2011 GMC TERRAIN ESP

Black plate (53,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-53
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.”The system
responds “Ready,”followed
by a tone.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Change phone.” The
system responds “Please wait
while I search for other phones.”
.If another phone is found,
the response will be
“ is now
connected.”
.If another phone is not
found, the original phone
remains connected.
Storing Name Tags
The system can store up to
30 phone numbers as name tags
that are shared between the
Bluetooth and OnStar systems. The system uses the following
commands to store and retrieve
phone numbers:
.Store
.Digit Store
.Directory
Using the Store Command
The store command allows a phone
number to be stored without
entering the digits individually.
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Store.” The system
responds “Store, number
please,” followed by a tone.
3. Say the complete phone number to be stored at once with no
pauses.
.If the system recognizes
the number, the response is
“OK, Storing.”
.If the system does not
recognize the phone
number, the response is
“Store .
Please say yes or no.” If
the number is correct, say
“Yes.” If the number is not
correct, say “No.”The
system will ask for the
number again.
4. After the system stores the phone number, it responds
“Please say the name tag,”
followed by a tone.

Black plate (54,1)GMC Terrain Owner Manual - 2011
7-54 Infotainment System
5. Say a name tag for the phonenumber. The name tag is
recorded and the system
responds “About to store tag>. Does that sound OK?.”
.If the name tag does not
sound correct, say “No”and
repeat Step 5.
.If the name tag sounds
correct, say “Yes”and the
name tag is stored. After
the number is stored the
system returns to the
main menu.
Using the Digit Store Command
The digit store command allows a
phone number to be stored by
entering the digits individually.
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Digit Store.” The system
responds with “Please say the
first digit to store,” followed by
a tone.
3. Say the first digit to be stored. The system will repeat back the
digit it heard followed by a tone.
Continue entering digits until the
number to be stored is complete.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. 4. After the complete number has
been entered, say “Store.”The
system responds “Please say
the name tag,” followed by
a tone.
5. Say a name tag for the phone number. The name tag is
recorded and the system
responds “About to store tag>. Does that sound OK?.”
.If the name tag does not
sound correct, say “No”and
repeat Step 5.
.If the name tag sounds
correct, say “Yes”and the
name tag is stored. After
the number is stored the
system returns to the
main menu.

Black plate (55,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-55
Using the Directory Command
The directory command lists all of
the name tags stored by the system.
To use the directory command:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Directory.” The system
responds “Directory” and lists all
stored name tags. The system
returns to the main menu when
the list is complete.
Deleting Name Tags
The system uses the following
commands to delete name tags:
.Delete
.Delete all name tags
Using the Delete Command
The delete command is used to
delete specific name tags.
To delete name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Delete.” The system
responds “Delete, please say
the name tag,” followed by
a tone.
3. Say the name tag to be deleted. The system responds “Would
you like to delete, ?
Please say yes or no.”
.If the name tag is correct,
say “Yes” to delete the
name tag. The system
responds with “OK, deleting
, returning to
the main menu.”
.If the name tag is incorrect,
say “No.” The system
responds with “No. OK, let's
try again, please say the
name tag.”

Black plate (56,1)GMC Terrain Owner Manual - 2011
7-56 Infotainment System
Using the Delete All Name Tags
Command
The Delete All Name Tags
command deletes all stored phone
book name tags and route name
tags for OnStar, if stored.
To delete all name tags:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Delete all name tags.” The
system responds “You are about
to delete all name tags stored in
your phone directory and your
route destination directory. Are
you sure you want to do this?
Please say yes or no.”
.Say “Yes” to delete all
name tags.
.Say “No” to cancel the
function and return to the
main menu.
Making a Call
Calls can be made using the
following commands:
.Dial
.Digit Dial
.Call
.Re‐dial Using the Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Dial.”The system responds
“Dial using .
“Number please,” followed by
a tone.
3. Say the entire number without pausing.
.If the system recognizes
the number, it responds
with “OK, Dialing” and dials
the number.

Black plate (57,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-57
.If the system does not
recognize the number, it
confirms the numbers
followed by a tone. If the
number is correct, say
“Yes.”The system responds
“OK, Dialing” and dials the
number. If the number is
not correct, say “No.”The
system will ask for the
number again.
Using the Digit Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Digit Dial.” The system
responds “Digit dial using
, please say the
first digit to dial,” followed by
a tone.
3. Say the digits to be dialed one at a time. The system repeats back
the digit it heard followed by
a tone.
4. Continue entering digits until the number to be dialed is complete.
After the whole number has
been entered, say “Dial.”The
system responds “OK, Dialing”
and dials the number.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. Using the Call Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Call.”The system responds
“Call using .
Please say the name tag,”
followed by a tone.

Black plate (58,1)GMC Terrain Owner Manual - 2011
7-58 Infotainment System
3. Say the name tag of the personto call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes.” The system responds
with “OK, calling, tag>” and dials the number.
If the name tag is not
correct, say “No.”The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re‐dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds with “Ready,”
followed by a tone.
2. After the tone, say “Re‐dial.”The
system responds “Re‐dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$/itto disconnect the
current call and switch to the call
on hold.

Black plate (59,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-59
Three‐Way Calling
Three‐way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier.
1. While on a call, press
bg. The
system responds with “Ready,”
followed by a tone.
2. Say “Three‐way call.”
The system responds with
“Three‐way call, please say
dial or call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Press$/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Mute Call.” The system
responds “Call muted.”
To Cancel Mute
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Mute Call.”
The system responds
“Resuming call.”
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in the
vehicle:
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Transfer Call.” The system
responds “Transferring call” and
the audio transfers to the cell
phone.

Black plate (60,1)GMC Terrain Owner Manual - 2011
7-60 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system, press
bgduring a call
with the audio on the cell phone.
The audio transfers to the vehicle.
For vehicles with a navigation
system, press
b gduring a call
with the audio on the cell phone.
If the audio does not transfer to
the vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturer's user
guide for more information.
Voice Pass-Thru
Voice pass‐thru allows access to
the voice recognition commands on
the cell phone. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
.The cell phone's normal
prompt messages will
go through their cycle
according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.