Black plate (26,1)GMC Terrain Owner Manual - 2011
1-26 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
the
Qbutton to speak with an
OnStar Advisor 24 hours a day,
7 days a week. For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
Black plate (57,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-57
Armrest Retaining Strap
{WARNING
A rear center armrest that is not
properly stowed and secured
could fall forward during a sudden
stop or collision. The armrest
could contact an infant secured in
a rear‐facing child restraint in the
center seat position. Fasten the
retaining strap onto the stowed
armrest before installing a rear‐
facing child restraint in the rear
center seat position.
When new, the vehicle's glove box
materials included an armrest
retaining strap. Use it to secure thecenter armrest before installing a
rear‐facing child restraint in the
second row center seat position.
Stow the rear seat center armrest.
Attach the retaining strap to
the armrest loop (A) and to the
center top tether anchor on the
seatback (B). Make sure the
retaining strap's clips are firmly
attached.
Install the rear-facing child
restraint using the child restraint
manufacturer's instructions and the
instructions described previously.Remove the armrest retaining strap
before installing a forward facing
child restraint in the center seat
position, as it may interfere with the
attachment of the top tether to the
top tether anchor on the seatback.
Securing Child Restraints
(Front Passenger Seat)
This vehicle has airbags. A rear
seat is a safer place to secure a
forward-facing child restraint. See
Where to Put the Restraint on
page 3‑47.
In addition, the vehicle has a
passenger sensing system which is
designed to turn off the right front
passenger frontal airbag under
certain conditions. See
Passenger
Sensing System on page 3‑33 and
Passenger Airbag Status Indicator
on page 5‑11 for more information,
including important safety
information.
Black plate (1,1)GMC Terrain Owner Manual - 2011
Storage 4-1
Storage
Storage Compartments
Instrument Panel Storage . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . 4-1
Cupholders . . . . . . . . . . . . . . . . . . . 4-1
Center Console Storage . . . . . . 4-1
Additional Storage Features
Cargo Cover . . . . . . . . . . . . . . . . . . 4-2
Cargo Tie-Downs . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . 4-2
Roof Rack System
Roof Rack System . . . . . . . . . . . . 4-2
Storage
Compartments
Instrument Panel Storage
There may be a storage
compartment on the instrument
panel. Pull the handle to open.
Glove Box
Open the glove box by lifting up on
the lever.
Cupholders
Two cupholders are in the center
console. Cupholders may be located
in the second row seat armrest. To
access, pull the armrest down.
Center Console Storage
For vehicles with a center console
storage, use the lever (A) on the
front to open.
Black plate (6,1)GMC Terrain Owner Manual - 2011
8-6 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeScheduled Maintenance on
page 11‑2 for replacement intervals.
To find out what type of filter to use,
see Maintenance Replacement
Parts on page 11‑8.
The passenger compartment air
filter can be accessed by removing
the entire glove box.
1. Open the glove box completely and locate the stop tab on top of
the glove box door.
2. Push the stop tab upwardsuntil the stop tab is under the
instrument panel assembly and
the glove box is released.
3. Unsnap the tabs beneath the glove box that connects it to the
bottom of the instrument panel
assembly.
4. Remove the glove box.
5. Locate the service door for the passenger compartment air filter.
6. Push the two tabs upwards and release the latches holding
the service door. Lift the
service door.7. Remove the old air filter.
8. Install the new air filter.
9. Close the service door andlatches.
10. Re‐install the glove box.
See your dealer if additional
assistance is needed.
Black plate (1,1)GMC Terrain Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN
is the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.
Black plate (17,1)GMC Terrain Owner Manual - 2011
Customer Information 13-17
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Black plate (5,1)GMC Terrain Owner Manual - 2011
INDEX i-5
Fuel (cont.)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-57
Filling the Tank . . . . . . . . . . . . . . . 9-55
Fuels in Foreign Countries . . . . 9-53
Gasoline Specifications . . . . . . . 9-52
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-52
Requirements, California . . . . . 9-53
System Messages . . . . . . . . . . . . 5-27
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Fuel Economy Mode . . . . . . . . . . . 9-36
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-39
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-40
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-42G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-52
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-31
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-34
High-Beam On Light . . . . . . . . . . 5-19
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-20
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
Black plate (10,1)GMC Terrain Owner Manual - 2011
i-10 INDEX
Seats (cont.)Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Reclining Seatbacks . . . . . . . . . . . 3-6
Securing Child Restraints . . . . . . . . . . . . . . 3-55, 3-57
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-13
Maintenance Records . . . . . . . . 11-9
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-14
Scheduling Appointments . . . 13-10
Vehicle Messages . . . . . . . . . . . . 5-28
Servicing the Airbag . . . . . . . . . . . 3-37
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-31
Out of Park . . . . . . . . . . . . . . . . . . . 9-32
Sidemarker Bulb Replacement . . . . . . . . . . 10-35
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-74
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak
®OFF Light . . . . . . . . . 5-16
StabiliTrak®System . . . . . . . . . . . 9-41
Start Assist, Hills . . . . . . . . . . . . . . 9-39
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-28
Starting the Engine . . . . . . . . . . . . 9-29
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-23
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-35
Storage
Mass Media (MEM) . . . . . . . . . . . 7-24 Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-21
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . .v
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-2
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
TaillampsBulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . 5-5, 5-6