
Black plate (38,1)GMC Acadia/Acadia Denali Owner Manual - 2011
9-38 Driving and Operating
Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off.
The rear vision camera display
is now disabled.
To turn the rear vision camera
system on again, press and
hold
zuntil the left indicator light
illuminates. The rear vision camera
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view
of the area behind the vehicle.
When the driver shifts the vehicle
into R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to
the last screen that had been
displayed, after a delay.
Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enter the configure menu options,
then press the MENU hard key
to select Display or touch the
Display screen button. 3. Select the Rear Camera Options
screen button. The Rear Camera
Options screen displays.
4. Select the Video screen button.
When the Video screen button
is highlighted the RVC system
is on. 

Black plate (39,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Driving and Operating 9-39
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds.
The delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
5 mph (8 km/h).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety”.
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display.
Any adjustments made will only
affect the rear vision camera screen.
](Brightness) : Touch the
+ (plus) or –(minus) screen
buttons to increase or decrease
the brightness of the screen.
_(Contrast) : Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast
of the screen.
Symbols
The navigation system may have
a feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and
the symbols have been turned on,
the Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑35. The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen.
To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will
be highlighted when on. 

Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-13
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill
are important to the dealer and
to GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved at
that level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or the
general manager. 

Black plate (19,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part
of GM's defense of litigation
through the discovery process; or,
as required by law. Data that GM
collects or receives may also be
used for GM research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information. 

Black plate (8,1)GMC Acadia/Acadia Denali Owner Manual - 2011
i-8 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-27
Memory Features . . . . . . . . . . . . . . . 1-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-43
Anti-Theft Alarm System . . . . . . 5-43
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-37
Brake System . . . . . . . . . . . . . . . . 5-38
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Engine Cooling System . . . . . . . 5-39
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-40 Messages (cont.)
Engine Power . . . . . . . . . . . . . . . . 5-41
Fuel System . . . . . . . . . . . . . . . . . . 5-41
Key and Lock . . . . . . . . . . . . . . . . . 5-41
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Object Detection System . . . . . 5-42
Ride Control System . . . . . . . . . . 5-42
Service Vehicle . . . . . . . . . . . . . . . 5-43
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44
Transmission . . . . . . . . . . . . . . . . . 5-45
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-37
Vehicle Reminder . . . . . . . . . . . . . 5-46
Vehicle Speed . . . . . . . . . . . . . . . . 5-46
Washer Fluid . . . . . . . . . . . . . . . . . 5-46
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-19
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16 Mirrors (cont.)
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-18
Manual Rearview . . . . . . . . . . . . . 2-19
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-47
MP3 . . . . . . . . . . . . . . . . . . . . . 7-24, 7-30
Multi-Band Antenna . . . . . . . . . . . . 7-13
N
Navigation
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-19
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-17