2011 GMC YUKON Owner's Manual

Black plate (95,1)GMC Yukon/Yukon XL Owner Manual - 2011
Vehicle Care 10-95
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” under“Four-Wheel
Drive” for the proper procedure
to select the Neutral position for
the vehicle.
5. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
6. Turn the ignition to LOCK/OFF and remove the key —the
steering wheel will still turn. After towing, see
“Shifting Out of
Neutral” under“Four-Wheel Drive”
for the proper procedure to take the
vehicle out of the Neutral position.
Dolly Towing –Front Towing
(Front Wheels Off the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles
with a Single Speed Automatic
Transfer Case
Notice: If a two-wheel drive
vehicle or a four-wheel drive
vehicle with a single speed automatic transfer case is towed
with the rear wheels on the
ground, the transmission could
be damaged. The repairs would
not be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground.
Two-wheel-drive vehicles and
four-wheel drive vehicles with a
single speed automatic transfer
case should not be towed with the
rear wheels on the ground.
Two-wheel-drive transmissions have
no provisions for internal lubrication
while being towed. Four-wheel
drive vehicles with a single speed
automatic transfer case have no
neutral position and will spin the
transmission when the rear
wheels turn.

Black plate (96,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-96 Vehicle Care
To dolly tow a two‐wheel‐drive
vehicle or a four-wheel drive
vehicle with a single speed
automatic transfer case, the
vehicle must be towed with the
rear wheels on the dolly. See“Rear
Towing (Rear Wheels Off the
Ground)” later in this section for
more information. Four-Wheel Drive Vehicles
with a Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly. 3. Shift the transmission to
P (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.

Black plate (97,1)GMC Yukon/Yukon XL Owner Manual - 2011
Vehicle Care 10-97
6. Shift the transfer case toN (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive”.
7. Secure the vehicle to the dolly following the manufacturer's
instructions.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive”.Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a
Single Speed Automatic
Transfer Case
Use the following procedure to dolly
tow the vehicle from the rear:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions. 2. Drive the rear wheels onto the
dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑51.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. For four-wheel drive vehicles with a single speed automatic
transfer case, turn the transfer
case knob to the Two-Wheel
High position.
8. Turn the ignition to LOCK/OFF.

Black plate (98,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-98 Vehicle Care
Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑51.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive”.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive”.
Appearance Care
Exterior Care
Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑7.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean by
washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle

Black plate (99,1)GMC Yukon/Yukon XL Owner Manual - 2011
Vehicle Care 10-99
or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct
product usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under
“Washing
the Vehicle” in Exterior Care.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer. If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish.
Notice:
Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.

Black plate (100,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-100 Vehicle Care
Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To help
keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.Windshield, Backglass, and
Wiper Blades
Clean the outside of the windshield
and backglass with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when you clean the
blades. Bugs, road grime, sap
and a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper
removal
Aluminum Wheels
Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would
not be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
Keep the wheels clean using a
soft clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice: Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would
not be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only.

Black plate (101,1)GMC Yukon/Yukon XL Owner Manual - 2011
Vehicle Care 10-101
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because the surface could
be damaged. Do not use chrome
polish on aluminum wheels.
Notice:Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.

Black plate (102,1)GMC Yukon/Yukon XL Owner Manual - 2011
10-102 Vehicle Care
At least every spring, flush these
materials from the underbody
with plain water. Clean any areas
where mud and debris can collect.
Dirt packed in close areas of the
frame should be loosened before
being flushed. Your dealer or an
underbody car washing system can
do this.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces
of new vehicles damaged by this
fallout condition within 12 months or
20 000 km (12,000 mi) of purchase,
whichever occurs first.
Interior Care
The interior will continue to look its
best if it is cleaned often. Although
not always visible, dust and dirt can
accumulate on the upholstery. Dirt
can damage carpet, fabric, leather,
and plastic surfaces. Regular
vacuuming is recommended
to remove particles from the
upholstery. It is important to keep
the upholstery from becoming and
remaining heavily soiled. Soils
should be removed as quickly
as possible. The interior may
experience extremes of heat that
could cause stains to set rapidly.
Lighter colored interiors may
require more frequent cleaning.
Use care because newspapers and
garments that transfer color to home
furnishings may also transfer color
to the interior.When cleaning the interior, only
use cleaners specifically designed
for the surfaces being cleaned.
Permanent damage may result
from using cleaners on surfaces for
which they were not intended.
Use glass cleaner only on glass.
Remove any accidental over-spray
from other surfaces immediately. To
prevent over-spray, apply cleaner
directly to the cleaning cloth.
Notice:
Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to
the rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Many cleaners contain solvents that
may become concentrated in the
breathing space. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the interior, maintain
adequate ventilation by opening the
doors and windows.