Warranty Information Booklet.
Windshield:
Clean the windshield on a regular
basis. Check the windshield at least every six
months for cracks or other damage. Have a
damaged windshield repaired by a qualified
repair facility.
Windshield wiper blades*: Check for cracks or
wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should be
checked on a regular basis, such as when
performing periodic maintenance, cleaning the
vehicle, etc.
Accelerator pedal: Check the pedal for smooth
operation and make sure the pedal does not
catch or require uneven effort. Keep the floor
mat away from the pedal.
Automatic transmission P (Park) mechanism: On
a fairly steep hill, check that your vehicle is held
securely with the selector lever in the P (Park)
position without applying any brakes. Brake pedal:
Check the pedal for smooth opera-
tion. If the brake pedal suddenly goes down
further than normal, the pedal feels spongy or
the vehicle seems to take longer to stop, see an
INFINITI retailer immediately. Keep the floor mat
away from the pedal.
Brakes: Check that the brakes do not pull the
vehicle to one side when applied.
Parking brake: Check the parking brake opera-
tion regularly. The vehicle should be securely
held on a fairly steep hill with only the parking
brake applied. If the parking brake needs ad-
justed, see an INFINITI retailer.
Seat belts: Check that all parts of the seat belt
system (for example, buckles, anchors, adjuster
and retractors) operate properly and smoothly,
and are installed securely. Check the belt web-
bing for cuts, fraying, wear or damage.
Seats: Check seat position controls such as
seat adjusters, seatback recliner, etc. to ensure
they operate smoothly and that all latches lock
securely in every position. Check that the head
restraint/headrest moves up and down
smoothly and that the locks (if so equipped)
hold securely in all latched positions.
Steering wheel: Check for changes in the steer-
ing conditions, such as excessive free play,
hard steering or strange noises.
Maintenance and do-it-yourself8-3