2011 GMC TERRAIN ESP

Black plate (61,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-61
Sending a Number During a Call
1. Press
bg. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”The system responds
“Say a number to send tones,”
followed by a tone.
3. Say the number to send.
.If the system recognizes
the number, it responds
“OK, Sending Number” and
the dial tones are sent and
the call continues.
.If the system does not
recognize the number, it
responds “Dial Number,
please say yes or no?,”
followed by a tone. If the
number is correct, say
“Yes.” The system responds
“OK, Sending Number” and
the dial tones are sent and
the call continues. Sending a Stored Name Tag
During a Call
1. Press
b
g. The system
responds “Ready,”followed by
a tone.
2. Say “Send name tag.” The
system responds “Say a name
tag to send tones,” followed by
a tone.
3. Say the name tag to send.
.If the system recognizes
the number, it responds
“OK, Sending ”
and the dial tones are sent
and the call continues.
.If the system does not
recognize the name tag, it
responds “Dial ,
please say yes or no?,”
followed by a tone. If the
name tag is correct, say
“Yes.” The system responds
with “OK, Sending tag>” and the dial tones are
sent and the call continues.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-3
Death and injury associated with
drinking and driving is a global
tragedy.
Alcohol affects four things that
anyone needs to drive a vehicle:
judgment, muscular coordination,
vision, and attentiveness.
Police records show that
almost 40 percent of all motor
vehicle-related deaths involve
alcohol. In most cases, these
deaths are the result of someone
who was drinking and driving.
In recent years, more than
17,000 annual motor vehicle-related
deaths have been associated with
the use of alcohol, with about
250,000 people injured.
For persons under 21, it is against
the law in every U.S. state to drink
alcohol. There are good medical,
psychological, and developmental
reasons for these laws.
The obvious way to eliminate the
leading highway safety problem is
for people never to drink alcohol
and then drive.Medical research shows that
alcohol in a person's system
can make crash injuries worse,
especially injuries to the brain,
spinal cord, or heart. This means
that when anyone who has been
drinking
—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See StabiliTrak
®System on
page 9‑41.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Braking
See Brake System Warning Light on
page 5‑15.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But
that is only an average. It might be
less with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration. But
even in three‐fourths of a second,
a vehicle moving at 100 km/h
(60 mph) travels 20 m (66 ft). That
could be a lot of distance in an
emergency, so keeping enough
space between the vehicle and
others is important.

Black plate (6,1)GMC Terrain Owner Manual - 2011
9-6 Driving and Operating
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so that
the vehicle straddles the edge of
the pavement. Turn the steering
wheel 8 to 13 cm (3 to 5 in), about
one-eighth turn, until the right fronttire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible. The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you
want the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.

Black plate (7,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-7
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Vehicles with all‐wheel drive can be
used for off‐road driving. Vehicles
without all‐wheel drive should not be
driven off-road except on a level,
solid surface. Many of the vehicle design features
that help make the vehicle more
responsive on paved roads during
poor weather conditions also help
make it better suited for off‐road
use than conventional passenger
vehicles. The vehicle does not
have features usually thought to be
necessary for extended or severe
off‐road use such as special
underbody shielding and transfer
case low gear range.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a smallamount of alcohol. You could have a
serious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate the
vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some new
skills. That is why it is very
important that you read these
driving tips and suggestions to help
make off-road driving safer and
more enjoyable.

Black plate (9,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-9
Environmental Concerns
Off-road driving can provide
wholesome and satisfying
recreation. However, it also raises
environmental concerns. We
recognize these concerns and urge
every off-roader to follow these
basic rules for protecting the
environment:
.Always use established trails,
roads, and areas that have been
specially set aside for public
off-road recreational driving and
obey all posted regulations.
.Avoid any driving practice
that could damage shrubs,
flowers, trees, or grasses or
disturb wildlife. This includes
wheel-spinning, breaking down
trees, or unnecessary driving
through streams or over soft
ground.
.Always carry a litter bag and
make sure all refuse is removed
from any campsite before
leaving.
.Take extreme care with open
fires (where permitted), camp
stoves, and lanterns.
.Never park your vehicle over
dry grass or other combustible
materials that could catch fire
from the heat of the vehicle's
exhaust system.
Traveling to Remote Areas
It makes sense to plan your trip,
especially when going to a remote
area. Know the terrain and plan
your route. Get accurate maps of
trails and terrain. Check to see if
there are any blocked or closed
roads.
It is also a good idea to travel with
at least one other vehicle in case
something happens to one of them.
For vehicles with a winch, be sure to
read the winch instructions. In a
remote area, a winch can be handy
if you get stuck but you will want to
know how to use it properly.
Getting Familiar with Off-Road
Driving
It is a good idea to practice in an
area that is safe and close to home
before you go into the wilderness.
Off-roading requires some new and
different skills.
Tune your senses to different kinds
of signals. Your eyes need to
constantly sweep the terrain for
unexpected obstacles. Your ears
need to listen for unusual tire or
engine sounds. Use your arms,
hands, feet, and body to respond to
vibrations and vehicle bounce.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. At higher
speeds:
.You approach things faster and
have less time to react.
.There is less time to scan the
terrain for obstacles.

Black plate (10,1)GMC Terrain Owner Manual - 2011
9-10 Driving and Operating
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you out
of position. This could cause you
to lose control and crash. So,
whether you are driving on
or off the road, you and your
passengers should wear safety
belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain. Be
familiar with the terrain and its many
different features.
Surface Conditions:Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud, snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.
Surface Obstacles:
Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself.
Some things to consider:
.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly? When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands.
When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well or
at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking.
Off-roading requires a different kind
of alertness from driving on paved
roads and highways. There are no
road signs, posted speed limits,
or signal lights. Use good judgment
about what is safe and what is not.

Black plate (20,1)GMC Terrain Owner Manual - 2011
9-20 Driving and Operating
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program (U.S. and
Canada) on page 13‑7 orRoadside
Assistance Program (Mexico) on
page 13‑9. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets
on or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
Climate Control System in the
Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑32.
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside. CO
could overcome you and kill you.
You cannot see it or smell it, so
you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking the
exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for
only short periods as needed to
warm the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (29,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-29
A warning tone sounds when the
driver door is opened if the ignition
is still in ACC/ACCESSORY and the
key is in the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
vehicle when it is already moving,
use N (Neutral) only.
Notice:Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator
pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it. Operate the engine and
transmission gently to allow
the oil to warm up and lubricate
all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key
is turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking
for a few seconds or until the
vehicle starts. If the engine does
not start and the key is held
in START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent
gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch
to ACC/ACCESSORY or
LOCK/OFF.Notice:
Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after
5 to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Push the
accelerator pedal all the way to
the floor and hold it there as you
hold the key in START for a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat the
procedure. This clears the
extra gasoline from the engine.