2011 FORD KUGA change wheel

Before conducting a vehicle test to identify a NVH
concern carry out the following checks.
1. Check the tire pressures and adjust tospecification, as necessary.
2. Make sure the steering system fluid is correct, the system is free of leaks and is operating
correctly.
3. Make sure the vehicle steering system temperature is the same as described at the
customer interview.
4. All evaluations must take place in a relatively quiet location.
5. The heating - air conditioning (A/C) fan and radio must be turned off during evaluations and
the windows closed.Symptom Chart
Power Steering Moan Noise
Test Condition
Listen for steering moan noise with the vehicle
parked, transmission in neutral and all windows
closed in the following test conditions.
1. Engine speed at idle with no steering action.
2. Engine speed at idle with slow 90 degrees persecond turning of the steering wheel.
3. Engine speed at 1250 +/- 50 rpm with no steering action.
4. Engine speed at 1250 +/- 50 rpm with slow 90 degrees per second turning of the steering
wheel.
Action
Possible Sources
Symptom
• CHECK the routing of thepower steering lines.
• CHECK the power steering line clamps are secure.
• CHECK the power steering lines for clearance from the
vehicle body, front axle cross-
member and steering gear.
Power steering lines.
Power steering system moan
noise – A continuous low pitched
humming noise occurs when the
steering wheel is turned and the
steering system is loaded. Noise
frequency changes with engine
rpm changes. Particularly
annoying at lower engine speed. FLUSH the power steering
system.
REFER to:
Power Steering
System Flushing (211-00
Steering System - General
Information, General Proced-
ures).
Incorrect power steering fluid.
Pressure pulses from the power
steering pump. Certain amount
of noise level acceptable, not a
safety critical item.
Power steering pump.
Power Steering Whine Noise
Test Condition
Listen for steering whine noise with the vehicle
parked, transmission in neutral and all windows
closed in the following test conditions. 1. Engine speed at 1800 +/- 50 rpm with no
steering action.
2. Engine speed at 1800 +/- 50 rpm with slow 90 degrees turning of the steering wheel.
3. Engine speed at 3000 +/- 50 rpm with no steering action.
4. Engine speed at 3000 +/- 50 rpm with slow 90 degrees turning of the steering wheel.
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Noise, Vibration and Harshness
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Action
Possible Sources
Symptom
CHECK the installation and
potential damage of the floor
seal.
Floor seal.
NOTE:
Engine speed at idle
turning the steering wheel slowly
lock to lock.
Power steering system hiss noise
– a high frequency, continuous
rush or swish noise like escaping
air from a balloon. Hiss occurs
while turning between the
steering lock stops, all steering
angles. Noise does not change
with engine rpm and is worse at
high operating temperatures. Certain amount of noise level
acceptable, not a safety critical
item.
Power steering gear valve
design.
Certain amount of noise level
acceptable, not a safety critical
item.
Power steering system hydraulic
design.
Certain amount of noise level
acceptable, not a safety critical
item.
Power steering pump pressure
relief valve.
NOTE:
Engine speed at idle
holding the steering wheel
against a steering lock for three
seconds. Do not hold for more
than five seconds.
Power steering system hiss noise
– a continuous noise like
escaping air occurs while holding
the steering against a steering
lock stop.
Power Steering Lock Stop Impact Knock
Noise
Test Condition
Listen for steering knock noise with the engine
speed at idle in the following test conditions (noise
also apparent with engine off). 1. Turn the steering wheel to the left-hand and
right-hand steering locks and listen for the
impact noise.
Action
Possible Sources
Symptom
Certain amount of noise level
acceptable, not a safety critical
item.
Power steering gear mechanical
noise, metal to metal at end of
steering travel.
Power steering system knock
noise – a heavy loud sound like
a knock on a door that occurs in
parking condition when hitting the
lock stop.
Power Steering Mechanical Knock Noise
(PAS off)
Test Condition
Listen for steering knock noise with the engine off
in the following test conditions (no power assist). 1. Turn the steering wheel 90 degrees to the right,
hold and then quickly release.
2. Turn the steering wheel 90 degrees to the left, hold and then quickly release.
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Noise, Vibration and Harshness
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Description
Item
Instrument Cluster
1
PCM (powertrain control module)
2
EHPS (electro-hydraulic power steering)
control module
3
Audio unit
4
GEM (generic electronic module)
5
RCM (restraints control module)
6
PATS transceiver
7 Description
Item
Steering wheel lock module
8
Left-hand steering column switch
9
Fuel level sensor
10
Washer water level warning lamp switch
11
Accelerator pedal position sensor
12
CPP (clutch pedal position) sensor/BPP
(brake pedal position) sensor
13
Lighting control switch
14
System Operation
Instrument Cluster
The instrument cluster contains analog displays
as well as warning and control lamps for displaying
the system status; in addiiton, there is an LCD
indicator field for driver information.
The instrument cluster receives the following
signals from the PCM via the high speed CAN
(controller area network) Bus (HS-CAN):
• Vehicle speed – The PCM receives the necessary signalsfrom the ABS (anti-lock brake system) wheel
sensors from the ABS control unit on the
HS-CAN.
• Engine Coolant Temperature
• Engine oil pressure.
• Engine speed
The instrument cluster receives the following
signals from the GEM via the medium speed CAN
Bus (MS-CAN):
• Ambient temperature
• Brake fluid level
• Handbrake control
• Door latch control
• Liftgate latch control
• High beam control
• Headlamp flasher control
• Direction indicator control
The fuel level signal is sent by the two fuel level
sensors in the fuel pumps in the semitrailer tank,
which is wired to the instrument cluster. The
sensors are connected in series, and the total
resistance is determined from the two individual resistors. The instrument cluster converts the raw
fuel level signal into a damped fuel level value.
The odometer shows the total distance travelled
by the vehicle and is based on the same signal as
is processed for the daily mileage counter. The
value is recorded by the instrument cluster and
stored in a protected EEPROM (Electronically
Erasable Programmable Read Only Memory) area.
This area is a memory protected against
manipulation. If the instrument cluster detects an
error in this memory area, e.g. through damage,
the driver is notified with the "Odometer error"
message.
Message center
The message center is operated using the left-hand
switch on the steering column.
The SET/RESET button is activated to select a
submenu and change the settings. If signal tones
have been activated, a short acoustic signal will
sound each time a button is pressed.
By turning the rotary switch, the different menu
displays can be scrolled through or a setting
selected.
In this display, the navigation system can also
display direction and distance information.
In addition, safety and warning messages can be
displayed in this system, such as "Coolant
overheating", "Engine system error" or "Washer
fluid level too low". In addition to a safety message,
a general warning light (red/yellow) lights up.
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Instrument Cluster
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Description
Item
Medium speed CAN (controller area
network) bus (MS-CAN)
A
High speed CAN bus (HS-CAN)
B
LIN (local interconnect network) bus
C
Terminating resistors
Drive
DLC (data link connector)
E
GEMRefer to Component Description: ABS
(page ?)
1
Fuel fired booster heater /programmable
fuel fired booster heater
2
The EATC control module
3
Reversing camera module (RVC)
4
Parking aid module (PAM)
5
DDM6
Front driver's side switch unit
7
Driver's side RDM
8
PDM (Passenger Door Module)
9
Passenger side RDM
10
Audio unit/navigation unit
11
CD changer
12 Description
Item
Navigation system module - vehicles
equipped with DVD navigation system with
touch screen (not communicating with the
diagnostic unit)
13
Navigation system display - vehicles
equipped with DVD navigation system with
touch screen (not communicating with the
diagnostic unit)
14
Control module for electronic auxiliary
equipment (BVC)
15
RCM16
Keyless vehicle module (KVM)
17
Instrument Cluster
18
PCM19
Fuel additive system module.
20
ABS module or electronic stability program
module
21
Yaw rate sensor/lateral acceleration
sensor
22
Headlamp Leveling Module
23
All-wheel drive control unit
24
Electrohydraulic power steering module
25
System Operation
General
In a communications network (data bus system),
various modules of different systems are connected
to one another via one or several lines.
The data bus system is used exclusively for
transmitting data between the connected modules,
as well as between the connected modules and
the Ford diagnostic unit.
In a data bus system, complete data blocks are
transmitted instead of single on/off pulses. In
addition to the actual information, these data blocks
also contain data regarding the address of the
module to be addressed, the size of the data block
and information for monitoring the content of each
individual data block.
Data bus systems offer various advantages: • Simplified data transmission between the
modules due to a standardized protocol
• Fewer sensors and connectors
• Improved diagnostic options
• Lower costs
The DLC is connected to the various data bus
systems and to the power supply via the standard
16-pin GEM. The signal for the module
programming is also transferred via the DLC.
In a data bus system, if there is a break in one or
both lines or there is a short to ground or to voltage,
then communication between the modules and
with the Ford diagnostic unit is disturbed or is no
longer possible at all.
In order to be able to establish communication with
one another, the modules of the individual systems G1030779en
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Module Communications Network
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Module Configuration
Activation
1.
Install the most up-to-date software version in
the integrated diagnostic system (IDS).
2. In IDS, select the "Module reprogramming"
submenu in the "Module programming" menu
tool box and then follow the instructions.
3. Transfer a new software version (if available)
to the powertrain control module (PCM) using
IDS, if a module-reprogramming of the PCM
may be required in the case of engine running
concerns.
4. Following installation of a wheel/tire
combination, for which the tire-tread
circumference does not correspond to that of
standard tires, the tire size must be changed in
the PCM using IDS. Therefore select the
"Programmable parameters" submenu and enter
the corresponding tire size under the "tire size"
menu item. G1158256en
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Module Configuration
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3. If a new lower arm is installed it will benecessary to check and adjust the front wheel
alignment.
REFER to: Front Toe Adjustment (204-00
Suspension System - General Information,
General Procedures)
/ Rear Toe Adjustment (204-00 Suspension
System - General Information, General
Procedures).
Strut or Shock Absorber Inspection
NOTE: Inspect the struts or shock absorber for
signs of oil weepage or leaks. Make sure that the
oil is not from another source.
Weepage:
• deposits a thin film of oil on the strut and spring assembly or shock absorber.
• is normally noticed due to a collection of dust on the strut and spring assembly or shock
absorber.
• occurs during the normal running-in period of 4800 - 8050 km. After this period no new signs
of oil should be visible.
• does not require new struts or shock absorbers to be installed.
Leakage:
• covers the entire strut and spring assembly or shock absorber with oil.
• will drip oil onto the surrounding suspension components.
• requires new struts or shock absorbers to be installed.
Strut or Shock Absorber Testing
NOTE: Struts or shock absorbers must be tested
in the vertical position.
1. Remove both strut and spring assemblies or shock absorbers. The piston rods should extend.
• Disassemble the strut and spring assemblies.
REFER to: Front Strut and Spring Assembly
(204-01 Front Suspension, Removal and
Installation).
2. Compress the piston rods. Both piston rods should offer the same resistance when
compressing.
3. Compress and release the piston rods. The piston rods should extent equally. 4. Compress and pull the piston rod in the vertical
position. Feel if the resistance force at the point
of direction change-over is perceptible without
a lag. If a lag is perceptible it is an indication of
damper valve damage and new struts or shock
absorbers must be installed. REFER to:
Front Strut and Spring Assembly (204-01 Front
Suspension, Removal and Installation),
Spring (204-02 Rear Suspension, Removal and
Installation).
Load-Levelling Shock Absorber
1. With the vehicle unladen, measure and note the dimensions between the base of the wheel rim
and the top of the rear fender on both sides.
• The measurements on both sides should be approximately equal.
2. With a load of 4 average size adults and a 100 kg weight, measure and note the dimensions
between the base of the wheel rim and the top
of the rear fender on both sides.
3. NOTE: Due to the internal ratchet mechanism of the suspension components, the height
of the rear of the vehicle should rise during
the road test.
With a load of 4 average size adults and a 100
kg weight, drive the vehicle for 3 km on a road
of normal condition.
4. With a load of 4 average size adults and a 100 kg weight, measure and note the dimensions
between the base of the wheel rim and the top
of the rear fender on both sides.
5. If the dimensions on both sides are no longer approximately equal, install new load levelling
shock absorbers.
REFER to: Spring(204-02 Rear Suspension,
Removal and Installation).
6. NOTE: Due to the internal ratchet mechanism of the suspension components, the height
of the rear of the vehicle should rise during
the road test.
If the dimensions are approximately equal,
unload the vehicle and drive the vehicle for 3
km on a road of normal condition.
7. With the vehicle unladen, measure and note the dimensions between the base of the wheel rim
and the top of the rear fender on both sides.
Check the final dimensions with the original
dimensions taken in the unladen condition.
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204-00- 13
Suspension System - General Information
204-00- 13
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Tire Pressure Monitoring System (TPMS) – Overview
Description of operation
The tire pressure monitoring system is able to
detect loss of air in a tire at an early stage and warn
the driver. Because it can only compare the
behavior of the tires with each other, it is not
possible to draw conclusions about the absolute
tire pressure. It is also not possible to monitor the
spare tire pressure. In order for the system to
operate correctly, the tire pressures must be
regularly checked and corrected and the system
subsequently initialized (see below).
The tire pressure monitoring system used here,
depending on the equipment level, is built into the
anti-lock braking system (ABS) as an extra function
and therefore does not have its own sensors.
The ABS module determines the loss of pressure
in the tires by calculation using the wheel speed
sensors of the ABS system. If a tire loses pressure,
its diameter decreases and the speed of the wheel
therefore increases. If the ABS module detects
such a loss in pressure, it sends a signal to the
instrument cluster via the CAN bus and a warning
message is displayed in the driver information
system. The warning threshold depends among
other things on the dimension of the tires being
used, the vehicle operating conditions and the
status at the last initialization. Since neither the
absolute tire pressure nor the position of the tire is
known, after a tire pressure warning the pressure
of all the tires must be checked and the system
re-initialized. If necessary, the cause of the loss of
pressure must be investigated.
Furthermore, regular pressure checks are
necessary. The system must be initialized after a
tire is changed, winter or summer tires fitted, the
pressures corrected or adjusted to suit the vehicle
load. This can be done by the driver using the
driver information system. For further information,
see: Owner’s Manual.
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204-04-5
Wheels and Tires
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Wheels and Tires
Inspection and Verification
Visual Inspection Chart
MechanicalWheel(s)Tire(s)
Tire pressure(s) * Wheel nuts
Wheel studs
* Vehicles equipped with a tire deflation detection system (DDS) must be inspected for correct operation using the Ford approved diagnostic tool.
To maximize tire performance, inspect the tires for
signs of incorrect inflation and uneven wear which
may indicate a need for balancing, rotation or
suspension alignment. Tires should also be
checked frequently for cuts, stone bruises,
abrasions, blisters and for objects that may have
become embedded in the tread. More frequent
inspections are recommended when rapid or
extreme temperature changes occur or when road
surfaces are rough or occasionally littered with
foreign material.
As a further visible check of tire condition, tread
wear indicators are molded into the bottom of the
tread grooves. When these indicator bands become
visible, new tires must be installed.
Tire Wear Diagnosis
Uneven wear is usually caused by either excessive
camber or excessive toe on tires.
Sometimes incorrect toe settings or worn struts will
cause severe `cupping' or `scalloped' tire wear on
non-driven wheels.
Severely incorrect toe settings will also cause other
unusual wear patterns.
Tire Vibration Diagnosis
A tire vibration diagnostic procedure always begins
with a road test. The road test and customer
interview (if available) will provide much of the
information needed to find the source of a vibration. During the road test, drive the vehicle on a road
that is smooth and free of undulations. If vibration
is apparent, note and record the following:
– the speed at which the vibration occurs.
– what type of vibration occurs in each speed
range.
– mechanical or audible
– how the vibration is affected by changes in the following:
– engine torque
– vehicle speed
– engine speed
– type of vibration - sensitivity: – torque sensitive
– vehicle speed sensitive
– engine speed sensitive
The following explanations help isolate the source
of the vibration.
Torque Sensitive
This means that the condition can be improved or
made worse by accelerating, decelerating,
coasting, maintaining a steady vehicle speed or
applying engine torque.
Vehicle Speed Sensitive
This means that the vibration always occurs at the
same vehicle speed and is not affected by engine
torque, engine speed or the transmission gear
selected.
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Wheels and Tires
204-04- 6
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